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CRM: Who are your most profitable customers?
By knowing the answer to that question, you will discover how to multiply your profits. Let e ask you another question, if you knew who they were would spend most time with them? Now be honest, have you ever thought to really look at who your most profitable customers are, what similar characteristics they have, what made them be your best customers.

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Early Bird, Night Owl
As the traditional 9-to-5 workday becomes obsolete, are your hours of operation doing the same? Read three things to consider if you want to capture additional revenue from the early bird and night owl spenders.

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