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His Finest Season: Sharp Creates a Life of Luxury
After borrowing $300,000 from his two friends, Sharp still needed over $700,000 in capital to begin building his dream hotel. Once again, he turned to a family connection. Cecil Forsyth was a friend of Sharp’s father; he also happened to be the manager of the mortgage department at Great West Life Insurance Company. Forsyth initially refused Sharp’s mortgage application, doubtful of the young builder’s business know-how, but Sharp was persistent. Eventually, Forsyth gave in and provided Sharp with the rest of the money he would need for his project.

Lesson #4: The ‘Golden Rule’ Is Your Golden Ticket To Success
There are some who would argue that there is no such thing as ‘business ethics’. Sharp is not one of those people. In outlining the credo with which he wanted to run his company, Sharp declared that the ‘Golden Rule’ was going to be one of the cornerstones of the corporate culture that he was trying to create. “We aimed to treat others as we would want to be treated ourselves,” says Sharp. “Enforcing our credo was the hardest part, and senior managers who couldn’t or wouldn’t live by it were weeded out within a few years.” It was a painful process, says Sharp, but one that had to be done.

Seasons of Success: How Sharp Took His Hotel To The Top
“I started just from building one [hotel], it worked so let’s build another, and it worked so three went to four,” recalls Sharp. “It’s a matter of what I call stepping-stones.” He may not have set out to create the world’s largest network of luxury hotels, but that is exactly what happened. In the over forty years since he first entered the business, Sharp has taken the hotel industry by storm, transforming the idea of service and quality, and doing things on his own terms. What were the factors that helped this Canadian hotelier succeed?

Isadore “Issy” Sharp Quotes
Isadore “Issy” Sharp Quotes

In Praise of Passion: Selling’s Secret Weapon
The stereotype many people have of salespeople is of an amoral hired gun. A sharp-suited, sharp-talking huckster who doesn’t care what he’s peddling as long as it brings in the money. But in reality, the opposite is true of all truly successful salespeople: they have a real passion and belief in the products and services they sell. This article explores the importance of passion - and how to incubate it in your sales team.

Dealing with Email Overload – Tips and Best Practices
Is your email in-box forever full? Distracted every time your email dings? Do emails drive your days, not your priorities? In Greek mythology, Sisyphus, an evil king, was condemned to forever rolling a big rock to the top of a mountain, and then, the rock always rolled back down again. Are you are suffering the same "Hell" every day while trying to keep on top of your email tsunami? Here are, but a few tips for your consideration.

TIME, TIME, TIME ….IS NOT ON MY SIDE!
Many say the WORLDS GREATEST ROCK N’ ROLL BAND is the Rolling Stones! Mick Jagger and the boys once had a big hit whose lyrics went, “Time, Time, Time, is on my side, Yes it is….” With all due respect to the wisdom of Rock N’ Roll, I believe that the Stones were dead wrong! If they were right then why do so many of my business coaching customers say that they never have enough time to get everything done that they need done. Why do they say that life would be so much better if they just had 25 hours in a day?

Carving Corporate Slogans
‘Love all. Serve all.’ The Hard Rock Café slogan sticks like taffy on our minds upon our enthusiastic exit from the rock-themed restaurant. The anecdotal origin of this slogan was that the founders of HRC asked the late-spiritual guru, SB for some kind words and the latter scribbled these words on a piece of paper.

Process Management Improves the Horizontal Flow
A group of sailors were out in an old boat. The boat hit a rock and sprung a slow leak. The group began to fight over whose fault it was that they hit the rock. Then they argued over whose responsibility it was to fix the hole. Those on the starboard side shouted that those on the port side, where the hole was, should be responsible for fixing it. All the while, the boat filled with water and floundered in the increasing heavy seas. As the shouting and finger pointing grew, a large wave swamped the boat. Everyone drowned at sea.

Process Management Pathways and Pitfalls (Part One)
A group of sailors were out in an old boat. The boat hit a rock and sprung a slow leak. The group began to fight over whose fault it was that they hit the rock. Then they argued over whose responsibility it was to fix the hole. Those on the starboard side shouted that those on the port side, where the hole was, should be responsible for fixing it. All the while, the boat filled with water and floundered in the increasing heavy seas. As the shouting and finger pointing grew, a large wave swamped the boat. Everyone drowned at sea.

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