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Silence Is as Good as Gold
A vital key to sales success is listening. The ability to listen well is absolutely indispensable for success in all human relationships and is probably the single most important skill for today's selling professional.
Hit the Pause Button and Watch Your Business Grow
Most people believe that to be good in sales or customer service, you have got to be a good talker. You often hear people say, "You have the gift of gab; you should be in sales!" Nothing could be further from the truth. Many top sales people are defined as introverts on psychological tests-up to 75 per cent of them. They would much rather listen than talk in a sales situation. Poor salespeople dominate the "talking," but top salespeople dominate the "listening." Sales and customer service superstars practice the 70/30 rule. They talk and ask questions 30 percent of the time and then listen intently to their customers 70 percent of the time.

Other poor salespeople Related Articles

Identifying Poor & Pathetic Leadership Styles and Related Impacts
There seems to be a real deficit in good leadership and a large surplus of poor and pathetic leadership in many businesses today. One can easily find example after example of poor and pathetic leadership and the resulting impacts on employees, in particular, and the health of the business, in general. So what are these poor and pathetic styles of leadership? Your Strategic Thinking Business Coach offers a list of ten (10) styles of poor and pathetic leadership.

Microfinance - Where We Are Now: And Where We Are Headed
All of us who are involved in microfinance know that it is neither just nor economically tenable for financial systems in poor countries to serve only a tiny proportion of the population and exclude the vast majority. We are no longer alone in this. All over the developing world people are waking up to the fact that poor people need - and will pay for - a wealth of financial options, solutions and services, just like rich people. They are realizing that poor people represent a vast untapped market opportunity. And as a result we are witnessing poor people's finance becoming mainstream finance in most poor countries.

The redistribution of poverty
Governments and social movements the world over often call for the redistribution of wealth; that the people with money and assets should give some of these to the poor. They believe that it is merely the absence of cash that makes poor people poor. They are wrong.
Grameen Bank - Alternative Microfinance Approaches
Grameen Bank operates on the premise that the poor remain poor not because they do not have the skills or do not work hard, but because the institutions created around them keep them poor.
Building Your Own Business but Wary of the ‘S’ Word?
“Selling” has gotten a bad rap! We’ve all experienced obnoxious salespeople who have turned us off…made us cringe…and even stopped us from pursuing a purchase we really wanted. Have you ever really, really wanted something…like a new car…but dreaded the sales experience so much that you’d sooner wait until your car broke down? If we ourselves have had poor experiences with salespeople, how can we expect to enjoy becoming one? But then again, how can we expect to grow our business without becoming one? The truth is…we can’t…so let’s bite the bullet and figure this “selling” thing out.
The Clock Starts Ticking - How not to bomb out with waiting customers
If you ask your customers, “Do you feel more time-poor or money-poor,” the answer almost always is time-poor.

Are You Following-up for Increased Sales?
The ugly truth is most salespeople have poor or non-existent follow-up. And you have all kinds of excuses for why you don't do it.
Why Isn't My Salesperson Selling?
Hiring salespeople is a time consuming and costly exercise, so it’s important to get it right and keep it right. Unfortunately, not all salespeople are equal and managing poor performers is a common (and stressful) problem for many businesses, no matter what their size.

Are You Looking for Salespeople with Entrepreneurial Spirit?
While most salespeople don't have Entrepreneurial Passion, most Entrepreneurs aren't very good salespeople. They lack the DNA, skills and competencies necessary to consistently outsell their competitors, but they (sometimes) compensate for it with their 24/7 passion. Can you have both? Yes - entrepreneurs can be trained to sell effectively! And there are some salespeople who actually have this love of what they are selling. The key is to be able to successfully attract, identify, on board and retain those rare salespeople.

Are You A Profit Center or a Profit Drain?
Invariably, salespeople are either profit generators or profit drains. For some reason, “break even” salespeople have been very rare in my career. There’s a deeper level for us salespeople, though. The two questions we must ask ourselves are: Is our employer better off for having us represent them? And… Are our customers better off for doing business with us?
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