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Hit the Pause Button and Watch Your Business Grow
Most people believe that to be good in sales or customer service, you have got to be a good talker. You often hear people say, "You have the gift of gab; you should be in sales!" Nothing could be further from the truth. Many top sales people are defined as introverts on psychological tests-up to 75 per cent of them. They would much rather listen than talk in a sales situation. Poor salespeople dominate the "talking," but top salespeople dominate the "listening." Sales and customer service superstars practice the 70/30 rule. They talk and ask questions 30 percent of the time and then listen intently to their customers 70 percent of the time.

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Professional Work at Home Jobs: Its a New World!
Work at home jobs have gone beyond stuffing envelops and are now more sophisticated and professional. The internet now provides scads of work at home jobs that not only pay well but offer opportunities to grow.

Small Business Recession Survival Tips: Treat Your Business Like Your Most Important Client for Long Term Small Business Success
There are scads of recession survival tips for small businesses, however, among the most important is to treat your business as if it were your most valued client. This article explains why most small businesses fail to do this and offers practical how-to methods for altering this small business killing behavior for near- and long-term success.
Your Irresistible Offer - Proposals that convert prospects into buyers
As a customer, you’ve no doubt received scads of sales pitches from companies trying to sell you something; the vast majority of which you ignore, tune-out, or reject outright. When the tables are turned, and you are the one making the proposal, there are three key elements that will make your offer more compelling. These three components make-up what’s known as your Unique Selling Proposition or “USP”. When I speak at conferences and for sales and service teams, this is one of the simple tips I share for converting prospects into buyers. Whether you’re making your proposal in person, through a brochure, or on your website, you’ll have more impact by including these three elements…
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