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questioning skills Tagged Articles



Asking The Right Sort of Questions
To create great conversations, we need to engage fully with those we want to talk with. There are tactics that anyone can use to draw out the information that is so valuable, as well as showing an interest in the individual on the other side. It's not that difficult...
Managing Others Effectively - By Asking More
Engaging employees is a critical tactic for most managers. By being in close business relationships, there is much more opportunity for collaborative success...
Key Management Development Secrets - The Importance of Listening and Questioning Skills
With communication being the most important of the competencies for anyone in a management role, the tools we need to use are pretty obvious. What we tell people and what they tell us, simple as that. Or is it?
Key Management Insights - Asking The Right Questions
Listening and asking questions are the tools we use to build relationships with our people. The challenge is to ask the questions that bear the most fruit...
Ten Things You Can Do To Quickly and Deeply Understand People
To really understand and evaluate people quickly, skilfully and elegantly means using structured questions and collating the answers in a mental model that gives you a rich picture to examine and review. Understanding different types of questions and using specific listening techniques can help you dramatically improve your questioning and listening in performance appraisals, selling and recruitment interviews.
Sales Coaching - Are Sales Managers Any Good at This Function?
I've written extensively about sales coaching before. Yesterday, a fairly typical day, I coached 4 different sales experts and 2 clients on how to more effectively coach salespeople and sales managers. I have noticed that most sales managers believe that they're fairly good at coaching when, in reality, most of them are very ineffective at it. Why?
Death, Taxes and the Jackass
Death, Taxes and the Jackass: 3 Things You Can Always Count On
The Steps to Follow for Successful Conflict Resolution
The higher up the ladder of success that you climb the greater your problem solving and conflict management skills must become. Here is some very sound advice to follow in order to work towards more positive outcomes when faced with managing conflict. To learn more read on...
THE PSYCHOLOGY OF SELLING 2
Telemarketing 2
PSYCHOLOGY OF SELLING:
Ten keys to sales success in a down economy

Missed & Lost Sales Opportunities
Not enough new business coming? Sales drying up? Not making a satisfactory impact when in front of prospective clients?
What Happens When You Try to Hard To Sell?
If you are in an industry that has been impacted by the recession, and you are doing everything possible to continue to bring in revenue, then you are working twice as hard, twice as long and twice as smart. If not, you are probably failing right now. Twice as long is plenty obvious. Twice as smart means planning the strategies and tactics you'll use for each opportunity. But what about twice as hard? Is that working twice as hard today and tomorrow or is that working twice as hard with every prospect?
Want to increase sales? Think Halloween
Soon little goblins and witches will be knocking on doors; holding out their hands or bags; and asking "Trick or Treat?" So what makes them any different than you as a professional sales person?

A Consultative Approach
If a sales person pitches a prospect too early in the sales process and has not taken the time to fully appreciate that prospect’s requirements, they are likely to encounter much more resistance in comparison to a sales person who has first sought to identify and agree the prospect’s requirements prior to presenting their proposals. In the current competitive climate where the role of sales people is becoming even more demanding, organisations that adopt a consultative approach are more successful.

Sales Confidence - How To Ask Any Tough Question Anytime
What's the secret to asking tough questions and pushing back with confidence?

Develop an Efficient Sales Team
How do you determine if your sales team's efforts to develop a selling opportunity are a wise investment of their time or a waste of their time?

Other questioning skills Related Articles

Lesson #3: Question Convention
“The most important aspect of my personality, as far as determining my success goes, has been my questioning conventional wisdom, doubting the experts and questioning authority,” says Ellison. “While that can be very painful in relationships with your parents and teachers, it's enormously useful in life.”
Powerful Questions to Impact Change
Questioning is one of the most common leadership tools. But, what is your intend when asking a question? Do you want to find out the progress status on a certain project? Or do you want to engage and motivate a team member to accelerate in their performance? Or is it both? Now ask yourself: How successful is your questioning in which situation?

Are you asking questions that make your customers & prospects THINK?
Questioning or probing as it is also known, is most of the most important skills you can learn when dealing with customers and one of the most powerful. The ability to ask questions that uncover important information about a customer’s needs, current supply and willingness to change is a strong characteristic of a ‘consultative’ sales approach.

Open, Leading and Closed Questions
In a selling environment where most good sales people appreciate the importance of discovering a prospect’s requirements, it is easy to take questioning skills for granted. Yet, questions that are crafted with strategic intent can uncover a myriad of secrets stored in the prospect’s mind.

Coaching for growth
Coaching normally refers to the various forms of guiding, questioning, and mentoring, and is not to be confused with the more directional forms of , training and showing the correct path an individual or a group of individuals can take to achieve their goals and develop the specific skills to perform well.
Build your network faster with smarter questions
Networking can be a waste of time or it can be very profitable. What determines the difference? You - and how you approach the science of networking. To build a more profitable network you need to understand and master the power of questioning. Networking without good questioning is doomed to failure.

Why Employees' Leisure Interests are Good for Business
We all possess unique skills and talents, many of which come to the fore only when pursuing passionately-enjoyed leisure interests. Yet most businesses still only focus on the skills and abilities stated on job specifications. Skills audits rarely ask “what skills and abilities do you enjoy using in your personal life?” Passion promotes potential. To ignore skills used in passionate leisure interests is a major loss to the workplace.
Where is your inner six year old when you need them?
One of the biggest issues for sales people is knowing the right questions to ask customers. In our experience many people complain of not knowing how to structure questions, or knowing what type to ask and when to ask them. In fact, we have found that many people are often caught wanting in the questioning department and suffer from what we call ‘amnesia questionitis’. Why is this so? Why are so many people paralysed when it comes to the vital skill of questioning? If you have been around any children aged from 3-6 years old you will know that they do not suffer from ‘amnesia questionitis’. In fact they never stop asking questions. It has been shown that asking questions and seeking answers comes naturally to all of us and as children we excel in this area. They also excel at listening too.

Soft Skills Training
It is often argued that the education of hard skills is becoming more prevalent in schools and, as such, graduates are coming out more skilled than ever. Hard skills relate to abilities that are testable, such as typing or mathematical skills. Unfortunately, soft skills are often neglected and today’s grads find themselves incredibly skilled but unable to practically implement what they’ve learned. Soft skills relate to teamwork and interpersonal skills.
Get Your Veteran Salespeople to Take Baby Steps
We expect newer salespeople to struggle with questioning and listening skills when they're selling. We don't expect our veterans to have the same issues, but the data shows that these skills don't necessarily improve with experience.
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