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rudy giuliani Tagged Articles
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Feeling Out Of Your League
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| We’ve all felt it from time to time – the anticipation of getting an autograph from a childhood hero, the nervous energy before making a sales call with the major industry player, the one-of-a-kind rush and paralysis that comes from feeling just a bit out of your league. |
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Practice Preparedness: Service Recovery
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| This article shares a tale on how one leader prepared for service recovery. Additionally, a group exercise is provided to challenge a department to discuss and provide service recovery for your customers. |
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Love and leadership the love that dare not speak its name
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| It’s commonly said of leadership, ‘They don’t need to like you. They do need to respect you.’ But, what about the other way around? Do leaders need to like the people they lead? One school of thought goes further and says if you don’t love the people you lead, you’ll never be a great leader. In this short article, leadership author Phil Dourado explains
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Other rudy giuliani Related Articles
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Make a Difference - Sweat the Small Stuff First
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| In 'Leadership', Rudy Giuliani makes a very important point about how vital it is to make a visible difference, however simple and even ineffective that might seem. Yet how much can we do to affect positively the businesses or organisations we lead and manage ourselves. |
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Purpose & Values are Verbs!
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| Forget "touchy-feeley" Using your core sense of purpose and values as an active tool set is as tangible as a financial statement or any spread sheet you could build. See how in simple terms from this article by Rudy Miick, FCSI, CMC |
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