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service orientation Tagged Articles
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As If They Were You
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| "Treat everybody else as if they were you." These words gave me pause. I wonder what it would be like if we each did what this "unknown author" is advocating? |
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Other service orientation Related Articles
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2.2.1 Training provision, outputs and impacts: Contributory factors
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| There are a number of additional factors that have further compounded the pervasive concerns about lack of impact and re-orientation. In particular, there is considerable confusion about what exactly "training to overcome economic vulnerability" actually refers to and the availability of hard evidence on training provision, outputs and impacts continues to be 'lamentable' (CINTERFOR, 1998). |
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Human Resources — A Key To Competitive Advangtage
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| This article provides some keys to developing a work force which provides competitive advantage in the marketplace. These keys deal with recruiting, employee orientation, employee testing, compensation, team building, and motivation. |
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Get on the right track with executive onboarding
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| Most organizations offer some level of orientation for new leaders. But without a well-defined plan for integrating the new leader, the risk of poor performance and failure is high. Executive onboarding has grown out of traditional orientation to provide a more comprehensive and systematic plan for helping executives transition into their new role. Onboarding reinforces conventional orientation and training programs with highly focused one-to-one leadership coaching, targeted skills development, and timely objective feedback. The goal is twofold: first, ensure that new executives find their footing quickly and avoid costly missteps; second, help them build effective alliances with their direct reports to ensure continuity and cooperation in achieving organizational goals. |
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The Importance of an Effective Orientation
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| An orientation is merely an introduction of your company to the new employee and of this new person to your business; your clients, products and services, and the way you conduct business. Many new employees become frustrated and decide that accepting the job offer was a mistake because you, the new employer did not take the time to orient him or her to the new job. |
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Marketing is about Differentiation
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| Without a differentiated service, your service becomes a commodity because you become subject to the market, and vulnerable to someone else with a lower price. To command a higher price for your service and maintain superior profit margins, you must differentiate your service and provide more “perceived” value. |
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How to Ramp-Up New Salespeople in 90 Days
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| Can you build a 90 Day Orientation Program for New Salespeople? It must have the following components... |
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Fitting In: From “On Staff” to “In the Know”
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| An effective orientation process can help you get and keep staff during these tough hiring times. |
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Only 3% are Leaders – Are You a Leader?
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| Important traits of successful business leaders include goal orientation and time management skills. |
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Would you get A Tattoo of the General Motors’ Logo?
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| When was the last time you were really excited about the customer service you received? A recent survey showed that 44% of people rate the customer service they usually receive as dull and bland.
Most customer service experiences are, well ok, and we unusually come away somewhat satisfied from the experience. This is all well and good, but most of your competitors are already doing this. To stand out from the competition you need to demonstrate customer service on a dramatically different level: service that is anything but bland and dull! Think Disney, Harley Davidson, or Apple.
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HR Outsourcing Can Help Reduce Turnover and Ensure Long-Term, Productive Employees
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| Human Resources Outsourcing firms can provide the expertise and support to implement successful orientation and training programs to help reduce turnover and ensure long term, productive employees. |
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