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Lesson #1: A Company Is Only As Strong As The Team Behind It
“One of the hallmarks of Onex is that since I started the company in 1983, every professional who has joined the company at our Toronto head office is still here,” says Schwartz. “We’ve had no turnover.”

Lesson #5: Pride Can Power Your Company
“I’m a nationalist who believes huge opportunities are lost with every head office departure,” says Schwartz. “We need to make things easier for Canadian-based companies. And I’m not talking about a lower dollar. That just sells our labour cheap.”

Gerry Schwartz Quotes
Gerry Schwartz Quotes
SMEs and Flexible Working: the Perfect Match?
Flexible working could be a match made in heaven for small but ambitious companies because it allows staff to grow with the business. One company tells why it works for them.
Cold Stone Creamery serves up a Triple Scoop of making Sales Effortless
Cold Stone Creamery serves up a Triple Scoop of making Sales Effortless The professional staff of teenagers who help make this national chain of Ice Cream Parlors selling system work expertly reminded this old pro of lessons too often and too easily forgotten by most selling professionals Learn these three valuable lessons to make sales close easily and the average sale amount will skyrocket!

Other professional staff Related Articles

“A Business Coach’s Top Ten Tactics for Marketing Professional Services”
Marketing professional services is a real and difficult challenge. The challenges of marketing professional services are different from those of marketing products. Two major reasons for the differences are that clients cannot see or touch professional services before they buy them and the professional services are often produced and consumed simultaneously. And another reason is that marketing professional services is split among marketing, sales, professional and management staff instead of a dedicated marketing and sales force. Based upon my research and my own professional experience, I developed a Top Ten Tactics for marketing professional services. My top ten tactics for marketing professional services are:

Anthony Robbins Organization
The Anthony Robbins Organization is a professional consulting and training firm, with each staff member hand picked and personally trained by the self-help guru himself. For over 22 years, the company has provided training programs, coaching workshops, and consulting services to everyone from national leaders and professional athletes, to Fortune 500 executives and the everyday worker. Its core areas of operation are: Sales, Motivation, Leadership, Teamwork, Communication, and Life Management Skills.

Stellar Supervision Enhances Company Productivity
Looking for a framework to use to provide stellar supervision for each of your staff members? Proactive, collaborative supervision is a key to enhancing each staff member's competencies, commitment and optimum personal productivity. It enhances staff loyalty and reduces turnover because staff members feel their career success is a top priority of their leader. Read on to discover the things you can do to help your staff members excel.
Business Building Tips from a MillionDollar Copywriter
Professional copywriter, Carline Anglade-Cole, offers her advice for building your copywriting business by Guillermo Rubio, AWAI Staff Writer

What Are You Like at Growing People?
Too many managers are still using 20th century traditions for 21st century staff development. The result? Rapid staff turnover, excessive absenteeism and staff conflicts. We need new ways to look at old problems. People are a part of nature, so what can we learn from growing plants?
Coaching Careless Staff
Managing careless staff can be very frustrating for both the manager and the team particularly if the staff member appears not to care about how their performance is affecting others. Here is how you can use a coaching approach to get staff to focus on fixing the problem themselves.
Coaching Passive/Aggressive staff
If you have staff on your team who aren't responding to you it may be because they are getting some benefit from it. These staff are often called Passive Aggressive staff. They may seem quiet perhaps sullen but they can be quite manipulative and quietly aggressive in getting their own way. Here's how a coach might handle them.

Give them wings and they will fly
To get the best out of your staff you really have to know them. If you are able to connect with your employees you are going a long way to being a successful manager. Take a typical supervisor, John, in an organisation. Could you answer the following questions about him? Why does John want to work for you? What has been his greatest achievement this year? Does he have a professional goal for 2010? How long has John been working for you? If you are unable to answer any of these questions about one of your own employees then you are probably out of touch with your staff, and out of touch with your business.

Client Feedback
When was the last time you asked a client for feedback about your professional services and how your office staff works as a team? You might turn up some useful information by doing a client feedback session when the work is complete. I recently had an experience with a hospital that is an example of how frustrating a poorly working team can be. As a practice advisor for attorneys I am always looking for examples, good and bad, about how to run a professional services practice.
The Significance of Your Company Culture
Company culture is the spirit, attitude and character of its people put together. Although products or services are the backbone of business, the working culture of staff and its management matter. A happy staff is a productive staff.
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