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Affirming Others Builds Trust and Motivation

As a leader, what do you feel and think when you receive a sincere affirmation from another person? Doesn't it build you up emotionally and increase your motivation? Here are ten points you can use as a leader to enhance your ability to more consistently and regularly affirm others, including your staff members, colleagues at work and customers. Doing it will build good will, trust and rapport between yourself and others and help them feel strong emotionally and more motivated to help you achieve your company's goals.

Assessing Team Effectiveness: A Key to Enhancing Productivity and Profitability
This article outlines 12 proven attributes of excellently functioning teams. These attributes can be used to survey team members, staff members and other teams within a company as to how a team is perceived as functioning in these key areas. Leaders who are serious about building stellar teams will find this information invaluable.

Commitment Check: A Process for Enhancing Staff Performance

Interest in learning about a simple but powerful commitment check process? The process will help you as a leader to avoid assumptions about any given staff member's commitment before you delegate functions, tasks or projects to them to complete. It will help you help others make their "Yes" a "Yes" and their "No" a "No." It will help keep you from looking the fool as a leader when others procrastinate and fail to perform because their commitment to do so was never there. Read on!

Fostering Staff Creativity To Enhance Productivity
Help yourself and all of your staff members become more productive by reading on and learning about 14 things people can do to help enhance their creativity in ways that will enhance their productivity. Also learn about 12 organizational blocks that I've found need to be need to be removed to allow personal creativity to flow optimally though out a company.

How To Remove And Replace Unproductive Habits
Suffering from unproductive habits that deter the expression of your best character and competence? Read on and discover seven tips you, your staff members and your colleagues at work can implement to develop positive habits in the place of unproductive habits.

How to Demonstrate Personal Committment
Do you model personal commitment? If you do, you have the right to ask your staff members to follow you and model it too! Share the list in this article with them and ask them to demonstrate their commitment in these ways. Read on and learn about the nine things outlined in this article that you can do to enhance the motivation, trust and rapport of the people you serve.

Intentional Business Integrity
Looking for tactics and strategies for notching up the "walk and the talk" of managers and staff members within any type or size of enterprise? Looking for high integrity customers who are attracted to do business with you? Read on to discover how the optimum success and longevity of your enterprise depends upon the integrity with which your people conduct the business.

Capture Your Competitors' Customers - Even When The Boss Says It Can't Be Done
As a Sales Manager, you often hear your President and other Senior staff members try to bolster the sales staff with confidence that you can win any job. On the other hand, have you ever had the President of your company tell you that there is "NO WAY" that your company could win a major project with seven other major approved suppliers from your industry?

“The Most Successful Capitalist Who Ever Lived”: How Watson Jr. Rose to the Top

His father might have started the company, but by all accounts, Watson Jr. was the one who gave IBM its teeth. At the time of his passing, Paris’ Le Monde wrote of Watson Jr., “He made the company into a formidable technological and especially commercial engine, and gave IBM its international dimension.” He took six years and three schools to get through high school, but this youth who was “convinced that I had something missing inside” was able to turn his life around, give up his partying ways, and help create what is now the largest information technology company in the world. How did he do it?

Lesson #5: Teamwork is an Essential Tool for Success
“When I was trying to think of what the key management principles were to build into the culture, I started talking about the Ps,” says Case. “The P's were things like passion, perseverance, perspective and people. I think the people aspect is really the most important one.”

Lesson #5: Commit to Reaching Beyond Your Stores
You would be hard-pressed to find someone today who does not own a piece of IKEA furniture, or at least know someone who does. What is perhaps lesser acknowledged about the company, however, is its commitment to social and environmental initiatives that have given it a reach that extends beyond its corporate walls.

The Time Has Come: Luce Launches His First Magazine
Back in the U.S., Luce began working as a reporter for the Chicago Daily News. He later moved to Baltimore to join his old college friend Britton Hadden as a reporter for The Baltimore News. But at 23 years old, both Luce and Hadden were growing restless with their jobs. They began to dream of running their own magazine. Soon, they realized it could be more than just a dream.

Jenny Craig Weight Loss
The Jenny Craig weight loss program is one of the most widely recognized weight management programs in the industry. Why is that so? And how does it all work? Depending on how much you want to lose, your lifestyle, and your own personal characteristics, there are a number of different programs clients can sign up for.

