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Lesson #3: Take Care Of Your Customers And They Will Take Care Of You
More than anything else, the Four Seasons chain of luxury hotels is known for exactly that – luxury. But, it isn’t luxury in the normal sense. “Our competitors interpreted luxury chiefly as dazzling architecture and décor, but how important is that to our customers?” Sharp asks. “They are mostly executives, often under pressure, fighting jet lag, stress and the clock. We decided to redefine luxury as service.”

Buyers Remorse Story With "Rolls Royce" Ending
My job is to provide you with the finest service and value that I can for the money you are investing in me. The question is not "Why is my price higher?" The REAL question is if you pay less then, "What are you willing to give up?"

TAN Conf 2007: Is Entrepreneurship Teachable?
Palo Alto –CA, October 16th, 2007, “Is entrepreneurship teachable?" Can we really teach Africans how to manage and run successful companies? This was the provocative question asked by one of TAN Conf 2007’s attendee; who was a former ambassador to the USA for Rwanda during the Clinton administration.

Other seasons hotel Related Articles

Head Hotelier in the Making: The Early Years of Isadore “Issy” Sharp
He was just 29 years old when he launched what has become the internationally successful Four Seasons luxury hotel chain. Today, Isadore “Issy” Sharp is recognized as one of Canada’s most successful businessmen, having been inducted into the Canadian Business Hall of Fame and made an Officer of the Order of Canada. Consistently ranked among the best hotels in the world, the Four Seasons earns annual revenues in excess of $200 million. That is no small achievement for a man who knew little stability as a boy, moving 15 times in his first 16 years.
Lesson #2: Success Comes From Pursuing A Single-Purpose Goal
Sharp says he is often asked what his overall vision for the Four Seasons was when he first began pondering the idea in the late 1950s. “What was my grand dream?” he asks. “Well I can say with a great deal of certainty and truth that there was no vision, there was no grand dream. The fact is I was just trying to do one small hotel deal. One deal – not a company.”

Lesson #5: Find Your Comparative Advantage and Step Beyond the Standard
It is one of the Four Seasons’ greatest ironies that despite its tremendous success as one of the world’s premier luxury hospitality companies, it actually owns very few hotels. One of the most important decisions Sharp made early on in the life of the Four Seasons was that he wanted to create a unique business model; he wanted his company to be principally occupied with management, instead of ownership of its hotels.

BET’s Bob Johnson adds to the African luxury hotel surge
In the past few years there’s been a bit of news coming out of new hotel projects taking place on the African continent. From the Hilton Hotels Group to the Rezidor Hotel Group it seems there’s a lot of interest in Africa as a luxury travel destination.

7 Easy Tips To Help You Purchase A Hotel Or Motel Franchise Business
If you're considering a new franchise business, consider that a hotel or motel franchise takes a much larger initial investment than most other franchises, but can have a huge payoff once it's up and running. Read on to find out more about the ins and outs of Hotel and Motel franchises.
Hotel Franchising
Hotel franchising is a big part of the franchise industry, becoming more and more popular. If you are thinking about starting a hotel franchise, you need to give it careful thought.

Eyes Wide Open
I'm sitting in my hotel room in Palo Alto after 20 hours of travel from Hampshire, England. Amy and I took our Q3 vacation in the English countryside at the Hampshire Four Seasons where we had a glorious week off of the grid. I find myself really wanting to be tired, but I am so far beyond tired that I'm wide awake well past midnight California time.
Autumn Tips For Small Business Owners
If you enjoy the changing seasons you should enjoy the changing business environment. If you look for growth in your small business think about how you created your garden and how your plants and trees flourished after your tended to them. Think of the seasons as a way to Spring clean, think of the slow times in your business as a time to put your office in order.
Chavana Spa forays into India with Four Points by Sheraton property Navi Mumbai
19th February 2010: Thailand-based Mandara Spa Asia Limited (MSAL) has forayed into the Indian market by launching its spa brand Chavana Spa through Four Points by Sheraton, Navi Mumbai. In October 2009, MSAL had launched the spa brand to cater to the mid-market and four-star hotel segment. The facility in Navi Mumbai marks the first establishment of an international spa brand in Asia. MSAL has entered into a franchise-management under a revenue sharing model agreement for the spa facility in the hotel. The hotel’s spa facility will offer Balinese therapies with traditional Balinese massages along with Indian head massages, Asian foot massages, purity facials and head and foot massages. The hotel has four treatment rooms and treatment costs range from Rs 1,400 to Rs 6,500.
Booking Business Travel Lodging Myth
Booking business travel lodging directly on a hotel company's website is not the best option. Save money by using a hotel search engine.
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