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BOOK REVIEW: Finding Our Way: Leadership For an Uncertain Time (By Margaret J. Wheatley, Berrett-Koehler, 2005, ISBN #978-1-57675-317-0)
Finding Our Way challenges us to see the enterprises we lead in new light. It presents our organizations as living, substantially self-organizing systems of interacting human beings, not elaborate machines. Tools such as performance standards, metrics, missions, goals, project plans and job descriptions can certainly guide and influence employee behavior but they cannot force it or control it. This reality can frustrate the control-oriented manager. Wheatley offers several strategies to lead effectively in such systems.
Coaching, Counseling and Development
Counseling is generally considered corrective discipline for serious performance deficits, and can often be avoided with the use of effective coaching techniques. Staff development is a long-term process that´s focused on enhancing people´s strengths and preparing them for the next step on their career ladder. Coaching, on the other hand, is a "right-now" method that helps your sales consultants to improve the work they do today. Its main purpose is to close the gap between the performance standards you´ve set and their actual performance.

How To Go From Entry Level Manager To Mid Level Manager In 6 Months
These articles come in a six part series: 1) The essence of managing 2) Re-engineer yourself to be a manager 3) How to go from employee to supervisor in 6 months 4) How to go from supervisor to entry level manager in 6 months 5) How to go from entry level manager to mid level manage in 6 months 6) How to go from mid level manager to top-level manager in 12 months

Employee Success 7 Ways Feedback Works
Feedback to your people works if you get it right. They develop; your business grows and everyone's a winner. Now, here's the good news! In this article are 7 reasons to build 'Feedback' into your skillset.

Other performance standards Related Articles

Speed Kills - The service standard that does more harm than good
As a business owner or manager, you have probably heard management experts refer to the importance of service standards for frontline employees. The idea is that managers should give customer-contact people a performance goal or service standard by which they can be measured and rewarded. Sounds good in theory. Unfortunately, over my years as a consultant and business advisor, and as a customer myself, I find that some service standards are not only ineffective, they are actually counterproductive. I wonder if this may be the case in your organization...
Coaching, Counseling and Development
Counseling is generally considered corrective discipline for serious performance deficits, and can often be avoided with the use of effective coaching techniques. Staff development is a long-term process that´s focused on enhancing people´s strengths and preparing them for the next step on their career ladder. Coaching, on the other hand, is a "right-now" method that helps your sales consultants to improve the work they do today. Its main purpose is to close the gap between the performance standards you´ve set and their actual performance.

Reviewing The Perfomance Management Effectiveness
How can we make sure that the performance management process we have designed has yielded the outcomes that we planned? Obviously, we cannot sit back and relax assuming it had before we check some parameters and standards.
Wanted: A Dictionary-Perfect Leader
Eileen McDargh uses the American Heritage Dictionary definitions for the word "leader" to discover performance standards for leadership in any type of organization no matter what size or industry.
Managing Performance: How To Conduct A Performance Review Right
One of the most common questions we get asked is: "We need to do annual performance reviews. Do you have a performance review form that we could use?" While admirable that the need to conduct a performance review is recognized, the purpose is often lost in the frenzy of filling out forms, setting up meetings with employees, and sitting through awkward, contrived discussions with them about their performance. The performance review is about managing and improving performance. It should be a motivating, inspiring process conducted not just once a year, but on a regular basis. In this article, we'll discuss how to effectively manage performance and provide tips for how and when to conduct a proper performance review.
Redefinition of Leadership
Ever wonder what strategies work to have successful leadership within an organization? As times continue to change, so do the tried and true standards. Business standards are evolving to keep up with the influx of the new standards of life in the 21st century. This article will help your organization stay ahead of the learning curve and not be left behind.

HAVE HIGH STANDARDS FOR YOURSELF
Standards are the behaviors you hold yourself to (as opposed to boundaries which are the behaviors you hold others to. Standards aren't what you think you "should" do or what you think other people want or expect you to do. Rather, standards are behaviors that you commit to because they will help you be your best.
Create a ‘No Excuses’ Sales Environment
What is your company’s sales culture or environment? Can that question be answered quickly and articulated consistently across your organization? The foundation for creating a clearly defined sales environment begins with the leadership - how they set sales standards and then demonstrate, communicate and inspect accountability to those standards. What sales standards do you set and communicate? Are they extraordinary? If we followed you around for 30 days, what would we observe about your actions and interactions with your team?
Keeping your Non-profit Ethical
One would expect a non-profit organization to maintain higher ethical standards than any of the for-profit business organizations. However, the unfortunate fact is that ethical standards of non-profit organizations in general are on the decline, and not much better than those of the for-profit enterprises. A recent report by the Ethics Resource Center says that the decline in ethical standards of the employees at non-profits is at its lowest level in the last 10 years.
How to Monitor Whiteboard Selling Skills in 5 Steps
Ever wonder how your sales team is really doing using a whiteboard in sales with customers and prospects? If your staff is dispersed in regions or working remotely, worrying about performance standards could be keeping you up at night.
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