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The Fork of Customer Service Can Determine Sales Success
The customer service experience is a great predictor for organizational and sales success. How your employees (internal customers) handle your actual clients (external customers) will either make your day exceptional or a sales nightmare.
13 Lessons Learned on Approaching the Press
Until I did my first public workshop here in Boston last June, I didn’t realize the amazing similarities of my work as a publicist and how it relates to the work I know do with helping my coaching and consulting clients to land large corporate contracts and sponsorship programs with Fortune 500 companies. Since then, these ideas have been rattling around in my mind and I thought I’d share them with you.

Other public workshop Related Articles

“How to Overcome Public Speaking Fears – Ten Strategic Tips From Your Strategic Thinking Business Coach”
When it comes to public speaking, do you welcome the opportunity or do you run for cover? Do you accept each chance presented or do you make up a long list of reasons to be excused from the task? If you answered NO to these questions, it is important for you to read this because public speaking presents some very positive development opportunities for you and there are things you can do to overcome your fears of public speaking. So what can you do if you do fear public speaking? Here are ten (10) strategic tips to overcome that fear and make public speaking easy.
Those idiots in sales just don’t get it
I’m presenting a workshop this week titled - How to get sales and marketing on the same page.
13 Lessons Learned on Approaching the Press
Until I did my first public workshop here in Boston last June, I didn’t realize the amazing similarities of my work as a publicist and how it relates to the work I know do with helping my coaching and consulting clients to land large corporate contracts and sponsorship programs with Fortune 500 companies. Since then, these ideas have been rattling around in my mind and I thought I’d share them with you.

How to Get The Media News They Can Use: Mastering the Art of Press Releases
HOW TO GET THE MEDIA NEWS THEY CAN USE MASTERING THE ART OF PRESS RELEASES Why is public relations important for my salon or spa? According to Public Relations News, "Public relations is the management function which evaluates public attitudes, identifies the policies and procedures of an individual or an organization with the public interest, and plans and executes a program of action to earn public understanding and acceptance."
What is Public Relations?
As defined by Wikipedia: Public relations (PR) is the practice of managing the flow of information between an organization and its publics.[1] Public relations - often referred to as PR - gains an organization or individual exposure to their audiences using topics of public interest and news items that do not require direct payment.[2] Because public relations places exposure in credible third-party outlets, it offers a third-party legitimacy that advertising does not have.[2] Common activities include speaking at conferences, working with the press, and employee communication. PR can be used to build rapport with employees, customers, investors, voters, or the general public.[2] Almost any organization that has a stake in how it is portrayed in the public arena employs some level of public relations.

Big Business or Small?
I’ve been happy as a poker player with pocket aces with my little workshop business, helping people, getting kudos and getting paid. I find people to invite to the workshop by going to networking groups where I’ll see old friends and make new ones. I eat breakfast, lunch and dinner for a living. I hold my workshops in the den at my house
Focus on the WIIFT for a Powerful Presentation
A while back I had the opportunity to work for nearly two days with the best-of-the-best sales pros in a client company when I presented a workshop titled “Powerful Presentations.” A key idea in this workshop was that our sales presentations are more powerful when we focus on WIIFT – What’s in it for Them – from the open of the presentation through the close.

Sneaking Up On Commitment
Forever can be a long time. For many of us the idea of committing to something forever can be very intimidating and bring us a lot of fear in recognition of our past failures. This was certainly the case when my wife and I first met. One of my fondest early recollections of Ann was during a workshop on Prosperity Money when we first met. One of our assignments was to list 100 things we wanted to do, be or have. Ann was sharing with one of the participants in the hallway prior to our workshop. I overheard her say that on her list were two items: a committed relationship and a romantic relationship. As a way to enter into the conversation I asked her why those were 2 separate items. Wasn't it possible to have a committed and a romantic relationship as one?
Flying Without a Net
When I decided to sell my business management company and teach the Financial Stress Reductionâ Workshop full-time, it was really scary. I didn’t know if I would be able to sell enough workshops, on an on-going basis, to make a living. With the bookkeeping service, my clients paid me a fee every month. This created a regular income stream. With the workshop business, however, a customer paid once for the workshop and then was gone. I had to generate new customers every eight weeks. I didn’t know if I could do that. I was terrified.
Public Relations as the Heartbeat of Your Organization
Nancy Marshall explains how a public relations program shows the media and the public that your organization is live, well, and thriving. It is important to engage in public relations on an ongoing basis, not to just count on one 'hit' to successfully connect with the public.

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