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What Is the Right Way to Fire an Employee?
Firing staff is one of the more difficult job that any executive faces. Making use of some advice offered by Jack and Suzy Welch I explain the right and the wrong ways of doing it.

Keys to Effective Office Communication
Building and maintaining strong relationships on the job can be a challenge. These tips are intended to help you make wise decisions when communicating with your co-workers.

A Simple Formula For What to Say When You Follow Up
Follow-up doesn't have to be difficult. This article shows you simple follow-up techniques that will help you get more responses.

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Shackled to Our Own Ideas
The Romans had many creative ways to kill people. One was to shackle a live person to a dead one: face to face. Eventually disease and death would overcome the living. Sometimes we shackle ourselves to ideas that are dead, out-moded, and have no way of succeeding. In the end they drag us down and our efforts die.

Coaching the Sales Person
What is coaching and why should you develop the skill? COACHING is a face to face exercise to help you analyse and improve the performance of the sales person

How Deep Will Your Midlife Crisis Go?
Of all the difficulties that a person can face during the course of a lifetime, the midlife crisis is perhaps the worst. That's because its source runs so deep.

Don't just sit there, phone someone!
Many sales people dislike prospecting. For some that is face to face prospecting and for others it is prospecting on the telephone. I've identified the factors that make the difference between a successful prospector and a sales person who hate prospecting. Prospecting is a skill. Once you develop these skills, prospecting is easy.

Just Because You Are A Negative Whiner Today, Doesn’t Mean You Can’t Change!
Alright so I just told you yesterday that if you encounter someone who is always complaining or moaning you need to realize they are simply a complainer and moaner so you shouldn't waste your time asking why... And now I am telling you just because you are a negative whiner today, doesn't mean you can't change! What's the deal? Ha ha! Well there is one huge difference. If you find yourself dealing with a negative whiner you have absolutely no control over that person, and attempting to change them is absolutely impossible. The only person on the face of the planet we have any power to change is ourselves. If you can find it within yourself to absolutely believe that the only person stopping your from changing, is yourself ... You should feel empowered!

Don’t Just Depend on the Internet for Your Social Networking
Depending exclusively on the Internet for our social networking is a bit crazy. After all, there was a time before the Internet where people actually left there house and made real face to face connections with other people. Yes, I know that these days, networking in person sounds so passé.

What do the Fourth of July and In-person Networking Have in Common?
My increasing requests for speaking engagements on face-to-face techniques lead me to believe people again realize the value of this form of networking to increase sales, find a job and build solid relationships. Another trend in the Chicago area is that LinkedIn groups that appear to have been formed strictly online are now having in-person events.

The Challenge of Hiring
Interviewing a new job candidate sounds easy. After all, you are in control. You have something to offer. You can select anyone you choose to select. Right? That sounds good but in reality interviewing a person to fill a job opening is one of the more difficult tasks you may face as a manager. It does require specific skills to do it right and increase your chance of hiring the ideal person for the job; the person that will stay and fit in with the culture of your company. Whether you employ one person, or five hundred, choosing the right employees can be a challenge. How do you k now for sure which person you interview is the right one for your company?

Is Listening a Lost Art?
When you are engaged in a face-to-face conversation, you need to be as aware of the other person’s handshake, facial expressions, eye contact, gestures, posture and use of space as you are of her/his words.

Online Training - A Platform for Leadership Development?
After 25 years of conducting face-to-face leadership training, one day I was introspecting on the new buzzword ‘Adaptive Leadership'. So I asked myself, "Am I an adaptive leader? With all the technological advances, am I hiding behind face-to-face training because it is in my comfort zone?"

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