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Before You Jump Ship: Four Responsibilities to Consider Before Starting Your Own Business
You've heard it before: starting a business can be one of the most difficult yet rewarding things you will ever do. Considering these four responsibilities before you start a company will help minimize the difficulty and enhance the rewards.

Other service requests Related Articles

Time to Stop Yourself Doing Everything in Your Business
You've been there and done it. You've got the tee-shirt and your experiences mean that you can cut so many corners. So you do. It's easier. You respond to all the requests, questions, challenges and mistakes of your people. By fixing them.
Dealing with Difficult Customers
Customers – Some times ya love ‘em. Some times ya have to kill em’. We’ve all dealt with difficult customers before. I’m not talking about just the complainer or the “problem child”. I’m talking about the one who keeps making unreasonable requests of you and your company or has unrealistic expectations about what you should do for them. And no matter what you do for them, they don’t seem to be happy about it. How do you deal with these difficult customers? I will discuss six tips for handling these customers and their unreasonable requests. They may not work all the time, but I know they will help you most of the time, and at least help you to keep your sanity while not harming your business.
The Importance of On Demand Customer Service
I am constantly amazed by the fact that some companies don’t bother to respond to website information requests…acknowledge voice mails…reply to emails, etc. It’s safe to say that being totally ignored represents the extreme end of the (bad) service spectrum and very few will argue that “indifference” is not a good customer service strategy. But what constitutes reasonable or excellent service in today’s marketplace? Are consumers more demanding today than in the past?
Marketing is about Differentiation
Without a differentiated service, your service becomes a commodity because you become subject to the market, and vulnerable to someone else with a lower price. To command a higher price for your service and maintain superior profit margins, you must differentiate your service and provide more “perceived” value.
How Did We Do? Perfect of course!
How did we do? We are constantly being bombarded with requests about how businesses are performing. But what are these surveys all about? Is this genuine customer service or just lip service? As customers, we know we make the business world go round- do the business folks get it?
Conversations for Effective Action
In your work, and in your life away from work, you participate in conversations. People speak, and people listen. And more is happening - promises are made, requests are made, invitations are issued, proposals for new projects are presented. Things happen in conversations. In fact, it is in conversations that people make things happen. Only four things can happen in a conversation. We call these Basic Linguistic Commitments. The four linguistic commitments for action are requests, promises, assertions and declarations, and they happen in conversation, and this is all that’s happening.

7-Sigma Selling
Selling a product or service is more than making presentations to prospects. It's making presentations to the RIGHT prospects at the right time. It's also about treating prospects right ON time. "Prompt response to needs and requests" is ranked by prospects only 2nd to pricing.
4 Steps in Getting a Big "Yes" to a Big Request
Asking big favors or requests of people can be intimidating and difficult. Here are the 4 steps in asking UnReasonable requests in most business and personal situations, and have the person want to help you in return.
Would you get A Tattoo of the General Motors’ Logo?
When was the last time you were really excited about the customer service you received? A recent survey showed that 44% of people rate the customer service they usually receive as dull and bland. Most customer service experiences are, well ok, and we unusually come away somewhat satisfied from the experience. This is all well and good, but most of your competitors are already doing this. To stand out from the competition you need to demonstrate customer service on a dramatically different level: service that is anything but bland and dull! Think Disney, Harley Davidson, or Apple.

Referrals: Get More Client by Asking "Disqualifying Questions"
What would happen if you ran an ad on Google and everyone clicked on it? Would you be thrilled that so many people wanted to know about your service? Or would be shocked at the size of the bill and your inability to handle so many requests for information so quickly? Maybe both. That’s why you need to ask “disqualifying questions” when you do any form of marketing. If you don’t, you’ll find that you have a lot of unqualified prospects and more people than you can handle. And you won’t be able to give the proper attention you need to the prospects who are truly interested in your service and qualified to buy.
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