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The Importance of Job Descriptions
The EEOC recently published its Best Practices to assist employers in avoiding violations of Title VII of the Civil Rights Act of 1964 and the Americans with Disabilities Act as it relates to employees with caregiving responsibilities (read more about avoiding caregiver discrimination claims at instanthrsolutions.com). One of the recommendations is that employers develop "specific, job-related qualification standards" to ensure that hiring decisions are based on an applicant's qualifications, rather than on his or her personal caregiving responsibilities. The same holds true for any other protected category under federal equal employment opportunity laws, including race, color, national origin, religion, gender, disability, or age.

Government Could Use Some Sales Training
Government officials need to spend some time in the profession of sales and learn basic Sales 101 skills when it comes to satisfying the customer. Here are 5 sales lessons the government would benefit from in this difficult time.

Other qualification standards Related Articles

Recruitment Standards You Must Have To Build Your Business
Recruitment standards are a critical component of assembling a strong management team to fit your company's needs. Maintaining recruitment standards ensures you are getting qualified people, who fit well into the mechanics of your business. Why is this important and anyway, what can you do about it? Read on...
SEM Industry Standards Nonsense or Necessary
Does the search engine marketing industry need standards? Should there be an industry body to oversee these standards? Kalena Jordan of Search Engine College presents both sides of the debate.

Redefinition of Leadership
Ever wonder what strategies work to have successful leadership within an organization? As times continue to change, so do the tried and true standards. Business standards are evolving to keep up with the influx of the new standards of life in the 21st century. This article will help your organization stay ahead of the learning curve and not be left behind.

HAVE HIGH STANDARDS FOR YOURSELF
Standards are the behaviors you hold yourself to (as opposed to boundaries which are the behaviors you hold others to. Standards aren't what you think you "should" do or what you think other people want or expect you to do. Rather, standards are behaviors that you commit to because they will help you be your best.
The Importance of Job Descriptions
The EEOC recently published its Best Practices to assist employers in avoiding violations of Title VII of the Civil Rights Act of 1964 and the Americans with Disabilities Act as it relates to employees with caregiving responsibilities (read more about avoiding caregiver discrimination claims at instanthrsolutions.com). One of the recommendations is that employers develop "specific, job-related qualification standards" to ensure that hiring decisions are based on an applicant's qualifications, rather than on his or her personal caregiving responsibilities. The same holds true for any other protected category under federal equal employment opportunity laws, including race, color, national origin, religion, gender, disability, or age.

Employee Testing and Assessments
According to the US Department of Labor all assessment tools used to make employment decisions are subject to professional and legal standards. For example, both the evaluation of a resume and the use of a highly standardized achievement test must comply with applicable laws. Assessment tools used solely for career exploration or counseling are usually not held to the same legal standards.
Create a ‘No Excuses’ Sales Environment
What is your company’s sales culture or environment? Can that question be answered quickly and articulated consistently across your organization? The foundation for creating a clearly defined sales environment begins with the leadership - how they set sales standards and then demonstrate, communicate and inspect accountability to those standards. What sales standards do you set and communicate? Are they extraordinary? If we followed you around for 30 days, what would we observe about your actions and interactions with your team?
Team Working Standards - Who Is Involved In Design?
Agreeing the standards by which your team will work is an invaluable piece of work to do. Your people need to know what's in and what's not, so clarifying this early is remarkably important. But who decides these important standards best...
Keeping your Non-profit Ethical
One would expect a non-profit organization to maintain higher ethical standards than any of the for-profit business organizations. However, the unfortunate fact is that ethical standards of non-profit organizations in general are on the decline, and not much better than those of the for-profit enterprises. A recent report by the Ethics Resource Center says that the decline in ethical standards of the employees at non-profits is at its lowest level in the last 10 years.
So do we really have control over customer service?
Gary discusses standards set by management and staff within a company. How they might currently be set, how they could be set, what types of measures, control or standards are important or might be important in a company.
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