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The Demise of and Hope for American Capital
What is the root cause of the financial crisis? It's not money. Money is a symptom, not a cause. The cause is deeper, more pervasive and more troublesome. Thinking that "capital injection" is the solution is like pouring gasoline on fire, hoping to extinguish it. Think again.
The Psychology of Influence or Opening the Customer’s Mind
How do you change the mind of someone who is convinced they are right when they are wrong? How do you keep a customer from not going forward when they object? Handling objections is a master skill of peak performing sales people.

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