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Entrepreneurs - Want To Start A Business With The Best Possible Chance Of Success?
You are ready to open your business so how do you make sure that it is successful? There are a few things that you need to make sure you do – here they are.

Other staff research Related Articles

Lesson #4: Never Underestimate the Power of Research
Ogilvy came from a background in research; in his early years he had worked for the world-renowned George Gallup Audience Research Institute, which he later called “the luckiest break of my life.” It was at Gallup that Ogilvy learned about research and its importance in advertising. In fact, research became so central to Ogilvy’s philosophy of creating advertising that when he opened his own agency in 1952, Ogilvy billed himself as Research Director.

Stellar Supervision Enhances Company Productivity
Looking for a framework to use to provide stellar supervision for each of your staff members? Proactive, collaborative supervision is a key to enhancing each staff member's competencies, commitment and optimum personal productivity. It enhances staff loyalty and reduces turnover because staff members feel their career success is a top priority of their leader. Read on to discover the things you can do to help your staff members excel.

Building better performance expectations
Ask yourself: on a scale of 1-10, 10 being high, how effective are the staff in the business? Chances are you will offer a number between 6 and 7. If extra effort is put in by the leadership that can be lifted to perhaps 7.5 maybe as high as 8 for short periods, then when the extra effort stops, as it must, performance slides back to where it was that is about 6.5. Our research states that 65% is about as good as you will get with the current set of performance and HR tools; to achieve consistently better staff performance, without extraordinary leadership efforts requires much better thinking about how staff are supported to be successful and perform as well as they are able.

Motivation or manipulation?
What is the line between motivating sales staff and manipulating sales staff? How do you make sure you don't go over the line and place people under extreme pressure to achieve? Research both here and overseas shows that high performing sales people identified how important it was to their performance that they remain motivated, which they recognised can be influenced by both internal and external factors, with a sense of self satisfaction found to be the most important contributor to their motivation. Management need to act as true mentors and motivators for their staff, especially in sales call centres as this is, or can be,

Is There a Cost to Increased Productivity?
It's been proven again and again in staff surveys and research that it's people and they're happiness quotient in the workplace that makes all the difference in their effectiveness. Yet, when it comes to measuring productivity, many organizations don't pay any attention to staff satisfaction and the happiness quotient when they measure and implement changes regarding productivity. Is there a cost to increased productivity?

How Trainers Should Setup an Ideal Training Course
Business training is becoming increasingly popular these days. If you are a trainer or an HR staff manager, you might need to decide on how to setup the course agenda to get maximum results. Is there any research that can tell you if it is better to start at 9 and finish at 5 or instead use some other interval? What is the ideal time to use breaks? Of course, there are already established formulas and many people are familiar with them. However a research in this area can make it easier to ask people to stay longer, come earlier or have a break at a different time. This article explores various topics in this area and provides a number of guidelines.

Coaching Careless Staff
Managing careless staff can be very frustrating for both the manager and the team particularly if the staff member appears not to care about how their performance is affecting others. Here is how you can use a coaching approach to get staff to focus on fixing the problem themselves.

Coaching Passive/Aggressive staff
If you have staff on your team who aren't responding to you it may be because they are getting some benefit from it. These staff are often called Passive Aggressive staff. They may seem quiet perhaps sullen but they can be quite manipulative and quietly aggressive in getting their own way. Here's how a coach might handle them.

The Importance Of Opinion Research Surveys As A Marketing Tool
Opinion research is a superior way to meter the success of your customer service. Rather then employing temporary workers to handle the outbound call load, most call centers can perform opinion research services for a lower price then an in house staff.

The Significance of Your Company Culture
Company culture is the spirit, attitude and character of its people put together. Although products or services are the backbone of business, the working culture of staff and its management matter. A happy staff is a productive staff.

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