Like this article? PLEASE +1 it! Evan Signature
Evan Carmichael Top Header about About Home Profiles articles Tools forums inspirational quotes About facebook Twitter YouTube Blog

skills tests Tagged Articles



Make Money as a Freelance Customer Support Representative
Customer support representative, as a discrete freelance job or as one facet of the "virtual assistant" position, is a great opportunity for a remote provider with strong interpersonal skills and a natural ability to solve problems. But it can be hard to stand out among applicants for a remote freelance job involving human language and "common" interpersonal support skills. Following are some tips to improve your chances of landing that freelance customer support representative position:
How to Conduct Effective Outsourcing Interviews
Though the newest member of your workteam may not be walking in the front door of your office any time soon, outsourcing to a freelance professional is often like hiring another on-site employee. Though the web is filled with multiple search tools, skills tests, and verification and feedback systems that can help you find quality freelance candidates, the interviews you conduct with them will ultimately be the basis for your final outsourcing selection. To help you streamline your interviews, we’ve compiled a few points to guide you through this all-important process.
Is Your Organization Effectively Deploying the Human Capital It Needs to Compete?
Most organizations understand that effective management and deployment of assets can mean the difference between success and failure. But many organizations fail to consider their most critical asset – human capital. A recent study by McKinsey & Company revealed that “A” performers tend to be 50-100% more productive than “C” performers. Clearly, identifying the “A” performers can enhance an organization’s performance. So, how does an employer identify the “A” performers, and once identified, how does an employer retain them?

How To Choose an Assessment Test
There are literally hundreds of tests available that an employer may use. Excluding the specific skills tests and honesty/integrity tests, most employers that use testing want to know about an individual’s mental abilities and personality traits. And, they want to know how a person’s scores compare to the requirements of the job.

Other skills tests Related Articles

The Employment Tests Myth
The belief that employment tests can compensate for poor interviewing skills is a myth. Giving employment test too much weight in the hiring of sales staff members can be a big mistake.

Leadership Traits
Over the past several years, one of the most important contributions psychology has made to the field of business has been in determining the key traits of acknowledged leaders. Psychological tests have been used to determine what characteristics are most commonly noted among successful leaders. This list of characteristics can be used for developmental purposes to help managers gain insight and develop their leadership skills.
How To Choose an Assessment Test
There are literally hundreds of tests available that an employer may use. Excluding the specific skills tests and honesty/integrity tests, most employers that use testing want to know about an individual’s mental abilities and personality traits. And, they want to know how a person’s scores compare to the requirements of the job.

Trouble with Personality Tests
Personality tests are commonly used for hiring in organisations. Personality tests attempt to measure a broad range of basic traits, such as the Big Five Personality traits or Emotional Intelligence. Although these may provide useful information on how to describe a person, research has repeatedly shown that they do little to predict how well a person will perform in a given job. Academic researchers are re-emphasizing what Chally reported over 30 years ago -personality tests are simply too broad to predict on-the-job performance. Chally, on behalf of the US Justice Department, found it necessary to research solutions well beyond the accuracy of this type of assessment; to identify and measure very precise, job-specific competencies, behaviours, and skills that have been scientifically shown to predict on-the-job sucess.

Over Achievers on the Sales Force - We Have it All Wrong
Believe it or not, our six-year-old son is an over achiever. He has spelling tests each week and his teacher gives the class bonus words for extra points. He loves the bonus words and extra points so much that he has duplicated the process on his math tests. The teacher gives the class 20 math questions each week but (right now they are working on problems like 7 + 4) no bonus questions on the math. Our son takes it upon himself to add 4 bonus questions (he includes bonus questions like 800 +600) because he feels he can do more. This begs the question, how do you measure your over achievers?

How to Conduct Effective Outsourcing Interviews
Though the newest member of your workteam may not be walking in the front door of your office any time soon, outsourcing to a freelance professional is often like hiring another on-site employee. Though the web is filled with multiple search tools, skills tests, and verification and feedback systems that can help you find quality freelance candidates, the interviews you conduct with them will ultimately be the basis for your final outsourcing selection. To help you streamline your interviews, we’ve compiled a few points to guide you through this all-important process.
Why Employees' Leisure Interests are Good for Business
We all possess unique skills and talents, many of which come to the fore only when pursuing passionately-enjoyed leisure interests. Yet most businesses still only focus on the skills and abilities stated on job specifications. Skills audits rarely ask “what skills and abilities do you enjoy using in your personal life?” Passion promotes potential. To ignore skills used in passionate leisure interests is a major loss to the workplace.
Using Pre-Employment Tests Can Save You Money
Pre-employment testing is a way of determining the degree to which a candidate possesses and can demonstrate the knowledge skills and abilities required to successfully perform in the position. Any tests that are used must me job related and valid and comply with the “Uniform Guidelines on Employment Selection Procedures” issued by the EEOC. Some of the most commonly used types of pre-employment tests are...

Soft Skills Training
It is often argued that the education of hard skills is becoming more prevalent in schools and, as such, graduates are coming out more skilled than ever. Hard skills relate to abilities that are testable, such as typing or mathematical skills. Unfortunately, soft skills are often neglected and today’s grads find themselves incredibly skilled but unable to practically implement what they’ve learned. Soft skills relate to teamwork and interpersonal skills.
Using Employment Tests
On today’s market, there are hundreds of extremely well-developed employment tests. However, many widely distributed and highly marketed tests do not meet generally accepted standards for test development and validation. Organizations considering the use of employment tests should carefully consider how the test was developed, the extent to which a test yields stable and consistent results, the relationship between test scores and sales success, and the non-discriminatory nature of the test.
Featured Article

Bottom Footer



Newsletter

Get advice & tips from famous business
owners, new articles by entrepreneur
experts, my latest website updates, &
special sneak peaks at what's to come!
Name:
Email:
Popular Articles

How To Calculate A Minimum Fee For Your Services

The Importance of Master Data Management (MDM)

The Future of Online Marketing
Suggestions

Email us your ideas on how to make our
website more valuable! Thank you Sharon
from Toronto Salsa Lessons / Classes for
your suggestions to make the newsletter
look like the website and profile younger
entrepreneurs like Jennifer Lopez.