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service practices Tagged Articles



The Psychology of Customer Service
The more you understand how your customers' minds work, the easier it will be to achieve your business goals.

Other service practices Related Articles

Best Practices
The best practices regarding promotional products are similar to advertising and marketing best practices generally

Don't Struggle for Years, Buy a Professional Practice and Jumpstart Your Growth
Professionals Can Profitably expand their practices by buying competitors practices. This article provides tips on how to do that successfully.

Commitment Based Management
As we move into this new century, we can look back and see that the very nature of work has changed dramatically in the last 50 years, yet our practices of management are essentially unchanged from WWII. What we have done is add technology to a set of practices that were intended to be effective in a time when mass factory production and agriculture made up 95% of the global economy. Unfortunately these same practices are still standard at business schools and big companies around the word.

The Five "Be's" of Customer Service
Get Customer Service right with these 5 simple practices.

The Power of NOW during Chaos and Transformation: A Personal Story of Peace under Fire.
The first lesson in my book The Power of Inner Choice is "The Power of the NOW." In cultivating "living in the present," you are invited to identify current "practices" in your life...a practice being something that you do on a regular basis. For example, working out, showering, driving, listening to spouse, walking the dog, doing the dishes, eating, sex...are all examples of practices -- to turn into NOW Practices. The idea being, as we consciously cultivate "being present" when it's EASY, during a task we already have mastered, we naturally become more present throughout our lives.

The Internet Marketing Secret That Stops Small Business Owners in Their Tracks
All of my clients are exceptional at the service they provide for their clients. However, many of them have a hard time filling their practices and finding clients. Almost without fail, they tell me that this is a marketing problem. It is a marketing problem, but not the type they think it is. The same problem is the Internet marketing secret that stops small service business owners in their tracks, every time.

Customer Service in the Nonprofit Community - How Does Your Organization Rate?
Having worked in the nonprofit community for most of my career, I have seen varying levels of good and bad customer service. I have always been a proponent of exemplary customer service and feel that it should be the number one priority for any nonprofit organization. Every nonprofit exists to meet the needs of specific customers through the delivery of services and programs. As such, shouldn't their customers be their top priority, as they are their most important stakeholders? This article asks questions related to your customer service practices, and items you should consider in relation to developing and implementing a quality customer service program.

How to Hire Customer Service Stars
What are some tips to ensure I’ll hire the best customer service people?” That was the question the golf course owner asked me when she was about to begin hiring for another season. I don’t profess to be an expert in running a golf course, but when I speak at conferences about customer service, I’ll occasionally also facilitate an exchange of best practices among industry leaders. Here’s a compilation of their top tips, which apply to any industry on how to hire customer service stars.

Seven Practices of Successful Teams in Sport and Business
There are a small number of key practices that we use when we play a team sport. However, those practices are often forgotten when we try to get the best from our employees. Successful business owners and managers apply these important practices day in and day out. Find out what these key practices are and start applying them today in your business.

How To Reduce Channel Conflict - Understanding Industry Best Practices
Implementing a best practices strategy is an excellent way for a company to examine and continuously improve itself. Nearly all companies today have some benchmarking or best practices initiatives in place. Looking "outside" the organization, companies get ideas through trade associations, outside consulting companies and general industry standards. But, importantly, the company can also look "internally" for best practices that can be leveraged across the organization.

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