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Evaluating the ‘Steve Jobs effect’
In a recent ChangeWave research firm survey, they inquired about the Steve Jobs “effect”? With his recent health disclosure and taking a leave of absence—amid speculation on whether Apple will stumble without him—ChangeWave asked consumers what effect it would have on their likelihood of buying Apple products if Jobs were to permanently step down as CEO

Other point improvement Related Articles

Change Management
In order for a company to be a success, change is necessary. Without change, of course, companies cannot better themselves, provide more opportunities and prosper. Change, of course, can be negative, but improvement requires change and improvement is what all companies should strive for. But what about the transition that comes with change?

The Service Factor during Economic Turbulence
Improving and maintaining good customer service is not an exciting endeavor. It involves detailed study and steadfast execution rather than temporary brilliance or inspiration. Therefore, customer service improvement is fundamentally an effort of continuous improvement. You must develop a basic competency in process improvement to attain and sustain high levels of customer service. This means that it is absolutely critical during tough economic times that you don’t make the mistake of cutting resources that support service excellence in your attempt to control operational costs.
U.S. Education: Beyond the Tipping Point – On the Way to Oblivion
U.S. education, once the envy of the world is on a downward spiral. Rest assured… America education is madly rushing past the critical tipping point.In spite of many national, state and local initiatives, schools have failed their students for years with little or no improvement in achievement.

Will New Laws Make Debt Management a Safer Option for Consumers in Debt?
With the economy showing little if any signs of improvement, more and more consumers find themselves deeper and deeper in debt. As the bills pile up and payments are missed people look to any means available to climb out of the hole. Once a certain point has been reached, this usually can not be done with out some sort of structured assistance. New government legislature restricting the practices of debt settlement companies may this a safer option for many of those struggling with mounting debt.

Becoming Happily Discontented
To begin a journey of improvement in all areas of your life you must first accept your current situation. Please note: ACCEPTANCE not RESIGNATION. To resign yourself to your current situation means that you have determined that there is no hope for improvement. To accept it means that you acknowledge that this is your starting point.

Continuous Improvement
Firstly, this article asks the question ... "Is Continuous Improvement possible?" With a slight caveat ,the answer is 'yes'. It then sets out how you can achieve continuous improvement - without adopting any of the commercial 'methodologies, without using expensive consultants. You will , of course, have to put in some effort ... mainly thought! But it is possible - for any busines.
Email Marketing Made Easy #14 - Does Following Up Really Get Results?
While most people understand the concept that using an email autoresponder saves a lot of time by putting one's business on autopilot, one question I'm often asked is this "But can it really make an improvement to my sales?" You won't know until you actually try it yourself. BUT, I can surely tell you that it has for many others! Here are some examples. Were you ever late in paying your bills? If so, you may have received at some point those nice reminders collection agencies love to send. For example, at first you get a letter in the mail with a typical request to pay your bill (or debt) immediately, and to "govern yourself accordingly."
Change Management Can Lead to Rigidity and Resistance to Change
Beware of formal organization improvement or "change management" (an oxymoron) plans. Like strategic plans, organization improvement or change management plans can reduce an organization's effectiveness. They can lead to rigidity, bureaucracy, and resistance to change. This sounds like an argument against planning. It's not. We have found that constant and ongoing personal, team, and organization improvement planning is vital. But too many "change management" and improvement plans are built on the same faulty premise as strategic planning - that there is a right path, which can be determined in advance and then implemented. We often hear managers declare that they have the right strategic or improvement plan, but the reason things aren't going according to plan is because of "execution problems." This is a deadly assumption.
Process Management Pathways and Pitfalls (Part Two)
Make sure all your process improvement activities are clearly and tightly linked to your strategic imperatives. Each effort should also have highly focused and specific improvement goals (that are an aggressive, major stretch) and measurements. Establish feedback and follow-up steps for each process management and improvement team.

Why Most Change Programs and Improvement Initiatives Fail
Many team and organization change and improvement efforts are lost or badly bewildered. Decades of studies have consistently shown that 50-70 percent are failing. There are as many reasons that improvement endeavors lose their way, as there are people, teams, and organizations trying to improve.
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