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Increase Productivity Through Business Process Management
Business Process Management (BPM) consists of powerful tools to generate dramatic work process improvement. It helps organizations cope with the detrimental after-effects of staff cuts during the recession.
The Importance of Problem Solving
Businesses must develop practical applications to effectively deal with product and process problems. 8D Problem Solving is proven and powerful approach to reducing recurring customer complaints, waste, scrap, rework and the associated costs.
How should CEOs select business metrics?
Metrics or measurements used for reviewing and planning various aspects of business have a lot of bearing on the results because what is measured and inspected is considered important by people. Metrics can be classified as historical or forward looking. Bias for historical data and analysis needs to be overcome. Customers, employees, and cash flows can provide vital clues to CEOs aiming to establish more forward looking signals and metrics. One can derive actionable points from even historical metrics if root-cause analysis for coming up with pro-active actions is done. Will all this take CEO's attention away from vision, innovation, and inspiring people? No. The above methods provide a springboard for day to day innovation and path breaking ideas. They also support realizing the vision.

Other root cause analysis Related Articles

Certified Lender Programs
The Certified Lenders Program (CLP) is designed to provide expeditious service on loan applications received from lenders who have a successful SBA lending track record and a thorough understanding of SBA policies and procedures. CLP lenders are expected to perform a complete analysis of the application and, in return, SBA promises a fast loan decision. SBA reviews the lender's credit analysis rather than conducts a second analysis. SBA still makes the final credit and eligibility decision but, by completing a credit review instead of an independently conducting analysis, SBA strives for 3-day (working days) turn around in arriving at its decision.
Performance Appraisals: Critical Conversations
No one likes performance appraisals. Managers hate giving them. Employees hate receiving them and HR professionals hate policing the process. As one manager explained to me, doing a performance appraisal is similar to getting a root canal: both are painful; neither will kill you; but with a root canal, the trauma is over the next day. And yet, we continue to insist on doing appraisals hoping for different results.
The Best of Times...The Worst of Times? Part 2
Do you get the impression that everyone is missing the point to our current economic climate (I prefer “climate” to “crisis”). All common sense solutions first identify the “root cause” of the problem. There are plenty of examples in our daily lives. Want to avoid a hangover?...DON’T drink, care to avoid lung cancer?...DON’T smoke, indigestion?...avoid spicy foods. When you go to the doctor seeking help with your cholesterol or blood pressure the doctor will prescribe medicine and a regimen of diet and exercise that will work towards solving the root cause of the problem. Why haven’t we taken the same approach to solving the root cause of our current “climate”?

SWOT as a Public Relations Planning Tool
Used properly SWOT analysis is a remarkably simple and powerful PR planning tool. Here are a few thoughts on using the technique in the analysis of strengths, weaknesses, opportunities and threats when developing a PR campaign. Here are ten things you should do and ten things you should not do.
How should CEOs select business metrics?
Metrics or measurements used for reviewing and planning various aspects of business have a lot of bearing on the results because what is measured and inspected is considered important by people. Metrics can be classified as historical or forward looking. Bias for historical data and analysis needs to be overcome. Customers, employees, and cash flows can provide vital clues to CEOs aiming to establish more forward looking signals and metrics. One can derive actionable points from even historical metrics if root-cause analysis for coming up with pro-active actions is done. Will all this take CEO's attention away from vision, innovation, and inspiring people? No. The above methods provide a springboard for day to day innovation and path breaking ideas. They also support realizing the vision.
Market Analysis Template
When looking into a new business proposition or else brainstorming for your current market a market analysis template can be used rather effectively. What this does is break down your market segment into clearly defining traits that your market has to help you figure out how to better serve you customers. There are more than a few market analysis templates floating around for free, a simple web search will net you more than you would ever use. However, an understanding of the components that make up a market analysis template and making sure you have everything you need in place can be very helpful. I just so happen to have a few ideas on that.
The French Open and Customer Service Training
Did you know that the word discussion comes from the Latin root “dis,” which means “apart,” and “quatere,” which means “to shake,” so the word discussion literally means: “to shake apart.” This, of course, is what we do to each other when we are having heated discussions! The word dialog, on the other hand, comes from the Greek root “dia,” which means “across,” and “legein,” which means to “speak” – literally “to speak across” (i.e. – to engage someone in a conversation by reaching across to them).

Use Creativity when Generating a SWOT
A part of the Strategic Process is a SWOT analysis ( It stands for Strengths, Weaknesses, Opportunities, and Threats). Many groups do a perfunctory job of this analysis, and this is a big mistake. This article shines a light on some best practices in doing a SWOT.
The Infinite Loop to Nowhere
We've all experienced it in business. The analysis of every detail, every potential outcome. We search and search for facts, figures, consenting opinions, a quorum vote - we want to be sure. We let analysis get in the way of success. Especially as our world accelerates around us. All that analysis puts us farther and farther behind.
Ilusions in Regression Analysis
Soyer and Hogarth’s article, “The Illusion of Predictability,” shows that diagnostic statistics that are commonly provided with regression analysis lead to confusion, reduced accuracy, and overconfidence. Even highly competent researchers are subject to these problems. This overview examines the Soyer-Hogarth findings in light of prior research on illusions associated with regression analysis. It also summarizes solutions that have been proposed over the past century. These solutions would enhance the value of regression analysis.

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