How Guerrillas Economize

When guerrilla marketers think of economizing, they don’t necessarily think of trying to save money. What they do think of is getting the absolute most from any money they’ve invested in marketing. They realize there are two kinds of marketing -- expensive and inexpensive -- and they know that expensive marketing is the kind that doesn’t cover the investment they’ve made in it, while inexpensive marketing pays rich rewards for their investment. Guerrillas have the insight to know that economizing has nothing to do with cost; it has everything to do with results.

Real World Advice for Retailers - What Do Your Customers Think About Your Staff?

In this article Michael asks one of the scariest questions anyone will ever ask you about your retail company: what do your customers think about your business when they meet your employees? If you are afraid to ask yourself this question, then you need to read this. Good customer service starts, and ends, with how your staff members are viewed by your customers. Michael provides a number of practical ideas that you can implement right now to help improve the way your employees engage your customers and thereby maximize your customers' buying experience.

Branding and Business Identity - Image is Everything!
How the public perceives your brand and the experience they have with you all comes down to what your image is comprised of.

The Importance of WhistleBlowing
Whistle blowing. While some may view it as “snitching”, others may view it as bravery and a dedication to proper ethics. In this issue of Astronology, we take a look at the importance of whistle blowing, along with the positive and negative benefits from it.

How Small Business Can Also Offer Perfect Customer Service

Internet has made business operations easy and at the same time extremely difficult too. While you have better access to target markets, your customers have similar access to your prospects. Just one dissatisfied customer can negatively influence hundreds of other people online. Poor customer service can mar your company’s growth and can even bring your business down permanently. So, if your customers are not happy with your service (and they might not tell you directly about it) – then you have a thing or two to worry about.

MULTIPLE STREAMS OF INCOME IS NOT DUMB

Multiple streams of income can create the financial freedom that few are able to reach. Let's face it; having your own online business can be a tedious task. It is not as simple as just picking up a computer mouse, creating a product in 10 minutes, and going to your payment processor and collecting your funds. One of the best lessons that you can learn from those who have succeeded in the business world is to create more than one source of income. This is commonly known as having multiple streams of income. If you have all of your marbles in one jar, think about what would happen if that jar were to break. This is the not the situation in which you want to be for any period of time.

Running an Electronic Medical Records Simulation Day
Before going live with the new EMR system, conduct a simulation day. This simulation should include everyone at the practice, and go through a day's operations in the new system.

Are You Spying on Your Employees?
As more workplaces gain better access to the Internet, employees are spending more time at work surfing or handling personal mail. Should you monitor their Web activity, or not?

Communication Skills and the Power of Words
Increase your personal and professional magnatism through Communication Mastery and the words you select.

Ambassador/Communication Skills Mastery and the Power of Words
Think like an Ambassador for yourself, your company and your country

Top Five Responsibilities of Nonprofit Board Members
I have seen effective and ineffective boards of directors. Good boards of directors are clear about their roles and responsibilities versus those of the Executive Director, and they don't overstep their boundaries. This article highlights what I consider are the five most important responsibilities of board members.

Using Your Nonprofit Organization's Newsletter To Generate Revenue

Today, as competition for resources is fierce, nonprofits have to look beyond traditional fundraising strategies, such as applying for grants and contracts. Although there are a number of ways to raise funds, the purpose of this article is to focus on generating revenue through your organization's newsletter. If you have a newsletter, but haven't used it to raise funds, this might be the perfect time to turn it into a revenue generating tool.

Staff Training : The Process
Beyond the technical task of implementing a new EMR system, you will be required to train your staff to use it well. Here is a working strategy for preparing a training plan to successfully bring your employees into the next generation.

The Right People to Implement Electronic Medical Records
To implment EMR at your practice, you will need to have the right people in place. An implementation team should be formed from several key departments.

Remote workers are happier, study says
Employees say that having the option to work from home gives them greater flexibility and satisfaction, according to a new survey.

How To Develop Clear Objectives That Work Every Time
Whether you are developing goals and objectives for a grant application, during a strategic planning process, or for your staff members or team, it is critical to create goals and objectives that are easy to understand and implement. This article highlights four items to consider when developing goals and objectives.

