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Entrepreneurs - Want To Grow Your Company?
You’ve got your company set up and the first scramble to get everything working ok and your cash flow positive has paid off. Now you need to grow your company – so how do you do this? Well there are four activities that will pay dividends in the future.

Practice Effective Marketing
Achieve a virtuous circle for your business of healthy profits, greater customer value and better meeting customer needs. Find out how...
5.3 Case Study 3: Enterprise solutions to poverty
Nurturing pro-poor small enterprise in southern India via the social merchant bank model

Other poor customers Related Articles

Follow-Up or Fall on Your Face
Guerrilla marketing preaches to the skies the importance of customer follow-up and prospect follow-up if you have even the vaguest notion of succeeding in business. Why do most businesses lose customers? Poor service? Nope. Poor quality? Nope. Well, then why? Apathy after the sale. Most businesses lose customers by ignoring them to death. A numbing 68% of all business lost in America is lost due to apathy after the sale.

Customer Service
The Golden Rule, "do unto others as you would have them do unto you," may seem self-evident in the way we try to conduct our personal lives. Yet this axiom is assuming new importance as a guiding principle in the world of business. The climate of the recession-ridden early 1980s, when customers blithely traded away high-quality service in exchange for price reductions or convenience, is no more. Instead, customers are demanding service again. Companies of all sizes are realizing that their strongest selling point can sometimes boil down to treating customers as they would like to be treated - or better. "Consumers are beginning to feel that their needs haven't been met," explains Bonnie Jansen of the U.S. Office of Consumer Affairs. "They're sick of getting poor service all the time."
Identifying Poor & Pathetic Leadership Styles and Related Impacts
There seems to be a real deficit in good leadership and a large surplus of poor and pathetic leadership in many businesses today. One can easily find example after example of poor and pathetic leadership and the resulting impacts on employees, in particular, and the health of the business, in general. So what are these poor and pathetic styles of leadership? Your Strategic Thinking Business Coach offers a list of ten (10) styles of poor and pathetic leadership.

What is microfinance? FAQ
To most, microfinance means providing very poor families with very small loans (microcredit) to help them engage in productive activities or grow their tiny businesses. Over time, microfinance has come to include a broader range of services (credit, savings, insurance, etc.) as we have come to realize that the poor and the very poor who lack access to traditional formal financial institutions require a variety of financial products.

Microfinance - Where We Are Now: And Where We Are Headed
All of us who are involved in microfinance know that it is neither just nor economically tenable for financial systems in poor countries to serve only a tiny proportion of the population and exclude the vast majority. We are no longer alone in this. All over the developing world people are waking up to the fact that poor people need - and will pay for - a wealth of financial options, solutions and services, just like rich people. They are realizing that poor people represent a vast untapped market opportunity. And as a result we are witnessing poor people's finance becoming mainstream finance in most poor countries.

The redistribution of poverty
Governments and social movements the world over often call for the redistribution of wealth; that the people with money and assets should give some of these to the poor. They believe that it is merely the absence of cash that makes poor people poor. They are wrong.
Grameen Bank - Alternative Microfinance Approaches
Grameen Bank operates on the premise that the poor remain poor not because they do not have the skills or do not work hard, but because the institutions created around them keep them poor.
The Clock Starts Ticking - How not to bomb out with waiting customers
If you ask your customers, “Do you feel more time-poor or money-poor,” the answer almost always is time-poor.

The Fine Art of Pulling Weeds
Just as in any garden, in life, weeds are inevitable and frankly just evidence of our fallibility as humans. Weeds of fear, poor attitude, bitterness, laziness, indecision, ignorance, clutter, poor time management, failure to set goals, lack of exercise, poor eating habits, and neglected relationships. How often do we allow them to grow unchecked until they choke out our happiness, contentment, and success?

A Small Hole Can Sink A Big Ship - The Poor Performer and Other Like Obstacles
Of all the non-actions likely to negatively impact on a team’s morale, it seems none is quite so damning as a failure to respond promptly to a team member’s poor performance. Research consistently contends that business leaders lose most kudos when poor performance is left unattended and poor performers are able to continue their inappropriate behaviour without repercussion. Whilst many leaders may opt to avoid the situation of a poor performer and choose instead to alienate them in the hope they will leave of their own accord, the disharmony created through such a strategy is frequently so great that it infiltrates into other facets of the business.
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