Like this article? PLEASE +1 it! Evan Signature
Evan Carmichael Top Header about About Home Profiles articles Tools forums inspirational quotes About facebook Twitter YouTube Blog

robert shaw Tagged Articles



Are Customer Satisfaction Surveys a Waste of Money
Customer satisfaction surveys are definitely in! Regardless of where you go or what you buy, the chances are that you will be asked to fill in a form to indicate your level of satisfaction with the product or service. Hotels, restaurants, fast food outlets, car rental companies and motor dealerships are all on the bandwagon. And we customers should be pleased that our suppliers are taking such a laudable interest in our welfare. With all this focus on customers, one would expect to observe a huge outbreak of brilliant customer service and awesome products in the marketplace. Sadly, this isn’t the case. My Mercedes dealership is still the same ineffectual, unreliable, unresponsive clod he was three years ago. All the surveys and irritating telephone calls have not made one iota of difference. So what is the problem?

Other robert shaw Related Articles

Communications Tips
"The Greatest problem in communication is the illusion that it has been accomplished." George Bernard Shaw The great quote by George Bernard Shaw confirms what I have experienced in my 35 plus year career. And in my past 23 years in my own business, I cannot think of a single instance where "communication" was not listed as a problem, challenge, frustration, irritant, etc. in the focus groups, discussion groups and other strategic planning endeavors I have conducted. Communication is a challenge. And it is an opportunity for very positive impressions if one works at doing it effectively.
Gordon Moore and Robert Noyce Quotes
Gordon Moore and Robert Noyce Quotes
Robert Kiyosaki Quotes
Robert Kiyosaki Quotes
Robert Johnson Quotes
Robert Johnson Quotes
GFC – Time to cut costs and jobs or time to invest in your business?
The studies show that the companies that recover quickest from a recession are those that didn’t lay everybody off when the going got tough but that invested in their customer relationships and in growing their market share. (Source: Study by Bain & Company – Article by Robert B. Miller, Founder Miller Heiman. Read the whole article at the Miller Heiman website). Robert says “A slow market is the time to consider doubling down on sales resources
Sell More Stuff - It's Important!
In my last article, I referred to an excellent booklet called “Selling in a Down Economy” by Robert Miller of Miller Heiman, as US Sales performance consultancy with a strong pedigree. If you missed it, the article can be found on my website. This time, I’d like to dig deeper into the sales activity I touched on and that Robert discussed in his article and I’ll give some specific guidance on things you should be doing.

10 Lessons from the Sales Candidate Who Smelled Like He Peed on Himself
It was quite the claim. I remember telling my client that the next candidate we were to interview was the best sounding candidate I had ever spoken with on the phone. Robert, the sales manager, went to the lobby to get the candidate and returned, an ashen look on his face. Ray, the candidate, followed Robert into the conference room and suddenly, I had the same ashen look on my face. It seemed that the best candidate I had ever spoken with by phone was, well, a bum!
Assumptions Are Conversation Killers
Assumptions can really derail a conversation. Don't make assumptions about the other person when you are in conversation. If you find you are making assumptions, test them out. Ask, "Why do you thing that is so?" Remember, in many cases you really don't know what the other person is thinking or feeling. To quote Bernard Shaw, "You think you do; but you don't."
The Top 5 Things I Learned From Robert Kiyosaki
The book ‘Rich Dad, Poor Dad’ by Robert Kiyosaki and Sharon Lechter was a revolutionary read and inspired me to move past fears that have stopped me from doing more with my life financially. Reading the book a second time, I really focused on the opposite of all I knew – and those were the ideas of his rich dad. This article covers the top 5 things that I have either gained a greater understanding of or learned more about from Robert Kiyosaki.
If you work for Money, You will settle for less
If you have happened to read the book Rich Dad Poor Dad by Robert Kiyosaki, you will know that the philosophy of his Rich Das was completely opposite to that of his Poor Dad. During one of his recently concluded seminars, Robert Kiyosaki narrated an eye-opening story on how his Rich Dad taught him a valuable lesson in life.

Featured Article

Bottom Footer



Newsletter

Get advice & tips from famous business
owners, new articles by entrepreneur
experts, my latest website updates, &
special sneak peaks at what's to come!
Name:
Email:
Popular Articles

How To Be Happy at Work? Acknowledge Yourself

International Employment Background Checks

The Death of the Sales Magazine
Suggestions

Email us your ideas on how to make our
website more valuable! Thank you Sharon
from Toronto Salsa Lessons / Classes for
your suggestions to make the newsletter
look like the website and profile younger
entrepreneurs like Jennifer Lopez.