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The True Value of Much More Than Only Satisfied Employees
Many organizations strive to have satisfied employees - they even create surveys to ensure that their people are feeling OK at work. Today, in the business environments we now have around us, that's simply not good enough...

Other satisfied employees Related Articles

Seven Ways to Leverage Your Happy Customers
A satisfied customer, they say, is a company's best advertisement. But advertising only works if people see it. So, how can you make sure you take advantage of your satisfied customers and leverage them to grow your business?

Passing the Leadership Torch
A corporate mentoring program is an effective part of succession planning: when employees feel good about what they are doing, when they are productive and satisfied with their positions they are in a better position to grow. As staff members are able to grow, they are able to take on more advanced roles, grow into upper level positions and continue passing the leadership torch.
Guide to Quality Performance Reviews
Recently, Randstad's 2002 Employee Review showed that 92% of employees with regular performance reviews were satisfied with their manager or supervisor while only 72% of those with no regular reviews were satisfied. Repeatedly, we see supervisor effectiveness as one of the top reasons employees leave an organization. The cost of either an employee loss or just a loss in productivity from supervisor ineffectiveness could be very painful to the bottomline. So, if this statistic is true, do we really want 20% of our workforce to be dissatisfied with our managers simply because they do not have regular performance reviews? If not, then we need to provide managers with techniques and tools to make performance reviews less painful and more beneficial.

Retaining Employees – Protecting Your Most Important Asset
Developing and maintaining an employee retention program demonstrates that you value your employees and want them to succeed. They will be happier, look forward to coming to work, and want to remain with the organization. Satisfied employees are more committed and loyal, resulting in a productive work environment. This article provides helpful tips on how to retain your employees, your most important asset.
Sharing Responsibilities in Building Workplace Relationships
Over time, relationships between managers and employees have not always been at their best. The way forward for both sides to be satisfied in their work experience and results, is to park this history and move on. It's all about shared responsibility...
The True Value of Much More Than Only Satisfied Employees
Many organizations strive to have satisfied employees - they even create surveys to ensure that their people are feeling OK at work. Today, in the business environments we now have around us, that's simply not good enough...
Improving Annual Performance Reviews
Employees and managers alike complain about the annual performance review process being a tedious, biased, ineffective morale-buster. A 2007 study of 2,200 employees by Salary.com found that more than 60% of workers say reviews don't do anything to help their future performance. Nearly eight in ten companies conduct performance appraisals, and of those, 72% report being only somewhat satisfied, not very satisfied or extremely dissatisfied with the process, according to a 2006 SuccessFactors study of 1,000 HR professionals. So why have a performance appraisal system in place when everyone is so unhappy with them?

Adopt a People-Centric Approach to Improve Customer Satisfaction and Profitability
Satisfied employees are a critical contributor to customer satisfaction... prepare and support your employees to provide outstanding service and your customers will reward your efforts.

How to Motivate Employess - Without Breaking the Bank
They are age-old management questions: how to motivate employees for higher productivity and how to get them to produce over and beyond established goals without busting the budget. Fortunately, there are several solutions. We must remember that while employees need money to survive, they often are motivated by other elements in the workplace. As humans, we all have different motivators. In my consulting practice, I've found that - besides money - there are eight primary employee needs which, when satisfied, become motivators for higher productivity. When management can determine and then best satisfy its employees' needs, it will create a process that promotes productivity without going over budget. Following are the eight needs with some tips on how to best use them to motivate.

Customer Satisfaction is a Reflection of Employee Satisfaction
For most organizations, the goal of improving customer service levels is an article of faith. And so it should be, because there's an overwhelming body of research to show that building customer loyalty has a major impact on profitability. In fact, according to one study – based on 46,000 business-to-business surveys – a "totally satisfied" customer contributes 2.6 times as much revenue as a "somewhat satisfied" customer.
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