Seven Items To Consider When Interviewing Potential Staff Members

Do you put a lot of effort into interviewing candidates for a position yet end up with those you hire leaving the organization within a few months or year? In the nonprofit field, most organizations have limited budgets, often resulting in lower salaries and a high turnover in staff members. If you want to attract qualified individuals whose primary focus is on people and human service oriented work versus a higher salary, I have found there are certain steps supervisors should take when interviewing potential candidates. The following article identifies my top seven items to consider during the interview process, to ensure you identify the most qualified applicants.

Top Eight Items To Consider When Recruiting New Staff Members

Are you having difficulty in recruiting qualified staff members? In the nonprofit field, organizations generally have limited budgets. This can result in lower salaries and a high turnover in staff members. If you want to attract qualified individuals whose primary focus is on people and human service oriented work versus a higher salary, I have found there are certain steps supervisors should take prior to beginning their recruitment efforts. The following article identifies my top eight items to consider when recruiting potential candidates.

Whale Hunting Women by Dr Barbara Weaver Smith
You may be asking what whale hunting has to do with women and why we’re talking about this in the 21st century. I was curious when I first heard the title too – but I can guarantee that this book will surprise you. I’ll share the full time which will give you some insights into the content. This book is titled Whale Hunting Women: How Women Do Big Deals.

Top 12 Attributes Of Effective Leaders
Have you ever wondered why some people make great leaders yet others fail at it? I believe that effective leaders share a common set of attributes. This article identifies 12 attributes I feel best exemplify great leaders. Do you possess any or all of these attributes?

Job Adverts – how to write attractive ones
Writing great and successful job adverts is a real skill so we offer you a few pointers to make the most of your recruitment drive and attract the best possible candidates. Keywords are crucial for online searches but also include benefits you offer as an employer. This may set you apart from your competitors.

A Walk in the Woods for An Entrepreneur
A story of how Helen Solomons finds peace and realization as an entrepreneur during walks in the woods.

Are You A Great Manager?
Think of someone you have worked for…someone who was your Manager. Maybe someone 20 years ago, last year…or they are your Manager today. What made you think of them? They were useless…they were the best…

Should You Franchise Your Business 20 Questions
There are a number of variables that a business must consider before embarking on a franchise development program. As a first step in determining the viability of franchising your business, you should consider the following questions.

Re-Organizational Chart

Most small businesses start with a good idea, an individual with a skill set who turns the idea into a revenue producing business, some investors or personal savings, and patience and perseverance. The founding father or mother wore many hats at the beginning and over time handed these hats to individuals who were hired to help as the business grew. Sometimes growth came so quickly that there was a rush to judgement as to how many and who to hire as well as their areas of responsibility. This was a good problem to have because sales were increasing and the dream of growth was coming true.

Step Up to Staff Training – A Simple 4-Step Model
Staff training is important and yet oft forgotten in small and growing businesses - here is a simple 4 step model on how to make sure your staff get the training they need (and you profit from).

Markus Frind and Plenty of Fish - A Case Study in Effective Sales and Marketing Strategy

A couple weeks ago, I read one of the most compelling articles on a growing business that I have read in years. In his article entitled, "And the Money Comes Rolling In", Inc. Magazine writer Max Chafkin talks about Markus Frind's strategies for growing his personal dating website, Plenty Of Fish. Frind's idea was to build a basic user-content-driven website and pay for it with ads. He started from scratch and built out a minimalist site by anyone's standards (look at it now and there still isn't anything too impressive - distorted personal pictures and a heart favicon). But the idea resonated with thousands of people who were paying for a dating service and looking for a free alternative. He is now clearing $5 million a year after taxes. He has a handful of staff members and a nice, but mostly unfurnished, office in Vancouver.

Career Success - It is Better to Compliment Than to Complain For Career Satisfaction
Make room for getting the job and career you want. It starts with you, right now with deliberate intention taking full responsibility in building a working environment by being more positive. Do what you can to build an optimistic reservoir of positive feelings, making friends, and networking.

Before You Consider Redundancies
This is an article considering a few alternative options that organisations may wish to take before going down the redundancy route.

Keeping Your Top Staff In A Tough Economy
Concerned over keeping your top staff members on board during a tough economy? Doing the right things right to honor your top performers will keep them loyal and hanging in with you in tough financial times. Read on to discover my top ten picks for doing it!

Is There a Perfect Job?
Many people come to coaching in the search for a better job. Some want help in locating the perfect job, others want help in writing their selection criteria and application and still others want to build their skills in interviews.

