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Leadership Truth #8 - Great Leaders Do Not Overly Worry about Popularity
While everybody likes to be popular, great leaders understand their primary goal is to balance the needs of all stakeholders at the same time. This inevitably leads to some stakeholders being unhappy with certain decisions. How do leaders deal with the fact that they are unpopular for some portion of the time?

Business Plan Location Tips 2007
What does it take to convey your idea to financiers? - How will you organize all that information? What you need is a clear outline and focus. - First you must identify your audience. Who are your potential stakeholders. - Rank them according to importance, but most importantly have a plan on how they affect your future business. In terms of an effective and well accepted layout, the following is a good start, but first where is your business located?

Stakeholder Management Skills - Taking In The Big Picture
Stakeholder management is a vital element of ensuring that your projects are delivered without hindrance or delay. When considering just who can impact on progress, you need to think as broadly as you can...

Stakeholder Management Skills - Assessing Their Impact
Whilst it is very important to understand who all the stakeholders are in any project, they are not all born equal. Once you do know who is likely to have the most impact, you will be able to focus you attention best...

Stakeholder Management - Keep Your Updates Regular
Stakeholders are vital elements of any management activity. Having them onside can make or break a project. Once you've identified them, the real work begins...

Stakeholder Management - Finding The Inbound Value
Stakeholder management is a challenging activity that can be both time-consuming as well as difficult. When you have a team who are able to contribute too, it's wise to maintain their morale, by capturing their successes...

Stakeholder Analysis
Who has an interest in your activity ... and in what ways might they affect what you do? Stakeholder analysis answers these questions ... and means you are better prepared to take adavntage of those who can help and minimise damage from those who may not like what you are oding.

Stakeholder Management - Capturing The Valuable Learnings
Whilst stakeholder management is all about the efforts you make with key influencers as a project or activity progresses, there is a real value in capturing learnings for the next time...

Examine Buy In with Stakeholder Analysis
Identifying the main stakeholders and their level of influence can be vital to the success of your project. Stakeholder analysis involves recognizing individuals and groups with the power to either sway or make a key decision. Mapping can be used to get a deeper understanding of the position and motive of each stakeholder involved in the decision making process. Use Demand Metric’s Stakeholder Analysis Matrix to document key influencers and to understand how your efforts can be channeled more effectively.

Creating sustainable competitive advantage; in a modern context
We are in the middle of one of the worst modern recessions in living memory and most companies are trying to focus, not just on how to survive, but on how to grow their businesses in the long term. Many companies have suffered from the effects of reduced turnover, increased costs and ever greater competition. It would be easy to be full of doom and gloom and to focus purely on survival but that would be to miss a great opportunity – how to prepare for the end of the recession and what comes next. Not all companies are doing badly! Some of those who were focused and well run have survived and come through the initial crisis relatively unscathed e.g. HSBC and Santander. Do you understand what resources you have and how they can be used to gain future competitive advantage? Can you inspire your stakeholders with your strategic messages?

Changing the World One Shampoo at a Time: How The Body Shop Became a Success
“If you do things well, do them better. Be daring, be first, be different, be just,” says Roddick – a phrase that could very well be her company motto. She has taken her $6,500 loan and turned it into a successful multi-million dollar corporation that continues to not only make popular cosmetic products but also push the boundaries of corporate social responsibility. She may no longer be the driving force behind the company, but her influence on the business world is undisputed. How did she do it?

Project Success: Top Ten Tips
All organizations run projects from time to time. Yet more than half of all projects started fail their objectives. Why is this so? Read this article to discover ten things you can do to improve the chances of success with your project.

Preparing for the Strategic Planning Retreat - A Checklist
Every nonprofit organization should conduct strategic planning on a regular basis, as strategic plans outline what action steps the organization will take in the future to sustain and grow their operation, while adhering to their mission. Many organizations focus attention on conducting the strategic planning session and developing a plan, but don't allocate sufficient time to prepare for the planning retreat. Taking time to adequately prepare for a strategic planning session can help the actual event to run much more smoothly and efficiently, resulting in greater productivity. This article provides a checklist of items to consider in preparing for your next strategic planning retreat.

