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Are You Tired of CEOs Milking Companies I Am
Tired of seeing CEO's milk companies just like Merrill's Thain did? Let's talk about it and discuss some bright spots out there.

Anger Management
We're often faced with statements, actions, arguments, behavior, etc. that is galling in the extreme. Whether it's road rage, an annoying co-worker, or a whiny teenager, it's an unfortunate but safe bet that you'll feel angry several times a week. So how can you handle it when faced with provocation that would make the Buddha quiver with rage? Read on to find out!

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The 5 Must-Have Items for a Successful Work-at-Home Business
You've picked the perfect spot in your home for your new Work-At-Home office. It's a quiet and cozy corner, with a desk and a cordless phone. You've just finished setting-up your new computer and you think you're ready to start looking for home-based work. In your haste to grab the spot between the picture window and the Monet, you didn't notice that you forgot a few home-office essentials. No home-based business should be without the following five items.

The Importance of Soft Skills in Business
What are soft skills? Why do they matter? How can you develop yours and improve your work?

Struggle If You Must During Career Transition, But Why Should You?
To advance forward is to advance to new perspectives by developing new competencies in both soft and hard skills. What is meant by soft and hard skills? I see the hard skills as those that are produced. They are measurable, quantifiable and can be observed outside of self. They have empirical evidence. For example, when a client of mine has a goal to make a career transition into another field of interest and she/he has succeeded, it is obvious to everyone who is familiar with him/her. It is measurable in that the client did break away from one profession and moved into another, which could be seen by others.

Soft Skills, Hard Numbers
Leaders know they need the "soft" skills but the book-keepers require "justification" for the results. However, in this "soft" economy with reduced staff, every conversation contributes to the "bottom line".

Blind Spots
In my classes and consulting work on leadership, I often discuss the concept of a blind spot where the worst leaders are often blissfully unaware of their problems. My own observation in numerous organizations is that this is abundantly true. Hr Managers and subordinates are often frustrated at not being able to communicate how leaders undermine the very cause they wish to pursue due to this blindness. Daniel Goleman, who invented Emotional Intelligence, observed that leaders who are most deficient in EI are the ones who have the biggest blind spot. They simply cannot see themselves as others do, so they are deceived into thinking incorrect thoughts about how they are coming across. How can you remove the blind spot of a leader who has low Emotional Intelligence? My own ideas on this topic are contained in this article.

Leading Up by Example
In my work with leaders across the country, I frequently run into a perplexing question. When working with management layers in the middle, I will frequently hear, “Bob this is great stuff on building trust. I am anxious to build the kind of environment you describe. I have only one problem, my ogre boss does not go for the soft stuff, so I am stuck.” My advice is twofold. First, there is nothing soft about building trust. It is a hard-edged measure that has more power than any other business variable to impact performance. The skills needed to build trust are not “touchy feely,” they are pragmatic, concrete behavioral actions that can be taught and learned. Second, you are not “stuck” even if your boss is a dyed-in-the-wool curmudgeon with negative Emotional Intelligence; it does not prevent you from leading by example.

Be a Change Management Rocket Scientist
When you get down to it, change management is a pretty “soft science” – a combination of ideas from organizational psychology, sociology, cultural anthropology (and some other things ending in “ology” that I can’t remember). This, however, does not impress our friends in the “hard sciences” (engineers, chemists, physicists and other things not ending in “ology”). These guys become suspicious if you talk to them about things you can’t put in a test tube. “Show me the empirical evidence” they say when you talk to them about the soft-side of organizational change. “I want to see the data” or “give me the formula”. This is when a change manager turns into a rocket scientist and pulls out their secret scientific weapon the CHANGE EQUATION!

Soft Skills Training
It is often argued that the education of hard skills is becoming more prevalent in schools and, as such, graduates are coming out more skilled than ever. Hard skills relate to abilities that are testable, such as typing or mathematical skills. Unfortunately, soft skills are often neglected and today’s grads find themselves incredibly skilled but unable to practically implement what they’ve learned. Soft skills relate to teamwork and interpersonal skills.

Hitting the Sweet Spot
Anyone who’s ever played golf knows about the ‘sweet spot’. It’s that favoured spot on the clubface – hit the sweet spot and it feels good, you’re in control of the ball and that birdie is yours for the taking. If you don’t hit that spot, it doesn’t feel right, you spend your time hacking in the rough and before you know it you’re in a bad patch.

What is Successful Marketing Without the Push?
The new Marketing 101 teaches the art of the soft sell, or rather, serving and not selling.

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