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GHG Emissions Reporting for Dummies
If companies want to say they are "green", then they need to document their GHG inventory among other environmental performance measures (how much they recycled, etc.). In addition to "backing up" their marketing claims, if new legislation affects them- they will be in a better position to manage GHG emissions. Many of my clients have embraced "green" reporting because their customers are buying "green" products and services over "non-green" companies.

Using Balanced Scorecard
This tells how to use a Balanced Scorecard as a Performance measurement tool
Using a scorecard
Businesses of all sizes, be it a large corporation or a newly-established small business, spend a considerable amount of time and effort developing well-thought out strategic plans that work to pave the way for their business’s success.

Successful Succession Planning - Driven By Managing Performance
There are a number of areas to keep your eye on as part of your succession planning activities. Top of the list has to be that as you formulate your ideas to get those people organized to be top class performers, you need to know how they are doing, right now. Here are some ideas...

Market Leadership
Learn how to become an effective leader in today's competitive market. And start by learning the 4 steps to achieving a customer centric oriented culture.
PR Evaluation – A Practical Approach
‘Experts’ suggest that 10 percent of the PR budget should be devoted to evaluation. That’s a lot of resources, especially for a small budget PR campaign. But with clear objectives it should be possible to devise common-sense measures of return on investment and the real impact of a campaign. Adrian Maguire of online PR specialist, www.CLICKintoPR.com outlines ten things you should do and ten things not to do.

Other performance measures Related Articles

Create a "Green" Office
Businesses small and large alike are determined to incorporate sustainability within business operations. This article describes simple measures which will help businesses improve their environmental performance.
Creating an effective sales performance management system
Following on from last week’s article about managing and measuring the right things in sales, I thought it would be worth looking at some of the key principles for effective sales performance management systems. The first place to start is to align your sales performance management system and subsequent key measures to your organisation’s strategy and goals. It’s then the job of the CEO and the Sales Leader to ensure the organisation (that means everyone else who supports the sales effort) is aligned to the sales performance management system. When this dimension is in place the organisation is best placed to sustain high sales performance.
Making the EXCEPTIONAL Normal - Part 6 Measuring Success
If you want your team to produce exceptional results, you need performance measures to guide your and their efforts.
Healthcare Reform: beyond Quality and Cost Cuts: The Brand
Many organizations are focusing, appropriately so, on cost containment and cost/quality performance measures. These will be the ticket to play in healthcare reform. Others are building Accountable Care Organizaions. All appropriate activities. The Winners in Healthcare Reform are also in the process of establishing meaningful, valuable, recognized Healthcare Brands to appeal to those growing numbers of insured under the reform measures. The time to begin is NOW!
Organizational Measurement and Feedback Pathways and Pitfalls (Part One)
Far too many measures are designed to meet internal needs. They may satisfy management's command-and-control paranoia for "snoopervision" or they're designed to serve accounting information technology, human resources or other support departments. Numerous measures are also highly technical, production- or product What's often missing from these inward measurements is the customer. High performing organizations measure from the outside in along the customer-partner chain. They begin by measuring what's important to customers and pinpointing the performance gaps. Next on the measurement pecking order are the needs of those external and internal partners serving customers. Then attention turns to the people producing products or serving the servers.

Organizational Measurement and Feedback Pathways and Pitfalls (Part Two)
Get teams to develop their own measures. Make sure they're broad, balanced, and simple. Get the measurement points as close and as immediate to the activities being performed as possible. Move your team and organization to a 360-degree performance feedback system - starting with you. 360-degree feedback involves gathering data and performance perceptions from the people reporting to you, the people you serve in the customer/partner chain, your suppliers, and the manager(s) you report to. Your role in helping others on your team move to this approach, is that of a coach. You will provide your performance feedback as one of the many sources for your team and individual members.

Strategic Measurements Guide Change and Improvement
"Crude measures of the right things are better than precise measures of the wrong things." Here are five core measurement areas that provide broad and balanced feedback loops for assessing and improving organization performance.
Trust Measurement: How to Measure Smarter
Trust is an attribute, a value and a character trait that is very much on every leader's mind. We are seeing more and more programs which focus on building and maintaining trust. Leaders want to be sure that they are getting value for money and therefore look at measures which can report the ROI. Sometimes, though, this focus on immediate or even medium term ROI misses the deeper meaning behind these kinds of efforts. When you are changing attitudes and behaviours, you are working at a deep level of change. You have to look at different performance metrics which don't focus on quantitative results but can look at the deeper layers of change. Dr. Dean Spitzer is my performance guru and has written a useful guide on Transformational Performance Measurement
Split-Testing for Assessing the Performance of a Website Design
To assess the performance of a website design, many web designers use the technique of split-testing. Under this technique, different versions of the same site are created and the variations in their performance are measured, in order to take corrective measures. Split-testing brings in numerous benefits including understanding of visitors’ behaviour, getting accurate performance measurement, better conversion rate and competitive edge.
Metrics: Not Just a Year End Excercise
Organizations who whole-heartedly incorporate evaluating various metrics into their self-assessment plans often look at the end of the year as the time to do a careful look at their performance based on how they did in terms of the measures they set up a year ago. However, this routine can be one that misses many opportunities to discover performance information other than what was targeted when the measurement plan was initiated. A little bit of creativity and basic arithmetic can find insights in places where no one ever looked before. Richard Virgilio explains.
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