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Lesson #2: Connect with Your Customers
“To be a really successful entrepreneur, you must constantly strive to understand your customers. You must also appreciate them and care about their happiness, ” says Stewart. “There are no people more important to me in my business life than my customers.”

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Running a pilot franchise
Advantages of operating a pilot franchise of your business

Community Express
CommunityExpress is a pilot SBA loan program that was developed in collaboration with the National Community Reinvestment Coalition (NCRC) and its member organizations. Under the pilot, which is available to selected lenders, an SBAExpress like program will be offered to pre-designated geographic areas serving mostly Low and Moderate Income areas and New Markets small businesses. The program will also include technical and management assistance, which is designed to help increase the loan applicant's chances of success.

I'd be a lousy pilot
Sitting behind the pilot on a tiny plane today, I was reminded how important, difficult and tedious this job is.

How To Choose an Assessment Test
There are literally hundreds of tests available that an employer may use. Excluding the specific skills tests and honesty/integrity tests, most employers that use testing want to know about an individual’s mental abilities and personality traits. And, they want to know how a person’s scores compare to the requirements of the job.

3 Ways To Market Your Online Business On Auto-Pilot
If you are currently running an online business then perhaps your ultimate goal is to be able to have your business operate on auto-pilot so that you can be assured that you are receiving traffic and making money even when you decide to take a day off or go on a vacation. Here are some tips that will allow you to grow your online business on auto-pilot so that it will not suffer in your absence, and your website will always continue increasing in traffic.

Trouble with Personality Tests
Personality tests are commonly used for hiring in organisations. Personality tests attempt to measure a broad range of basic traits, such as the Big Five Personality traits or Emotional Intelligence. Although these may provide useful information on how to describe a person, research has repeatedly shown that they do little to predict how well a person will perform in a given job. Academic researchers are re-emphasizing what Chally reported over 30 years ago -personality tests are simply too broad to predict on-the-job performance. Chally, on behalf of the US Justice Department, found it necessary to research solutions well beyond the accuracy of this type of assessment; to identify and measure very precise, job-specific competencies, behaviours, and skills that have been scientifically shown to predict on-the-job sucess.

Introverts, Burger Toppings and Business Networking?
Many of us network like we eat a burger: on auto-pilot. Just how well is that serving you? In particular as an introvert it may not be. And if it's not, then here's what to do about it.

Eat Your Own Dog Food
I’m not just a coach in the Relationship Masters Academy pilot that launched yesterday – I’m also taking the program myself!

Using Pre-Employment Tests Can Save You Money
Pre-employment testing is a way of determining the degree to which a candidate possesses and can demonstrate the knowledge skills and abilities required to successfully perform in the position. Any tests that are used must me job related and valid and comply with the “Uniform Guidelines on Employment Selection Procedures” issued by the EEOC. Some of the most commonly used types of pre-employment tests are...

Using Employment Tests
On today’s market, there are hundreds of extremely well-developed employment tests. However, many widely distributed and highly marketed tests do not meet generally accepted standards for test development and validation. Organizations considering the use of employment tests should carefully consider how the test was developed, the extent to which a test yields stable and consistent results, the relationship between test scores and sales success, and the non-discriminatory nature of the test.

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