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5 things NOT to say to yourself for successful persuasive speaking
Do you sometimes get in your own way when you deliver a presentation or speech? Are you your own 'worst' enemy? When negative self-talk takes over -- especially as we begin a serious effort to convince a co-worker, boss or potential client about the value of our idea, product or service -- the result can be a disaster. In this article, you'll learn how to dodge the five common ways our mind can trip us up with negative self-talk, so you can reach the outcome you're seeking.

A Serenity Prayer for the Sports Industry
The author discusses the responsibility of sports executives to see beyond the wins and losses and focus on the elements of the fan experience they CAN control in order to drive the best possible business outcomes.

A Goofy Christmas Mistake You CAN'T Make With Customers
Thou shall not BLEND IN WITH THE MASSES. Listen lady. I know you love your customers. However, giving them something at Christmas when they are swamped with a bunch of Christmas goodies - DOES NOT MAKE YOU STAND OUT.

8 Tips for Making a GREAT First Impression
Whether we like it or not, the reality is that people make a make a snap judgment about you in the first 30 seconds they meet you. Here are 8 simple tips to use and ensure your professional image works for you and not against you.

Networking: Ten Tips to Create New Relationships and Shine at any Event
Do you know the difference between schmoozing and networking? Here are some tips to assist you through holiday networking events. Learn which behaviors assist you in feeling confident and friendly and bloopers to avoid.

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Get Inside Your Head: How Knowing Your Brain Can Make You a Better Leader
Find out what David Rock’s SCARF model can teach you about threats and rewards that govern our behavior and gain some strategies for regulating your own emotions and managing others’ behavior. Understanding how your brain works can give you a definite edge as a leader.

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