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Hurt Feelings vs. Hurt Heart
Discover the vast difference between hurt feelings and hurt heart, and how embracing our heart hurt moves us into personal power and emotional freedom.

Giving Up: Have You Given Up on Yourself?
Have you tried everything you know to do and you still feel miserable? Don't give up - discover the cause in this article!

Other phone session Related Articles

Play Catch with Communication
An associate and I facilitated a dialogue session for the Delta Chamber of Commerce on the attraction and retention of employees in the workplace. The dialogue session uncovered five areas that influence employees in the workplace. They are: • Communication • Attitude • Flexibility • Opportunity to Learn • Fun This series of five articles will focus on each of the five areas from the dialogue session. Let’s begin with communication. Communication, in particular interpersonal communication, is the foundation for creating excellent organizations and great places to work.

Give Great Sample Sessions that Grow your Business
One of the best ways to build your practice is to offer sample sessions. Most people have never worked with a coach, and a sample session can be a powerful process that introduces them to you and your coaching practice. Here are some tips that will create a meaningful and profitable session for you both.

The Use of a Cultural Inventory in Global Leadership Training
This interactive session was fortunate in having participants who were already very well acquainted with points 1 & 2. Discussion took place around the remainder of the issues. The following discussion refers to overheads utilized during the session, which are available online (see note at end of paper).

Why Salespeople Fail to Make Needed Changes
If your salespeople are going through any kind of up-to-date sales training or coaching, then they know they're supposed to ask questions and resist presenting company or product features and benefits. In the classroom they get it. In the classroom they can do it. In a coaching session it works. But as soon as you plug them in to a real sales call, by phone or in person, they revert to being obsolete.

What is your focus on? (and How it Affects Your Confidence and Faith In Yourself)
I have a confession to make. I'm going to lay it out there so that you can learn from my misperception. I recently had a 1:1 private session with my own coach. As with my own client's, my coach had me fill out my progress form before the session. I took my time with it and felt confident about clarifying my current situation and writing out my next 3 month goals.

Sales Coaching for Business Growth
Good coaching changes behaviour. But how do you generate awareness, get them to take responsibility for their actions or lack of action, and lead the person to motivate themselves and want to change? The coaching session should be a monthly session unless they require more support, and each session should have homework allocated. Once the person demonstrates they are taking action in the form of their homework, you know the coaching is effective.

Don’t Blame Mental Pause
Lately I catch myself in mid-action, trying to remember what the heck I was doing. Or trying to remember what I was going to do next, where I was going when I started up my web browser. To add insult to injury, the other night I cut my finger reaching for my phone on my kitchen counter. I'd just turned the lights off but I knew the phone was there. I simply forgot that I’d placed the knife next to the phone. I hurriedly reached for the phone, and sliced myself pretty good.

How to Click with People on the Phone
Telephone. Tell a phone. There are times when I get the feeling I’m talking to a phone instead of over the phone. Incoming telemarketing calls don’t allow for meaningful connections. And by all reports, cold calls are another example of missed opportunities. Yet there’s no question that you can build connection with people over the phone.

Overcoming Phone Phobia When Working From Home
Why is it that direct sales home business consultants have phone phobia? Most people use the phone extensively then when they start their business something changes and they develop phone phobia. Overcome YOUR phone phobia and make more calls!

Have You Been Thinking About Throwing In The Towel?
I have a confession to make. I’m going to lay it out there so that you can learn from my misperception. I had a 1:1 private session with my own coach. As with my client’s, my coach had me fill out my progress form before the session.

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