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Customer Service for the Independent Retailer
Good customer service is the difference between a flourishing store with happy customers and one that is empty and forgotten. Here is a summary of what it means to go up against the big box guys and how you can still compete with them by using the age old advice, as well as a few new tips perhaps you didn't know.

Hiring New Team Members
Quick hiring, convenient hiring or insider hiring rarely works. There is reverse proportion between the timing of the hire and the quality of the hire. The quicker the hiring decision, the more likely the decision will be a poor decision. The more convenient the candidate (i.e. Bob in accountings’ sister in law) the more likely it will haunt you for a long period of time.

Other sister in law Related Articles

10 Lessons I Learned From My Mother
1. Establish and stay connected to a supportive community. My mother is genuinely interested in the welfare of her family and friends. She visits with them as frequently as she can and when visits aren’t possible she calls or writes them. She is a good friend, mother, grandmother, great grandmother, sister, aunt and cousin! She cares for others and they care for her.

10 Secrets of Successful Entrepreneurs
I was raised in a family of entrepreneurs. My father, my brothers and sister, grandparents, uncles, and cousins are all self-employed. So, why did it take me so long to join the ranks of this profession that I grew up in?
This "Innocent" Work KILLS Your Credibility
She'll leave a message on my voice mail saying "Hey Kim - it's just your sister calling" JUST my sister, the only person on the planet who knows all my secrets, what I looked like in my Grade 5 photo (trust me - it's frightening) and who understands what I'm thinking with only a look??? JUST.

Deal with it NOW...or Deal with it LATER
Have you ever thought about what it would be like for someone else to have to decide what to do with all of your worldly possessions if you weren't able to deal with them by yourself? My sister and I have just spent the last several weeks doing just that with our mother's things. In this article, Deal with it NOW...or Deal with it LATER, you'll learn several important tips that may help you or a loved one to make some decisions now that will help you later.

How Bright Lights and Dancing Penguins Reminded Me It’s Christmas!
It was 2 days before Christmas and I was relaxing on my comfy lounge when my sister rang to ask if I wanted to come for a drive to see some of the Christmas lights around the neighbourhood. As a shift worker, we can sometimes forget it’s actually Christmas because more often than not – we are working throughout the festive season.

One Man And His Word
About five years ago, my father passed away. I still think about him almost every day, but especially this time of the year when his anniversary rolls around. He was well known and liked in the community where he lived with my mother in New Jersey. Fiercely proud of both his German and Irish ancestry, he always walked in the Annual West Orange St. Patrick’s Day Parade wearing a green tie and a German hunting hat. With my sister and brothers, I will sometimes reminisce about the small idiosyncrasies that made him our dad...
You Have the Right to...Be Yourself
You Have the Right to ...Be Yourself! For years we have identified ourselves as "belonging to someone else." Hi, I'm Dale and Rose's daughter. Hi, I'm Robby's wife. Hi, I'm Sara's mom. Hi, I'm Mia's sister. Hi, I'm VP of Marketing for Citicorp. That's not who you are. Whatever happened to

Looking for Work from Home in Canada?
When I had to quit my full time job managing a busy restaurant in Toronto and move back to our home town, I was in a dilemma. I had resolved to bid my career good bye and settle down nursing our ailing mother and my sister’s suggestion to me was – look for jobs to do from home, after all, everyone is talking about work from home in Canada now!
4 Blind Date Tips That Relate to Recruiting
Blind dates. We've all had them, right? You know, when you're in a slump in between relationships and you just can't seem to meet the "right" person. Suddenly, your mom, sister, or friend knows of someone who "would be perfect for you". You mind begins racing with images of the worst possible people to be paired up with.
No one wants to be bossed around - or do they?
Most of us who are the least bit independent - often bristle when being 'bossed around'. It must be some sort of baggage we carry around with us from childhood - the bossy big brother or sister, or bully down the street. Regardless of how we accumulated the resistance to being told what to do - it is one of the worst resistances we can feel - especially when we know what we are being told is correct.

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