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Dealing With Resistance: The 4 + 2 Method
Six steps for responding to resistance. Combines principles from both Aikkido and Gestalt Psychology into a practical approach that first acknowledges an employee's resistance (and power not to cooperate) and then opens him/her up to consider and accept the rationale for your position or performance expectations.
The Heroes Direct Their Business
To direct, direct yourself. Think about what motivates you. Is it much different from what motivates those you need to direct? Employees who are properly stimulated, who are motivated, poked and provoked to surpass their job performance expectations will help you reach the company goals. They teach you things of value along the way. "Here is how you do it" is learned day by day as you do it.

The relationship of revenue growth to your job?
Every sales person knows the relationship of prospecting to sales is critical. Without prospecting you are not likely to get a sale. We all know the relationship of sales to revenue growth is high. But how many people in your company know the relationship of revenue growth to their specific job? The sales people do. Owners do. They think about it every day.
How to Select Innovative Supplier Partners Using a 5-Step Project Management Approach
Using the right supplier selection tools can play a critical role in building value-based relationships...
The Two-Word Secret Weapon to Effective Leadership
“Performance Management” is a term coined by Dr. Aubrey Daniels in the late 1970s to describe a technology for managing, both behavior, and results, the two critical elements of what is known as performance. As an entrepreneur and a leader it is critical in your business.
Maximizing Sales and Profits in Economic Recovery
As the recovery takes hold your organization will start to do better simply because customers will start buying again. While this provides a much needed break from the angst of recession, it will hardly provide the motivation to excel. Instead challenge your organization to achieve its true potential and watch sales and profits soar.
Talent Management in Difficult Times
Talent management is always an important functionality but it difficult or lean times it becomes even more critical.
Performance Appraisals: Critical Conversations
No one likes performance appraisals. Managers hate giving them. Employees hate receiving them and HR professionals hate policing the process. As one manager explained to me, doing a performance appraisal is similar to getting a root canal: both are painful; neither will kill you; but with a root canal, the trauma is over the next day. And yet, we continue to insist on doing appraisals hoping for different results.
Are you an emotionally intelligent leader?
Every organisation needs a leader. In fact, every individual within an organisation at some stage will be called upon to display leadership qualities. It is not the exclusive domain of the Chief Executive Officer. It begs the question what qualities make for a good leader? According to Kouzes and Posner authors of the widely acclaimed "The Leadership Challenge" there are five practices of exemplary leadership.

Ideas For Employee Retention
Learn the keys to retaining top employees and keeping them happier and more productive.
Sales Compensation Guidelines
Money alone does not motivate most people, but incentives crafted into a well thought-out compensation plan will produce results you hope for. Here are some guildelines to help you with your pay plans.
Building a Meaningful Annual Review Process
The annual review often creates anxieties for all involved. It is important to ensure the original intended purpose of the review is achieved regardless of the specific mechanism employed by your organization. These purposes include a clear understanding of job performance expectations, a mutual understanding of how those expectations are being met, and clear goals going forward - including plans necessary to achieve those goals.

HR Lessons from the Canucks: What Businesses Can Learn From the Firing of Dave Nonis
The firing of Vancouver Canucks General Manager, Dave Nonis, has catapulted the Canucks and its owners into the glaring light of public scrutiny. The media activity and the public response across the city has highlighted some critical lessons for all companies on how to effectively manage employees. For small businesses, in particular, these lessons can be particularly helpful as they compete for talent in this tight labour market.

Clear Goals Need Clear Roles
Job descriptions evolve over time. But all employees, new or old, need to have a clear understanding of their role in a company and what is expected of them. New hires need a starting point for their position. Long-term employees may need guidance about what their continuing role in a company ought to be. In this article, we discuss the importance of defining job role.
Staying Motivated In A Struggling Economy
Fear is a very powerful emotion. When we live in fear, even of the unknown, there is a tendency to isolate, exert control and be on the defensive. It drains our energy and creates exhaustion. The majority of coaching conversations I am having these days are about this fear generated by a struggling economy. Worry over business progress, finding a job, salary and bonus eliminations, increased job performance expectations have taken over people’s mindsets thus decreasing motivation and focus for themselves and their business.

