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Make Money as a Freelance Customer Support Representative
Customer support representative, as a discrete freelance job or as one facet of the "virtual assistant" position, is a great opportunity for a remote provider with strong interpersonal skills and a natural ability to solve problems. But it can be hard to stand out among applicants for a remote freelance job involving human language and "common" interpersonal support skills. Following are some tips to improve your chances of landing that freelance customer support representative position:

6 Ways to Market Yourself Online
Though times are tough and seem to be getting tougher on a global level, successful freelance professionals will need to be ready to respond when the outsourcing market changes. In an increasingly competitive outsourcing environment, freelance providers must work harder and smarter at making themselves more visible. A key step toward increased outsourcing marketplace competitiveness and success is tying your online freelance presence more closely to your other personal online marketing activities. Here are 6 ways that you can lead more potential outsourcing buyers to your freelance profile:

Other skills test Related Articles

How Many Words Should Your Webpage Have?
One of the most pervasive myths is that you should write short copy, because people won’t read long copy. In test after test this has been proven wrong and yet the myth prevails.

The Employment Tests Myth
The belief that employment tests can compensate for poor interviewing skills is a myth. Giving employment test too much weight in the hiring of sales staff members can be a big mistake.

How to Scientifically Increase Your Conversion Rate
Learn how to test and what to test, to drastically improve your website and increase your sales.

Do You Have What It Takes To Become An Entrepreneur
Believe it or don't, I just flunked another test for "entrepreneurial" traits! From my test score, it appears I am probably better adapted to washing dishes than running a business. Then again, according to the governing laws of aerodynamics, Bumble Bees can't fly either. Let me tell you a TRUE STORY about those tests.

Back to Basics
Wouldn’t it be great if you could simply take a test proving what you know and that customers would then flock to you based on your test results?

Knowing Is Better Than Guessing
Article Highlights * You don’t need to test more than 5 people at a time. * Test early and often. * Focus on specific flows.

How Viable is Your Market Niche?
Before you invest, test the market niche viability for your business. It’s the same test whether you are starting the business or expanding and looking for new markets for your product/service. Here’s a quick assessment of the niche you selected that you can do individually or with your team:

How fit is your sales team?
Earlier this year we had the opportunity to put a client’s field sales force through our Sales Fitness Circuit to test their sales fitness. The Sales Fitness Circuit is designed to reinforce and continue the process of learning from our Sales Communication Training. The Sales Communication competencies (skills, knowledge and mindset) covered in the initial training is put to the test through a series of exercises. The aim is to embed the learning from the training as a way of life in the sales team’s actions and thinking.

Using Employment Tests
On today’s market, there are hundreds of extremely well-developed employment tests. However, many widely distributed and highly marketed tests do not meet generally accepted standards for test development and validation. Organizations considering the use of employment tests should carefully consider how the test was developed, the extent to which a test yields stable and consistent results, the relationship between test scores and sales success, and the non-discriminatory nature of the test.

The gatekeeper, screener or receptionist is an ally
Every time you make a sales call, in person or by phone, you are being tested. The first test is by the receptionist, gatekeeper or screener. Chances are you didn't even know you were being tested. If you pass this test, you will be put through to the decision maker with bonus points in hand.

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