Return on Investment in Coaching: “But Will It Make Us More Money?”
Coaching is now widely recognised as a means of increasing employee motivation, retention and engagement, and that these will contribute to bigger profits or (in the case of state organisations) better budget management. But it is a fact that many L&D executives and suppliers have to find ways of justifying the spend in terms of concrete results. Corporate culture expert Carol Wilson looks at methods and tools for measuring the return on coaching programmes from the beginning to the end of the project, and tying that return into hard figures.

Using Your Nonprofit Organization's Newsletter To Generate Revenue
Today, as competition for resources is fierce, nonprofits have to look beyond traditional fundraising strategies, such as applying for grants and contracts. Although there are a number of ways to raise funds, the purpose of this article is to focus on generating revenue through your organization's newsletter. If you have a newsletter, but haven't used it to raise funds, this might be the perfect time to turn it into a revenue generating tool.

Franchise Opportunity - 5 Questions to Ask About The Franchise
The following discussion covers five questions that should always be asked by the Franchise Candidate. If a Franchisor is either unwilling, or unprepared, to answer these questions, it should be a strong indicator that the fit may not be right.

What You Should Consider Before Entering Into A Collaborative Agreement
Collaborative efforts with other agencies are valuable and can have many advantages. However, there are some items you need to consider prior to entering into any type of collaborative relationship. You'll want to ensure that when you enter into a collaborative relationship, it is a win-win situation for your clients, your organization, other stakeholders, and for your collaborative partner. This article addresses some questions you need to ask and issues you need to consider before establishing a collaborative relationship.

Branding Your Nonprofit's Mission - Six Items To Consider Before You Start
Nonprofit organizations have a myriad of issues they need to deal with on a daily basis, leaving them with little time to focus on branding their mission and organization. However, it is important that they allocate some time and money to branding, as good branding will establish a solid identify, making it easier for clients and stakeholders to recognize and grasp the organization's mission. In addition, recognition helps organizations to solicit clients, raise funds, and improve collaborative relationships. This article provides six items to consider in branding your organization.

Motivation, motivation, motivation
I have long argued that the big, secret advantage that authentic businesses have over regular businesses is motivation. Not just the internal motivation of staff, but the motivation of customers and other stakeholders to support the business.

Unravelling CSR from Spin
Corporate Social Responsibility (CSR) is more ‘need to do' than ‘nice to do', but unless responsible behaviour and stakeholder dialogue are embedded in corporate culture and drive organisational decision making, neither the company nor its stakeholders will see the true benefits.

Make No Mistake, We Should Make More
Mistakes are anathema in our business culture, and actually our culture-at-large. Unfortunately, they are also a critical element of most successes, especially entrepreneurial ones. This article examines why and how we should embrace mistakes. Make no mistake, we should make more.

Conversational engagement versus static accessibility: sharing knowledge in the 21st century
Key points • Old mindsets must be set aside in favor of a more progressive view that is commensurate with the growing awareness that an organization’s purchasing team is not merely a functional extension of another department, but plays a critical strategic role in the emerging global enterprise. • This is not just limited to purchasing, as both CIOs and CFOs are going through a transformation that is based on a collaborative versus a siloed view of organizational duties and complacent relationships. • A key enabler for this change in outlook is the various social networks and mediums. But it is painfully apparent that the recognition of how social networks can and ultimately will influence both conversational insight and the purchasing function itself is lost on the majority of procurement professionals.

Good Decisions, Bad Decisions
Why is it possible for two identical businesses in the same market selling the same products and services to the same prospects have radically different outcomes? There are two key reason; First, staff and how the employees of the organizaton do their jobs, second, the quality of the decisions being made on a daily basis. I'm not foolish enough to believe anyone is capable of making the right decision every time, but there are times when the right choice is just not that hard to identify. When those decisions face us, it is imperative we do the proper due diligence and make the RIGHT decision. This article talks about some of the core reasons bad decisions get made, and talks about how to avoid getting caught in that trap. Enjoy!

