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Appreciation: Looking in the Rearview Mirror
Appreciation is more than taking a positive attitude about business and about life: it's also about looking back on how far you've come and enjoying the accomplishment. No matter how much attention you need to pay to the road ahead, you still sometimes have to look in the rearview mirror to appreciate where you've come from. What successful team avoids performing a 'postmortem' on even a well-played game? Perfection is a direction, not an achievable goal; progress is what we're after. Future progress only comes from a healthy examination of where we've been.

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Improving Customer Service
We all know what a tip is. I don’t mean the kind of tip you get at the race track. I mean the kind you give to a waiter or waitress at a restaurant. I’ll bet you don’t know where the term, TIP, came from. The origin of this 3-letter word goes a long way toward explaining some important points about customer service.
2.1 The rise and fall and rise of private sector: Support for Growth-oriented Women Entrepreneurs in Tanzania, 2005
At this point in Tanzania’s history, the culture of entrepreneurship is in need of revitalization. During the years of colonial rule in the country, the development of indigenous entrepreneurship was hampered. Tanzanians of African origin were mainly employed as laborers in cash crop farming, with limited access to business.
Exploring entrepreneurship in a declining economy
The paper explores entrepreneurship in a period of economic decline by identifying reasons for business start-ups under such conditions and examining whether the reasons were extrinsic in nature and entrepreneurial in origin.

Sales-Moxie . . . You Gotta Have It To Succeed In Sales
Learn the origin of the word "Moxie" and how you can apply to your selling career, to achieve even better selling results.
Lesson #4: A Great Businessman is Only as Great as His Vision
What is the difference between an average point guard and a great point guard? According to Johnson, it all lies in the vision. Great point guards see the court differently than everyone else. They envision where they need to go and how they are going to get there before they even touch the ball. Johnson, unarguably one of basketball’s greatest point guards ever, used that very same vision in crossing over to the business world.

I9 Compliance includes Small Businesses Too
Employers large and small are responsible for the completion and retention of I-9 Forms for all employees, regardless of citizenship or national origin, hired for employment in the United States. An employee is defined as any individual compensated for services or labor by an employer.
Other Discriminatory Practices Covered Under EEO Laws
Title 7 also prohibits not only intentional discrimination, but also practices that have the effect of discriminating against individuals because of their race, color, national origin, religion, or sex.
Disengaging From Your Family of Origin
Do feelings of fear and obligation stop you from disengaging from your abusive family of origin? You might want to reconsider this decision.
The Critical Step of Current-state Analysis & Review in Strategic Planning
What is the definition of success and how can you get there if you don’t know where you are starting from? Obviously it makes sense that you need to know your point of origin to determine the optimal route to your desired destination. If that is the case in our day-to-day lives, then why do so many forget to apply that simple concept in business – and in this case – in our business planning? This article focuses on a major step of critical importance in your planning process – a review and analysis of your organization’s current-state. Learn how to do it and what information you will need in the analysis.
When Your Web Visitors Call: Using Dynamic Telephone Number Insertion to Bridge the Website Analytics Gap
A new technology, Dynamic Telephone Number Insertion (DTNI) has the ability to track website leads based upon incoming sales calls. Going beyond the limitations of most modern website analytics platforms (i.e. Google Analytics) it is now fairly simple to track your closed sales back to their point of origin from a phone call, whether the lead is from organic search, pay per click, etc.
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