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Probing: Leading and Controlling with Questions
What: is a probe Why: do we use probes Questions are one of the most powerful weapons in a salesperson’s arsenal of procedures and techniques. Questions require a prospect to participate actively in the sale. Questions help us learn the prospects hidden wants and needs. Questions give us time to gain lost composure. We must become excellent question askers and effective listeners.

Your Life in the Balance
Do you feel that you're constantly being accused and judged? Is your life and self-esteem in someone else's hands? Is there something positive you can do about it?

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