Faith in Marketing?
Having faith to continue your marketing through a down economy.

Differentiation-Based Leadership: Three questions that every leader must ask
The more competition you face, the greater the need to highlight the differentiation -- the unique advantage of your product or service -- in order to succeed in the marketplace. Differentiation-based leadership places the onus of grasping, defining and communicating that differentiation on the shoulders of the leader, and extends the concept to encompass every area of business -- including the leader him or herself. Using differentiation as the central principle of strategic competitive advantage, these are the three questions that every leader must ask.

Banking Relationships - Is Information the Key?
As more and more financial institutions embrace the concept of CRM, are they really improving their relationships with their customers, and is that improvement equating to dollars on the bottom line?

Simple Strategic Planning for the Independent Retailer
Strategic planning guides a retail organization towards those goals that will provide the stakeholders with the results that will encourage continued investment in the organization. The plan becomes the roadmap for the ongoing growth of the organization. An effective strategic planning process is a key management tool for insuring a vital, growing organization. As the planning process becomes part of the day to day activities of an organization, the results will become the fuel to maintain and improve the planning process.

Focusing your Presentation on your Customer
The most critical step in preparing your presentation is to understand the needs of your stakeholders and make sure your presentation addresses them. Your presentation begins with your customer and their needs, not you and your solution. Align your presentation plan with your customers’ strategic vision of your proposed solution, us the tips in this article and your customers will pay close attention to what follows.

The Art of Book Branding
You wrote your book for others to read. True? You wrote it to offer others enjoyment, excitement, help and/or training. Don’t you owe it to your prospective readers to put the book share the book in a really big way? Don’t you owe it to yourself? To get started I’ve created a short checklist for branding YOU and your book.

A Stimulus for a Better World: Give them Sustainability without Compromise
Sustainability sounded good when money was flowing in. But now that the economy is broken, business sustainability is taking a back seat to business survival. However, now more than ever, this is a time to advance your business case for sustainability as a top-line and bottom-line strategy for not just survival, but long-term growth and profitability.

What An Entrepreneur Can Learn From The Rolls Royce Mission Statement
Rolls Royce is one of the most recognised and aspirational brands in the world. It is at the centre of their company and is core to all that they do. So how has Rolls Royce stayed at the top of its market, through recessions, depressions, wars and why is a Rolls Royce car on the shopping list of the wealthy and future lottery winners? More importantly want can you learn from their brand and mission statement?

Need a coach? Select wisely!
Coaching has become a useful way to help successful people become even more successful. In this article Ralph Jacobson describes when coaching can be effective...and when other kinds of support such as mentoring or counseling are more appropriate. The article very quickly establishes for you the approach that is best suited to your specific circumstance.

Why We NEED A Business Analyst
Because the ability to think through the development of our business processes often comes spontaneously to us as entrepreneurs we are inclined to underestimate the skills, time and effort required to develop the systems we need to allow our business to grow to the next level. This is why we may benefit from the services of an experienced business analyst.

What is Social Responsibility and How It Can Work For You
What is social responsibility? The attempt of a business to balance its commitments to groups and individuals in its environment, including customers, other businesses, employees, investors and local communities. Unlike a mission or vision statement, which outlines its commitment to the business’s internal environment and operations. Social Responsibility is in essence your commitment to the external environment of your business.

Solutions Not Rates Why Network Global Logistics Exemplifies The New Service Model For Integrated Logistics Network Global Logistics Profile
"To begin, one does not have to be in the throes of a disaster to benefit from my area of practice. While demanding situations in which bridging the chasm between an unexpected outcome and the reality of unrealized results is certainly something for which one becomes known, it is often the ability to see a problem on the distant horizon and structure the appropriate response that has generated the greatest level of client satisfaction. What makes what I do unique is that I am unencumbered by a commitment to promote a particular methodology such as SCOR or Six Sigma because it is either trendy or has been recommended by the latest expert."

