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TQM as a long term strategy
This articles discusses TQM as a long term strategy
Don't Select the Route before You Know the Destination
Goal-setting is a critically important skill that's necessary for success. However, it's not the most important one.

Other quality systems Related Articles

The Entrepreneur As Systems Thinker: Getting Down to Basics
In my last article, I discussed the unique quality that makes world class entrepreneurs different than simply owners of businesses. I said that true entrepreneurs are Systems Thinkers. I then went on to define that peculiar quality of systems thinking that true entrepreneurs are blessed with. (If you have not read that article, please do so. It will provide you with a platform of understanding to better relate to this article: Getting Down to Basics of Systems Thinking.)
The Non-Price of Quality
In his book quality is free, Philip B. Crosby tried to emphasize that adopting quality education systems (QES) is a tremendous cost saving if we compare the price of quality (POQ) with the big saving organizations can have by doing things right the first time. It seems that some organizations took the book title literally and therefore wanted to cash in on the benefits of quality without investing first.

Inspiring Innovation & Creativity through Business Systems
Ok, I admit: "I am a big fan of systems, Its all about Systems". It could just be the Mechanical Engineer and Business Analyst coming out in me, but it goes much deeper than that. It is definitely grounded in my recent experiences with systems. We are surrounded by systems, and our lives revolve around them and rely on them working infallibly. The cars (or motorbikes) we drive, the computers we use and the human bodies we live in, are all brilliantly refined and intricate systems that we use everyday. We expect them to work predictably and consistently every time we use them.

Network Marketing Is A Business Of Systems Not A Love Story
At the mere mention of a system, our eyes glaze over and we start to bang our heads against the wall screaming “I hate systems”. But without systems our lives would be in chaos. No “red lights” think of the intersection crashes; no systems for your network marketing business has failure written all over it.

The Systems View
Systems are all around us. We can view most common occurrences with a "systems" perspective. Here is a cute story to illustrate how systems operate.

What (good) franchisees want
With 850 business format franchise systems in Australia and high levels of employment, the “war for talent” is intensifying among franchisors for quality franchisees. Good, “proven” franchisees are now in a position to choose between franchise systems. Rod Young reveals what successful franchisees expect from a franchisor.

Quality is Not an Action, It is A Habit
Small Business Owners, have you ever faced this situation? You develop or improve your systems for product or service delivery. Along with your new systems you establish quality standards and measures, and then you train your employees to make sure that everyone knows how to do what they need to do to get the job done to meet the new standards. You feel good about what you have put in place and so you go about looking at other areas to grow or improve only to find out later that the employees go right back to the old way of doing things as soon as they can. How frustrating is that?
Key Ways to Convey Quality
Let’s say that what differentiates your product or service from the competition’s is quality. It may seem like advertising “quality” would be a breeze, right? Unfortunately, it’s not. Customers hear the word “quality” all the time –often from companies selling low-quality products. In this sense, quality is like trust. If a salesperson resorts to “You can trust me,” it’s often an indicator to beware. Accordingly, if a company is too direct in how it advertises “quality,” customers may ignore the claim or be suspicious of it. So how can you prove that your product or service is the real deal? Following are some often-overlooked ways to convey quality.

Systems, Flexibility, and Spontaneity
Women entrepreneurs often under estimate the power of having systems. There is often the misconception that systems are complicated and time-consuming. This article gives some simple tips for creating systems and why they are useful.
Stop Reinventing the Wheel: Create Systems to Save Time and Money
Most of us run our lives on a handful of systems. Between our smart phones, calendars, and our e-mail inboxes, we have organized ourselves and our time. And if you ever doubt the importance of these systems, recall your panic the last time you couldn’t access your email or your hard drive crashed. Yet as important as these systems are, most of us don’t take advantage of what systems can do to improve our businesses and simplify our lives. Systems are simply ways of automating or structuring processes so that they can occur systematically without so much thought or attention-and by more than just one person, so that the business can continue to run if the owner takes a vacation.

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