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satisfaction score Tagged Articles



Get Clear On What You Want
Since you attract what you put your focus on, the more clearly you can envision what you want, the more focused your energy can be. This article takes you through an activity to gain clarity on what you want.

Renovation is a State of Mind
In the hotel industry, too often millions of dollars are invested in a physical renovation without any thought to "renovating" what truly has an impact on the guest experience - the people who interact with guests on a day-to-day basis. Rob Rush makes the compelling argument that when times are good and the money is flowing into renovations of the physical plant and capital improvements, one need pay equal attention to "renovating" the guest service delivery.
Loyalty Building Strategies for Managers
High turnover is an expensive problem for organizations. This article provides three simple ways managers and supervisors can improve retention on their teams.

Other satisfaction score Related Articles

The "Customer Experience" versus "Customer Satisfaction"
Customer Satisfaction was the mantra of the 90's. You had to insure your customer was completely satisfied to guarantee repeat business. Compensation was tied to it, additional franchises, factory bonuses, and incentives. The world revolved around "Customer Satisfaction". Eventually the process mutated into a web of deceit, manipulation and fraud. Customers were coerced into returning their surveys with only a completely satisfied score. There were bribes of free products or services if you personally brought the survey in. But these surveys only measured prospects who bought, not the majority of your prospects who DID NOT. I believe you can learn more from this silent majority.
Credit Card Debt Settlement - It may be worth sacrificing your credit score
We are taught through bank advertising and social pressure that a poor credit score suggests not only the loss of untold dollars due to higher interest rates on loans, but amazingly, that a high credit score makes you a “good” person and a low credit score makes you a “bad” person. Your credit score is a product, just like everything else advertised to you. It is not connected to your identity. And it won't cost you nearly as much money as you're made to think it will.
I Want To Improve Your Credit Score, But You Won't Let Me Help!
Credit score ignorance is just as bad as accumulating too much debt or not paying your credit cards on time. If you don't understand how your credit report score is calculated then you can't improve your credit score. read this brief primer and learn -- How do they calculate your credit score and who are "They"?
Business funding sources for today's business owner...
Yes and no. Yes if you have a strong personal credit score. No if you are typically under a personal fico score of 720. The banking industry has significantly tightened the credit requirements recently in the last 12 months. If you do maintain a strong credit score then you are in luck.

CREDIT SCORES: WHAT AFFECTS IT AND HOW IT AFFECTS YOU
Credit scores are fickle and hard to predict. Credit scores are determined by analyzing credit records and are supposed to show a person’s creditworthiness. Since the score uses so many different factors, it is impossible to know for sure how much an action will raise or lower your score. Different actions will impact your score in different ways, and those ways can change based on your current score.

Fico Score - What is it and How Does it Affect Me?
Your Fico Score, a.k.a. Credit Score, is important and there are many simple ways to improve it. We'll cover those in a minute but first, what is a good credit score? Do you know what your credit score is? Why does the finance company look at your personal credit but they tell you the financing will be in the business name? These are some common questions that business owners ask when it comes to understanding their Fico Scores.
Credit Alliance Group Explains FICO & Debt to Income Ratio Info
In the United States, a credit score is a number based on a statistical analysis of a person's credit files that represents the creditworthiness of that person, which is the likelihood that the person will pay their bills. A credit score is primarily based on credit report information, typically from one of the three major credit bureaus: Experian, Trans Union, and Equifax. Debt to Income Ration is another factor when it comes to your credit score.
Your Fico Score Is An Important Piece of Information That You Should Always Know About Yourself
Your Fico Score, a.k.a. Credit Score, is important and there are many simple ways to improve it. We'll cover those in a minute but first, what is a good credit score?
How a Good Feedback System Can Help a Hotel Assess Customer Satisfaction and Encourage Performance
Guesswork and hunches will not help in understanding customer satisfaction levels. You need proof and valid data to consistently and regularly measure and monitor customer satisfaction. You need a customer satisfaction system which helps you study customer satisfaction levels and help plan changes and re-alignments to provide best experience and service in the competitive market.
Satisfaction and Success
A recent consumer survey of satisfaction levels with respect to a variety of industries revealed that the airlines score consistently at the lowest levels of customer satisfaction. If you fly regularly, this will not shock you. I realize that with increasing regulations and skyrocketing fuel costs, the airlines are facing unprecedented challenges; however, it is important to note, with the same regulations and fuel prices, that one airline consistently scored good marks in consumer satisfaction.

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