Can you be transparent in Social Media A PI QA
Network Member Question Can you be transparent in Social Media? (Note: Please check out my thoughts on this question at - CONTACT Author to obtain link) Carmen Bracamonte President – LargerNet Trade Development and Management Tampa/St. Petersburg, FL

Words of Power
Words have power – words spoken with clear intent and emotion carry more power than just random words on a page. Many businesses try and create their business plan or marketing material by just copying what someone else has done. They take the words, shuffle them around a bit and then label it with their company name.

The Web 2.0 Association: Reader Response (CPPC-CCMP Profile)
Response to our recent sponsor profile articles is quite active with the posting on services procurement garnering more than 20 comments. As is our normal practice, I am more than pleased to share these comments with you starting with the feedback that was received from a supply chain professional in Panama regarding the August 20th post titled “The Web 2.0 Association: A Dynamic Engagement Between Stakeholders Sharing the Same Interests and Goals.

The Web 2.0 Association: A Dynamic Engagement Between Stakeholders Sharing The Same Interests And Goals (Canadian Public Procurement Council Profile)
Traditional membership models for many associations have become somewhat stagnate in that they are not effectively aligned with the emerging Web 2.0 world of dynamic engagement between stakeholders sharing the same interests and goals. According to CPPC-CCMP President Kathleen Muretti, recognizing and responding to this changing landscape is a key tenet of her council’s value proposition.

Word of Mouth
Word of mouth (WOM) is an elusive form of marketing that has the ability to either build or erode your small business brand. What are some of the characteristics of WOM as a communication medium that make it such a powerful marketing tool? What can you do to try to develop positive word of mouth for your small business?

The Disconnect between the Procedural Demands and Operational Requirements of Effective Contract Services Engagement
“You take what you can get in order to pay rent, buy food, she explains. If you can find a group that might have potential for hiring on permanently, you take the risk of staying around and putting in a lot of hours, proving yourself to these folks. She says she has been in several Microsoft groups that wanted to hire her but couldn’t because, she was told, the group lacked head count or had a hiring freeze. So, she says, you continue to be a contractor. Working holidays. Or just simply eating the time. Or even making up time when you get sick.

GIT R DONE: EXECUTING YOUR LEAD GENERATION PLAN
By Mike Schultz Question: On a scale of 1 to 5, 1 being "always" and 5 being "never", how often do you stick to project schedules and keep commitments you make to clients? I'm guessing that most of you would give yourself a 1 (or a 2). Of course you make commitments and keep them. What kind of professional would you be if you didn't? (I don't know about you, but many a service provider has made commitments to me and not kept them. A topic for another time...)

The Greening of Procurement Revisited
“In our rapidly evolving capitalist economies, where it is in the natural order of things for corporations to devour competing corporations, for industries to carve up and digest other industries, one emerging form of capitalism with a fork – sustainable capitalism – would certainly constitute real progress.” From Cannibals With Forks – The Triple Bottom Line of 21st Century Business, By John Elkington (Capstone Publishing, Oxford, 1997) Do Cannibals With Forks Constitute Progress? So started the introduction to one of my most popular white papers titled, The Greening of Procurement: How Social Consciousness is Re-Shaping Procurement Practices.

Planning for Web Site Disaster
Do you have a corporate site where the content is written by various in-house staff members, the pages are managed by your freelance web designer and your SEO campaigns are outsourced? Read on to put in place plans to prevent web site disaster.

Financial Supply Chains: Member Question & Survey
Network Member Question: What does the term "financial supply-chain" mean to you? Enrico Camerinelli, Finance Director Europe's consultant editor for supply-chain has developed a short online survey on this subject - should take a couple on mins for you to complete - would be grateful if you could take time out to complete - the web link to the survey is as follows: (Note: to access the survey, please contact the author) Look forward to hearing your views Question Submitted By: Steve 'Dunkerley' Project Director - Finance Director Europe (FDE) United Kingdom

