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Are You Hearing What I’m Saying? – 10 Tips That Will Help You Improve Your Listening
Ernest Hemingway once said "When people talk, listen completely. Most people never listen." How true that is. How many times has someone asked you how you were, but doesn't take the time to listen to your response? They may cut you off, start talking about themselves, or walk away. If you're like most people, this behavior probably leaves a sour taste in your mouth. People want to be heard and listened to; they want to feel like someone cares. If you find that your listening skills are poor or need tweaking, this article provides tips on how to be a better listener.

Consistency – the Key to Success
Author Rob Rush discusses how sometimes the consistent delivery of customer service or customer experience trumps the ability to deliver a "Wow." Before you can occasionally launch the long-ball with some regularity, you need to become a consistent singles hitter first.
Making it Easy for Customers to Say "Yes". How to Make Cross-Selling Work.
“Would you like fries with that?” Some say those are the six most profitable words in business. And cross-selling can indeed ramp up the profitability of your sales. Yet at the same time, clumsy cross-selling attempts can turn-off customers in no-time and leave a sour taste that damages customer retention. This article explores the circumstances in which cross-selling can effective - and how to make it work.

Other sour taste Related Articles

Make the Recession Work for Your Brand
As the economic cycle spins, marketers look forward to the economic highs and dread inevitable recessions. When the economy goes sour, how do brands stay alive? During an economic slump, advertising budgets tend to be the first item cut. But history strongly suggests advertising budgets should be increased during a recession.
BRAND sense
Book Review -- Building Powerful Brands Through Touch, Taste, Smell, Sign and Sound

Lesson #4: Keep Your Pulse on the Market
“No one is as sensitive to public taste as us,” says McMahon. “We have our own focus group 200 times a year. We're about what people want.”
Making it Easy for Customers to Say "Yes". How to Make Cross-Selling Work.
“Would you like fries with that?” Some say those are the six most profitable words in business. And cross-selling can indeed ramp up the profitability of your sales. Yet at the same time, clumsy cross-selling attempts can turn-off customers in no-time and leave a sour taste that damages customer retention. This article explores the circumstances in which cross-selling can effective - and how to make it work.
REAL Teamwork: A Leadership Lesson from the Dugout
How can you avoid exhausting attitudes that drain mental energy and sour workplace successes? What's one simple analogy that can help support collaboration and cooperation? This quick and simple lesson "from the dugout" might help you and your team re-frame the big picture when it comes to accepting the nuances of being a team player.
Hidden Opportunities for Bestselling Authors
We live in a try before you buy society. By hosting a one or two hour complimentary workshop you are giving your attendees a taste of what you have to offer. When you do a stellar job presenting your information, you will likely be able to introduce your paid programs.
Are You Hearing What I’m Saying? – 10 Tips That Will Help You Improve Your Listening
Ernest Hemingway once said "When people talk, listen completely. Most people never listen." How true that is. How many times has someone asked you how you were, but doesn't take the time to listen to your response? They may cut you off, start talking about themselves, or walk away. If you're like most people, this behavior probably leaves a sour taste in your mouth. People want to be heard and listened to; they want to feel like someone cares. If you find that your listening skills are poor or need tweaking, this article provides tips on how to be a better listener.

Pricing in a Down Economy
When the economy turns sour the natural tendency is to cut prices. If you do, you're sending a message to the market. The question is "Is this the message you want to send?
Twenty Attributes of a BE DiFFERENT Leader
There are always conversations going on about what a leader is and what attributes they possess. I have participated in these on an opportunistic basis; here is a taste of my consolidated view.

Art Buyer Worries!
Buying art for most people is a big deal. It costs big bucks. You have to live with your purchase. Your taste is out there for all the world to see. The choices are endless. I hope this article can help.
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