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How to handle the top 10 SME Sales Objections - Part II
Part I discussed the three main types of sales objections. This part will highlight the 10 most common objections, and how to handle them to close the sale. The most important thing through out the sales cycle, that you can do, is to ensure that your customer appreciates the value of your offering. Most if not all of the 10 Objections can be avoided by continual qualification and value verification. “What benefit, in addition to those that we have discussed will that bring?”

How to handle the top 10 SME Sales Objections - Part I
A Sale is considered closed when the buyer and seller reach agreement on terms for the buyer to take ownership of a product or service. To get to this stage, the seller normally has to “close” the sale, by asking the buyer for their business. This is where the buyer raises “objections”. Objections generally fall into three main types. This article will explore the types of objection, how they arise and how to overcome and avoid them. Part II will then discuss the 10 most common objections, and how to handle them to close the sale. You must get the customer to reiterate the value that they are getting first and foremost.
Hiring a Sales Force That Sells
It is no exaggeration to say the world has changed dramatically for salespeople. Not only has the information era radically changed the products we sell, but the sales function is subject to market forces that push up costs while eroding profit margins. The old travelling or door-to-door salesman model hardly exists anymore. Much of the sales done today is or business-to-business, and these sales teams face unprecedented change due to a number of convergent factors. In this business environment, aligning your sales team with the forces of change, and ensuring you have a team that can sell, are not simply nice-to-haves: they are essential. Realising the impact on their bottom line, forward-thinking companies have transformed their sales recruitment and training practices to address change.

Is Your Sales Force a Dinosaur
As Rick Canada of Motorola puts it - “The traditional sales force is a dinosaur – a remnant of past success.” “Irresistible new forces are reshaping the world of selling. Sales functions everywhere are in the early stages of radical and profound changes comparable to those that began in manufacturing 20 years ago… But one change outweighs all the others. The meaning of selling itself is shifting. The very purpose of sales is being rapidly redefined.” - Prominent sales authority and author Neil Rackham

Other professional procurement Related Articles

Technology's Diminishing Role in an Emerging Process-Driven World (Part 1)
Organizations that already have a technology driven program in place or have just recently implemented one still surprise me with their significant interest in the dramatic changes in procurement methodologies and practices. But rather than focusing learning on new and emerging technologies, today's procurement professionals seek insights into the actual processes that drive their enterprises. The impetus behind this change is largely the result of the fallout from the consistently high level of e-procurement initiative failures. Industry studies for the period 2001-2005 indicate 75-85 percent of all programs fail to achieve the promised results.

How does policy either motivate or undermine employee performance?
In an excerpt from a November 20th post in the Procurement Insights Blog titled "How Leadership Repeatedly Under-Mines Their Most Valuable Procurement Asset" (see below), I discussed the impact that current procurement policies and environments have on purchasing professionals within their respective organizations.

What are the 3 biggest challenges faced by supply chain/purchasing professionals today? (Survey Result 1)
There are many factors both internally as well as externally that are affecting supply chain/ procurement practices today. From the growing talent vacuum to the continuing lack of collaboration between Finance, IT and Purchasing relative to corporate initiatives. What in your own experiences and opionions are the top 3 issues that procurement professionals face?
What are the 3 biggest challenges faced by supply chainpurchasing professionals today? (Survey Result 2)
There are many factors both internally as well as externally that are affecting supply chain/ procurement practices today. From the growing talent vacuum to the continuing lack of collaboration between Finance, IT and Purchasing relative to corporate initiatives. What in your own experiences and opionions are the top 3 issues that procurement professionals face?

What are the 3 biggest challenges faced by supply chain/purchasing professionals today? (Survey Result 3)
There are many factors both internally as well as externally that are affecting supply chain/ procurement practices today. From the growing talent vacuum to the continuing lack of collaboration between Finance, IT and Purchasing relative to corporate initiatives. What in your own experiences and opionions are the top 3 issues that procurement professionals face?

What are the 3 biggest challenges faced by supply chain/purchasing professionals today? (Survey Result 4)
There are many factors both internally as well as externally that are affecting supply chain/ procurement practices today. From the growing talent vacuum to the continuing lack of collaboration between Finance, IT and Purchasing relative to corporate initiatives. What in your own experiences and opionions are the top 3 issues that procurement professionals face?

What are the 3 biggest challenges faced by supply chain/purchasing professionals today? (Survey Result 5)
There are many factors both internally as well as externally that are affecting supply chain/ procurement practices today. From the growing talent vacuum to the continuing lack of collaboration between Finance, IT and Purchasing relative to corporate initiatives. What in your own experiences and opionions are the top 3 issues that procurement professionals face?
The Greening of Procurement Revisited (Part 2)
As a follow-up to my post from earlier this week, I am pleased to present Part 2 of the 2 part Greening of Procurement Series: It’s Not Easy Being Green! For those of you who would like to delve even deeper into the factors that are shaping both public and private sector sustainability strategies, including case studies on companies such as Kodak and Ford, you can purchase ($20) my white paper titled The Greening of Procurement: How Social Consciousness is Re-Shaping Procurement Practices (contact the author for ordering details)
How Your Procurement Practices Affect Your Sales and Brand
Ethical selling and procurement (purchasing) is now in the spotlight. Harvey Norman’s recent publicity surrounding their supposed sourcing and use of Australian native old growth forest timbers in their Chinese made furniture has drawn light on retail procurement practices. Procurement is now fairly and squarely in the spotlight and choices surrounding sourcing and distribution activities can have a dramatic effect on a company’s brand, reputation and sales revenue.

Procurement and Purchasing Cards
This article looks at how procurement cards - or P-cards - work to control misuse through setting of parameters on types, amounts, locations and frequencies of purchases. Also addressed are benefits and drawbacks of procurement card programs.

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