Performance Expectations - 5 Tips and 5 Questions
Performance Expectations to clearly explain what is expected of your people is a vital and fairly obvious first step in any organisation. Yet it fails to be happen so often! So, here are some simple ideas to help you get the very best from your people...

Other performance expectations Related Articles

Employees Poor Performance Is A Matter of History Where 60 Is Viewed as Success
As a small business owner or executive, did you ever wonder why some employees just don't have the same expectations toward their performance? You try and try and still face the same challenge. Possibly, the solution needs to look beyond your business doors.
Managing Performance: How To Conduct A Performance Review Right
One of the most common questions we get asked is: "We need to do annual performance reviews. Do you have a performance review form that we could use?" While admirable that the need to conduct a performance review is recognized, the purpose is often lost in the frenzy of filling out forms, setting up meetings with employees, and sitting through awkward, contrived discussions with them about their performance. The performance review is about managing and improving performance. It should be a motivating, inspiring process conducted not just once a year, but on a regular basis. In this article, we'll discuss how to effectively manage performance and provide tips for how and when to conduct a proper performance review.
Clear Expectations Lead to Great Partnerships
Create great relationships by starting with clear expectations. In any partnership the expected outcome must be clear to everyone. Settling disputes arising from unclear expectations help attorneys thrive. Misunderstandings cause arguments, and blame abounds. This can be devasting to your business. So, get the expectations clear up front!
Who’s really to blame when your employees fail to perform?
Human beings are funny. When placed in a position where they are expected to perform in a certain way – like an office – most people will do exactly what is expected and not much more. If expectations are low, they tend to do less. But when expectations are high, those same people will to rise to the occasion. Applied to today’s managers, we see this effect play out time and again in organizations large and small: A manager who expects little of his or her employees also clearly thinks little of them. As a result, employees give little in return. On the other hand, managers who expect a lot of their employees tend to treat their employees better and, in return, get better performance.

Accountability: The Missing Link?
Are you a successful leader? Do you have patience, courage and determination? Do you have a plan in place? Leadership requires foresight and the ability to effectively set expectations balanced with consistently managing performance.
Selling to CEOs Sales Training Tip 25 - Build Relationship Plans to Capture 100% of Clients' Business
Fulfilling expectations are what keeps relationships solid and useful. To meet your client’s expectations, make sure you know what they are. So as not to be disappointed, make sure your clients know your expectations. Here’s how to make sure.
Revolutionary Leadership in Today's Economy Part 1
Today’s leadership is far more complex than just ten years ago. Customers’ expectations have risen, and with higher expectations come the need for organizations to meet those expectations. Thus, leaders now have a greater responsibility to perform and to manage higher levels of performance.

The Opinion that Counts
We always live up to the expectations that we have for our lives. Sometimes, these expectations are those we have of ourselves, but too often these are expectations that we allow other people to place upon us. If we're not careful, we can find ourselves winning someone else's battle while we lose our own war. For years, societal pressure and the media have encouraged us to keep up with the Joneses. Unless your last name is Jones, there is no practical or logical reason you should set your standards based on theirs.

Building a Meaningful Annual Review Process
The annual review often creates anxieties for all involved. It is important to ensure the original intended purpose of the review is achieved regardless of the specific mechanism employed by your organization. These purposes include a clear understanding of job performance expectations, a mutual understanding of how those expectations are being met, and clear goals going forward - including plans necessary to achieve those goals.

Get Ready For Your Membership Site
Starting a paid membership site can seem deceptively easy, but many site owners are soon disillusioned and disappointed by how much work is involved. The secret is to set the appropriate expectations, and prepare for your membership site to meet those expectations. This is not just about lowering expectations! It's about knowing the right priorities for your site before you build it.
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