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Are we having the right conversations with those we lead?
Business and Executive Coach Juliette Robertson (Sydney Australia) challenges those of us leading marketing and sales teams to consider if we are having the right conversations in order to get the best results. When things go wrong and emotions come into play in the workplace it’s a sure signpost to take stock, stop and question what’s really going on. It’s time to change the conversation. Changing the conversation does not mean avoiding the topic. It simply challenges us to look a little deeper at what is really causing the problem. And below the immediate problem lies a host of process and relationship solutions to consider.

Other staff conversations Related Articles

Strategic Tips From Your Strategic Thinking Business Coach To Improve Personal Communications
Personal conversations are one of the most common aspects of our human conversations. Personal conversations are an essential facet in almost every one of our relationships. And one might say that the quality of those relationships is dependent upon our abilities to verbally communicate. Have you ever had any training to help you develop your personal conversational skills? Have you ever wished that you could be a better conversationalist? Do you realize that personal communication skills are one of the most powerful and strategic assets you can possess? People with effective communication skills have a real strategic advantage for business and social success. Your strategic thinking business coach has the following strategic tips to improved personal communications.

Tough Conversations:Talking Over What Really Matters
Typically we enter into difficult conversations prepared to explain our own view points. What is needed is to hold off until we explore as much as we can the other’s person’s perspective. Enter into the conversation with a learning objective. Don’t assume that you understand enough to explain things. Tough Conversations begin with hard listening.
Stellar Supervision Enhances Company Productivity
Looking for a framework to use to provide stellar supervision for each of your staff members? Proactive, collaborative supervision is a key to enhancing each staff member's competencies, commitment and optimum personal productivity. It enhances staff loyalty and reduces turnover because staff members feel their career success is a top priority of their leader. Read on to discover the things you can do to help your staff members excel.
Coaching Careless Staff
Managing careless staff can be very frustrating for both the manager and the team particularly if the staff member appears not to care about how their performance is affecting others. Here is how you can use a coaching approach to get staff to focus on fixing the problem themselves.
Managing Poor Performance- Supervisor Do’s and Don’ts
Managing staffs that are not performing in their jobs at the level that you expect is not an easy task for even the most seasoned supervisor. No one likes having difficult conversations with staff, or losing valuable business time and resources focusing on micromanaging an underperforming worker.
Leading Change - Engaging in Fierce Conversations
Business is fundamentally an extended conversation. Whether you're speaking with your boss, team members, colleagues or direct reports, conversations shape what gets done. As a leader, you must engineer conversations to foster clarity, cooperation, creativity and a connection to company values.

Coaching Passive/Aggressive staff
If you have staff on your team who aren't responding to you it may be because they are getting some benefit from it. These staff are often called Passive Aggressive staff. They may seem quiet perhaps sullen but they can be quite manipulative and quietly aggressive in getting their own way. Here's how a coach might handle them.

Ten Tips for Emotionally Intelligent Conversations
This article provides some powerful tips you can use for having fierce conversations at work, particularly difficult conversations that have to deal with conflict or lack of trust. These ideas are helpful for people who have trust issues and are in conflict with one another. They have been found to be very powerful and effective in helping leaders and employees engage in assertive and emotionally intelligent conversations.

Personal Impact and Influence – The Conversation Control Map
Conversations are how things get done in organisations. These conversations might be meetings, email interactions, telephone conferences or chance corridor or water cooler discussions. What they have in common is their purpose. Business conversations are there to solve a problem or make a decision. A mental model or map helps people notice where a conversation is and provides pointers to what to do next to move it to a more useful place.
Changing What's Normal Conversations
Two trends I like in professional speaking are that presenters are more and more catalysts for conversation and there is an audience expectation of the speaker to engage in conversation. I love these trends as they are a personal preference. Conversations of meaning are a challenge for most people particularly in the age of all things digital. Here are my top twelve tips for engaging in meaningful conversations:
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