Finding An Entrepreneurial Lifeline In A Life Of Quiet Desperation
Henry David Thoreau wrote, "The mass of men lead lives of quiet desperation." I would agree with that, but in these modern times, women must be added into the equation. I believe that is the people living these lives of quiet desperation that is fueling the current boom in online and offline entrepreneurs.

Planning for Web Site Disaster
Do you have a corporate site where the content is written by various in-house staff members, the pages are managed by your freelance web designer and your SEO campaigns are outsourced? Read on to put in place plans to prevent web site disaster.

Five Steps to Lead A Team Effectively
Follow these five steps and you will be a more effective leader and build successful team.

Critical Small Business Mistakes
There are many traps that small business owners can fall into when they are first starting out. However, by recognising these common mistakes, you can avoid them easily and be well on your way to success.

What I Learned From Scot Herrick About Communicating ‘Bad News’
Why is it difficult to communicate ‘bad news’? And when I say ‘bad news’ I mean in the context of ‘things not going to plan’.

The "Cold Call Presentations" Myth

Sales professionals, new to selling or business development, might view the opportunity to make a presentation on the spot as a positive event, especially when they learn how hard it is to set a steady stream of appointments to make their presentation. But this perceived opportunity is far from the best time to make a sales presentation, because they rarely can command a decision-maker's full attention.

The "Use Seasoned Sales Professionals As Trainers" Myth
In some selling organizations, if formal sales training exists at all, it is often performed by seasoned sales representatives or top performers on the staff. Big mistake!

The "Never Play Favorites" Myth

Many year's ago, while training at a branch of Dean Whitter (now Morgan Stanley), I learned an important management truth. The branch manager at this office was mandated by corporate to spend a minimum of 60 percent of his time working with and supporting the stock brokers who had been given offices (based on their top performance) surrounding the "bull pen," where the vast majority of the brokers had cubicles. Those staff members in the cubicles were allocated 40 percent of the manager's time.

Ten More Compelling Reasons To Hire An Executive Coach

All of today’s true business leaders have either created change, or proactively adapted to change happening around them and their organizations. In today's fast-paced business world, executives often feel the loneliness at the top of their company. What is most important for those executives to recognize is that he or she doest not have to go it alone. In fact, more executives are turning to coaches for outside advice and help. Recently I was preparing for an executive coaching presentation to a group of business owners and senior management staff members. I had been asked to make sure I had a list of ten compelling reasons for executive coaching to pass along to the attendees. Here are the ten compelling reasons that I recalled for hiring an executive coach.

Clear Goals Need Clear Roles
Job descriptions evolve over time. But all employees, new or old, need to have a clear understanding of their role in a company and what is expected of them. New hires need a starting point for their position. Long-term employees may need guidance about what their continuing role in a company ought to be. In this article, we discuss the importance of defining job role.

10 Ways for Contractors to Keep their Current Customers Happy and Keep More Coming!
More and more of us are becoming contractors (over 200,000 according to CSO) and one of the key skills to being successful is knowing how to treat our customers in such a way as they keep giving us repeat work (the easiest sort of work to get).

Engage Your Staff in The Word of Mouth Process
From time-to-time, business owners ask me how to get their staff members to buy into word-of-mouth marketing as a way to grow their business. I find that many times business owners don’t even consider asking their staff to cultivate strong word of mouth for the company

Effective Communication in the Workplace
Team members and staff all have their own way of interpreting, communicating and acting. In order to be truly successful, you need to be multi-communicational, or communication flexible. You need to be able to communicate with all team members, regardless of how they interpret what is being said. You have to understand what to say and how to say things.

Get Well And Stay Well – Maintain An Alkaline Body pH
How would you like to learn about some little known, critical wellness information that will help you and your staff members better gain and maintain a productive and competitive edge in the workplace? Read on and see how this wellness information will help you and your staff members reduce the costs and negative impacts of absenteeism, medical costs and health insurance premium costs.

Helpful Tips For Training New Staff Members
When you hire staff, your intention is to retain them. Providing them with the appropriate training will decrease their learning curve and increase their chance for success. This article provides some helpful tips for orienting and training new staff members.

Fostering Truth Telling: Six Tips for Developing A High Integrity Staff
When you foster truth telling in your company, it creates the critical trust needed to enhance the productivity of your staff members and the loyalty of your customers. Read on and discover six tips that will help you develop a high integrity staff.

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