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The Employee Review Process for Women Entrepreneurs
Your business has grown and you have just hired your first employee. She (or he) can do most of what you need to have done. You have promised her a review in 90 days, and possibly a pay increase. The thought makes you nervous. What if she doesn’t do well? Do you have to fire her and begin the process all over again? What if she argues with you? How will you handle that? What if your definition of “clean and neat” is different from her definition of “clean and neat”? This article will give you the three steps you need to follow to insure your employee contributes to your business vision.
10 Ways to Help Your Visitors Trust You
Trust is a key usability issue when it comes to running a successful online business. Most people automatically view web businesses with a bias against them compared to their brick and mortar counterparts. Your ability to convince your visitors that yours is a trustworthy business is one of the key components to getting visitors to convert into customers. Creating a website that conveys trust can be tricky. There are rarely any answers that are always "right" for every visitor. There are, however, several factors that have universal appeal to the weary shopper.

Big Box Backlash - In Reverse
Why are ubiquitous "big box" retailers and service providers taking over the landscape and thriving. Because, at the very least, they pick up the phone when you call. One would think that "Mom & Pop" would provide great service...but sometimes they are asleep at the switchboard.

Other phone messages Related Articles

How to Work Less and Get More Done
In the days before email, the most pervasive interruption for the average manager was a ringing phone. Now that email is everywhere, including our PDAs, managers receive literally dozens if not hundreds of messages/interruptions/distractions every day. The problem gets worse as employees who are sending email messages within a company can easily send copies, no matter how trivial, to everyone else - including to other managers. The end result is that with the advent of email it's easy for a manager to spend an entire day reacting to other people's priorities. That's why I when it comes to a manager's productivity, email is the silent killer. The good news is some managers have learned to get past the clutter...

Email is the New Phone
But, expectations and how email is used have changed. Many customers now expect you to hold whole conversations via email, sometimes with emails flying within minutes of each other, just as if they were instant messages or a phone call. With these changes email is now as important as face-to-face meetings and phone calls.

Marketing is in the Details: Sears Catalogue Disaster
Marketing can make or break your business. Marketing is about sending messages. Marketing is everyone's responsibility because each staff member sends messages about your business. Often your unintended messages have a greater impact then your intended messages. What affects your marketing messages the most? Details! Are you attending to the little details that make or destroy your marketing message?
Pre-recorded phone messages do more harm than good
Think carefully about pre-recorded phone messages.
How Does Voice Broadcasting Work For Your Business?
Voice broadcasting is a medium used to send messages to thousands of people across continents in a relatively short period of time. As soon as the voice messages are broadcasted to a list of phone numbers, a business can expect to receive hundreds of query calls.
What is a Phone Tree
A phone tree is a highly structured method to pass important messages to large groups of people. Though phone trees are efficient, they have their drawbacks including multiple opportunities for the phone chain to break down through message transmission.

How to Click with People on the Phone
Telephone. Tell a phone. There are times when I get the feeling I’m talking to a phone instead of over the phone. Incoming telemarketing calls don’t allow for meaningful connections. And by all reports, cold calls are another example of missed opportunities. Yet there’s no question that you can build connection with people over the phone.

Get More Customer Phone Numbers With Text Message Marketing
Using text messages for marketing your small business can be an effective strategy if done right. But first, you need to collect phone numbers to use in your campaigns.
Effective VoiceMail Messaging: Do's and Don'ts
Whether we like it or not, voice mail has become the first step in the sales process. There is quite a bit of debate surrounding whether to leave voice mail messages or whether to just keep dialing a number in the hope that the prospect will answer the phone. We vote for leaving voice messages....why miss an opportunity to create an impression?
5 Ways to Use Text Messaging to Get More Clients Online
More than 72% of cell phone users in 2010 send and receive text messages, and over 95% of those messages are opened and viewed within 10 minutes of receipt, with a redemption rate (conversion rate) of 20-30%. Here are 5 ways you can use text messaging to get more clients online:
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