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Professional Firms feeling the sales pinch
Professional Services Firms are struggling when it comes to keeping and finding business. This on top of the fact that many have to come to grips with the fact they need to sell. The market has definitely changed. You cannot sit there aggressively waiting for the phone to ring anymore. In speaking with one partner from a well respected law firm, he vented his frustration at the lack of action being taken in his firm by partners and their teams in terms of driving the push to find new business in current and new accounts. He stated that some teams were just sitting around with no work to do and no one knows what to do about it.
What Not to Do on a Cold Call Email
Sometimes it is truly impossible to reach a prospect by telephone - and for some prospects email is their preferred form of communication. While nothing beats the direct interaction of a live phone call, sometimes instead of a cold call you simply have to send a cold prospecting email. If you do so, however, be careful. Don’t let this happen to you…

YOU CAN LEAD A HORSE TO WATER BUT YOU CANT MAKE HIM SELL OR CAN YOU
By Mike Schultz and John Doerr Recently, we presented to a group of firm leaders across a range of service areas on how to sell professional services. During the Q & A session, one leader of an engineering firm asked, “This is all great stuff, but how do you get them (my engineers) to sell? I mean, I have tried everything, but they still would rather do just about anything but sell.” Well, short of walking around with a large stick and a menacing attitude, we suggest you will inspire more of the professionals in your firm to sell by helping them get into the right frame of mind to become a rainmaker. It is not just a question of telling them to go out and sell; you need to take care of the following six areas to get the activity you want.

Other service areas Related Articles

Get Clear On What Your Business Needs Most
Directions: On a scale from 0-10, rate yourself in the following areas. Then begin focusing your attention on the most critical areas first.
Focus on Your Strengths, Delegate Your Weaknesses
Why waste your precious time working on tasks, which are definitely not your forte when you can delegate or invest your money on a product or service which will free up your time? You can then focus on the more important areas in your business and your life.

Who are the clients of microfinance? FAQ
The typical microfinance clients are low-income persons that do not have access to formal financial institutions. Microfinance clients are typically self-employed, often household-based entrepreneurs. In rural areas, they are usually small farmers and others who are engaged in small income-generating activities such as food processing and petty trade. In urban areas, microfinance activities are more diverse and include shopkeepers, service providers, artisans, street vendors, etc. Microfinance clients are poor and vulnerable non-poor who have a relatively stable source of income.
8 Ways to Exceed Your SEO Client's Expectations
The following tips are just a few of the things I do as examples of setting my service apart from the crowd. In general, the weakest areas in the Internet Marketing and Web Development business, are "Customer Communications" and "Customer Service.”

YOU CAN LEAD A HORSE TO WATER BUT YOU CANT MAKE HIM SELL OR CAN YOU
By Mike Schultz and John Doerr Recently, we presented to a group of firm leaders across a range of service areas on how to sell professional services. During the Q & A session, one leader of an engineering firm asked, “This is all great stuff, but how do you get them (my engineers) to sell? I mean, I have tried everything, but they still would rather do just about anything but sell.” Well, short of walking around with a large stick and a menacing attitude, we suggest you will inspire more of the professionals in your firm to sell by helping them get into the right frame of mind to become a rainmaker. It is not just a question of telling them to go out and sell; you need to take care of the following six areas to get the activity you want.

8 Tips for Successfully Handling Customer Complaints
Everyone has heard the adage, “The customer is always right.” And while there are times that this idea can really be put to the test, quality customer service is something that every business, no matter what industry, should aspire to possess. Addressing customer complaints is a key part of nailing down that sterling customer service image, and customer complaints can actually benefit your business, as it gives you a clear idea of what areas need improvement. Follow these tips to smoothly handle complaints professionally and with ease.

Drive Traffic To Your Website With Free Advertising!
The key to being successful online is having a strong product or service and getting that product or service seen. Driving traffic to your site therefore becomes one of the most crucial elements behind success or failure. The tips and techniques I use in my online marketing generate thousands of views to my website per month and in turn create more customers or leads for me to deal with. Below are the key areas I target with my free advertising;
Non Toxic Laundry Detergent – Why is Bio-degradable so Important for Your Family and Health?
Have you considered yourself a Goes Green family or do you still trust the old line of it doesn't really make any difference? There are so many areas to consider. The first might be for you; do these non toxic laundry detergent natural cleaning products really work that well or are they just over priced and over sold. What are some areas to consider?

Beginner's Mind
Beginner’s Mind is an amazing way to prepare yourself to learn. Being able to let go of any suppositions and simply be a sponge is a gift beyond explanation. But we must also be selective when it comes to Beginner’s Mind. We all have expertise in some areas. And those areas often overlap with areas of Beginner’s Mind.
The Significance of Customer Service
The quality of a business’ customer service to its customers is one of the most visible and significant aspects of organisational performance. Many organisations however find customer service to be one of the most challenging and neglected areas of management. Gary discusses in this article the significance that customer service has to the success of a business.
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