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Customer Service for the Independent Retailer
Good customer service is the difference between a flourishing store with happy customers and one that is empty and forgotten. Here is a summary of what it means to go up against the big box guys and how you can still compete with them by using the age old advice, as well as a few new tips perhaps you didn't know.

Other sales clerks Related Articles

If the Shoe Fits - The Soul of Customer Service
My Aunt Virginia worked selling shoes in a downtown department store. I remember listening to adult conversation, while I played. She talked about other clerks not caring for anything other than the sale and the resulting commission. Aunt Virginia's main concern was always the fit.
Are you out of "touch"?
Touch screen computers may seem like a novelty, but tests have shown that clerks like to use them better and they contribute to faster transaction times and better customer service.
Sales Training for Entry Level Sales Representatives
Sales training for entry level sales representatives will refine the basic sales techniques of your entry level sales staff and advance their sales skills with the growing interest of the company. Sales training for sales reps can get your sales team on the same page and focused to obtain the strategic sales goals of the company.

Why hire a Sales Coach when I already have a Sales Manager?
Most companies already have a sales manager or person in charge of sales in some capacity, so why hire a sales coach? Many sales mangers are not trained in the subtleties of effective sales coaching nor have they developed the necessary skills and tools to be effective sales leaders. The most common way to hire a sales manager is to simply promote your best sales person. This logic suggests this person is the most qualified to lead the sales team based on their past sales achievements. This type of ‘promotion by necessity’ is common, but not commonly successful. In the process you may even lose your top sales performer when their leadership abilities fail to match their sales ability.
The Top 5 Clerical Work From Home Jobs
Engaging in clerical work from home can be beneficial especially in these crucial times of the world economy. Clerical works are more often associated with the lowest administrative support positions. Nevertheless, the clerks perform valuable work-the basic office help in a given department of the company-in all sectors of our economy.
Smiling at Strangers
Smiling at Strangers - I can't tell you how many countless times I've found myself grocery shopping or in the mall feeling like a grouch not wanting to talk with anyone at all. I'd tell myself, "it's too big of a hassle to 'be nice' and friendly, or I didn't have the TIME or energy. Fiddlesticks. After years of this unfulfilling practice, I decided this wasn't a true reflection of who I really am. I consider myself a loving human being, and I genuinely care about people. This old behavior was a poor reflection of me, AND it didn't make me feel good. So, I created a new practice when roaming with strangers, clerks and salespeople on my shopping excursions and errands.

Achieving Corporate Sales Targets
Read our 8-page Sales Planning Guide to learn how to: Prepare for the Sales Planning Process Engage & Align with Marketing Understand your Customers & Markets Benchmark and Improve Sales Talent Examine Previous Sales Performance Forecast Future Sales Results Motivate your Sales Team Develop a Sales Support Function Monitor & Measure Sales Results
Is Your Sales Training Missing These Ingredients?
The last time you went on sales training, were you engaged in the decision? How long was the sale training and/or was the sales training ongoing or was it just the flavor of the month? When or what day(s) of the week was the sales training delivered - during pay time or no pay time? Did the sales training take your personal sales needs and learning methods into consideration? Were you able to apply the sales training methods in the real world? Were you encouraged to return for further sales training or to meet with your sales coach and discuss your experience? Was the sales training based on sales management objectives?

Complete Sales Reference Manual Now Available
This book includes contributions from 89 sales experts, covering every possible topic, including sales, sales management, sales 2.0, sales process, sales strategy, sales tactics, sales motivation, sales presentations, and sales psychology. It's more like a reference manual!
The Power is in the Question
Does sales management seem to be lost in the wilderness at your company? Was your sales manager your top rated sales person that you promoted based on sales performance? Did your sales manager ever receive any formal sales management training? Do you think your sales force needs to be more aggressive? Are you following best practice principles?

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