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Where Will You Store The Rushing Waves of Content?
The growth of graphic content -- photo, video, presentations -- means storage will continue to be a thriving market for years to come. Understanding the needs may assist you in handling your content and providing services to others.

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Management Lessons from a Car Wash Guy
If you’re serious about strengthening customer loyalty, consider this management lesson I learned from an odd source - a car wash attendant. It’s an easy customer service concept that may change the course of your business.

“The State of Customer Service or Disservice in The U.S. – Awesome, Adequate or Abysmal? “
Many companies are touting world class, first class, and/or high quality customer service today. However, as a strategic thinking business coach, I wonder about the true state of customer service in the U.S. What is the real level of customer service being delivered – is it Awesome, Adequate or Abysmal? So, what is the “state of customer service” in the U.S.? I found a source of information to help answer that question in survey results released by Accenture, the giant consulting firm. Some highlights from the Fall, 2006 results include:

Interdependence, The Truth, Love, Self Respect and Interpersonal Competence
I look for inspiration for these articles in a number of places. Sometimes I feel as if I am running a clipping service for people interested in career and life success. Oprah’s magazine is one of my favorite places for source material. I particularly enjoy Eve Ensler’s “A Million Was to Save the World” column.

Boost Your Income With A Home Based Business
In today's economy, anything to add a little extra coin in your piggy bank each month is a welcome change. This article takes a look at several home based businesses that work great as a secondary source of income, but can also be expanded and used as a sole source of income.
Start Your Own Stimulus Plan With Renewed Client Interaction
As anxiety levels rise with each new economic report, the quality of customer service seems to decline. The future will be here soon enough. Focus on the present. Your clients are the source of your income. They must be the focus of your efforts!
Fiesty Service: Prescription for Gloomy Times
Feisty is the source of initiative, drive and growth. It gets people out of bed and off to work early despite the dour news on the tube. It turns sleep walking, indifferent service people into joy carriers. It puts a smile on their face and a skip in their step--even in moments of doubt. Customers have always loved feisty service-service with spirit and enthusiasm. Today's customers need feisty service!

SEO is for YOUR Franchise-5 Tips For You Use
Everyone has heard of it by now. Very few know how to use it and I suggest that many franchises are still missing out on a major marketing process by continuing in the dark ages by ignoring it. I am talking about Search Engine Optimization. Search Engine Optimization or SEO is a powerful Internet tool aimed to increase brand, product and service visibility and your business presence on the web. Since the Internet is now the primary source of information and goods for multi-market and Top 100 regional market companies and service providers, it only makes sense to be as visible as possible in order to attract and meet the needs of your prospects, clients and customers.
Getting Angry Doesn’t Benefit Anyone
Everybody gets angry sometimes. Most people are not “likable” when they are upset, because anger is a strong and defensive emotion, one that is defined as a “an aroused state toward someone or something perceived to be the source of an aversive event.” When we sense that someone else is angry this immediately creates uneasy feelings, since we do not wish to be the source of that agitation.

How to Prepare The Source Files for Language Translation
Preparing Source Files for Language Translation frequently referred to "source language" files or "source files." For companies new to language translation services, the biggest surprise may be the number of source files that can be required for a complex project, e.g. an extensive website localization project. But just what is a source file? In most instances, source files will refer to project files which contain text that must be translated and localized. This could include graphics files (e.g. Adobe Illustrator or Adobe Photoshop) which contain editable text layers. The most common examples of a text-based source file would be a Microsoft Word file, a FrameMaker file or an XML file.

Ten Great Ideas for New Income Streams for Your Service Business
What I have noticed with many of the service professionals I coach is that when I start working with them, they have only one source of income – and it usually means they are giving up all of their time to bring in the amount of money they want to make.

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