How do you motivate people to accept and work with the company's new ERP
Member Question: How to motivate people to accept and work with a newly implemented ERP system? How to overcome resistance and change the employees mindset? Question Submitted By: Kai-Uwe Sielaff Sales&Marketing Professional / Senior Commercial Management [LION] (Kai-Uwe.Sielaff@email.de) Viet Nam

What kinds of information and technology is used in Supply Chain communication?
Network Member Question: What kinds of information is being sent across companies in a Supply Chain? And what technology is helping you with that? I have been reading more about SCM lately, and I was wondering what kinds of information is being sent across companies? Is it all numbers and values ? Or unstructured data as well ? And how is technology helping you to do this ? Do you share a specific platform across these companies? Or does every company has its own, and is this connected to one another ? Which software enables you to do so ? Question Submitted By: Marijn Somers Functional Analyst/Project Leader Belgium

What are the most commom metrics used for Supply Chain?
Member Question: What are the most commom metrics used for Supply Chain? Francisco, Logistics and Supply Chain Professional Argentina

Has anyone applied complexity theory to business in a practical way?
Member Question: Has anyone applied complexity theory to business in a practical way? David, Instructional Designer, Performance Technologist and Project Manager

Improving Supplier Delivery using Lean and Six Sigma
Member Question: Can anyone share their experience in improving Supplier delivery performance using Lean and Six sigma methodology?

How does the complexity theory apply to business? (A Brief Dialogue)
Member Question: Has anyone applied complexity theory to business in a practical way? Asheville, U.S. My Response: The chaos theory and butterfly effect are interesting concepts in terms of the “complexity” of business. Over a number of years and through funding from the Government of Canada’s Scientific Research and Experimental Development (SR&ED) Program I developed a theory called strand commonality. In the area of supply chain practice for example (although the term “chain” is a misnomer in that it implies a sequential architecture instead of the synchronized architecture that represents the dynamic characteristics of different stakeholders within the real-world), one seeks to understand the unique operating attributes of individual stakeholders using an agent-based model.

What is the Value in your Supply Chain A PI Q and A
Member Question: What is the difference between Supply Chain and Value Chain? My Response: To begin, the reference to supply or “value” chain is a misnomer in that it implies a sequential architecture. This is a term that is on its way out as an organization’s supply “practice” is actually centered on the synchronization of diverse stakeholders sometimes spanning multiple supply networks. This is an important distinction given the impact that real-world synchronization has on theories such as value chains. That said the concept of the value chain was first introduced by Michael Porter in 1985 in his book, Competitive Advantage: Creating and Sustaining Superior Performance.

Do you practice "Business @ The Speed of Thought?"
Member Question: Almost 10 years ago, Bill Gates of Microsoft wrote a book titled "Business @ The Speed of Thought" where he laid out his vision for how organizations should utilize technology to become more responsive, adaptive, agile, etc. Specifically he drew an analogy between an organization's IT infrastructure and living beings Autonomic Nervous System. Now, reading this book over again, I'm struck by a perception that even now most organizations still do not have the level of IT integration that Gates speaks of. So my question(s) to you is this: Does your enterprise / organization have real-time reporting and notification of all important data?

Why Six Sigma Initiatives Fail A PI Q and A
Member Question: What’s the #1 reason Six Sigma initiatives fail? (Maybe Six Sigma needs to be applied to Six Sigma . . . ?) My Response: At a Value Network Summit in 2007 Glenda Turner (a Supply Chain Integrator with Boeing) made the following statement; “Now that I know the value networks methodology, I would not consider doing a Six Sigma, lean or any other kind of project without first doing a VNA to provide the systems context for the initiative.”

Facing and addressing the challenges as an SME in Kenya
The recent political and social skirmishes in Kenya have added an extra layer of challenges to the Kenyan business community, the SME sector being one of the worst affected. The reason I say this is unlike big business that have cash reserves that help them weather the storm, the SME sector commonly operates on working capital and day-to-day cash, the reserve that is there is primarily used to pay bills and source for new business.

How to Encourage Inclusiveness and Diversity
Diversity is much more than a program, hiring a few people of different gender or ethnic backgrounds or allowing a few diverse opinions to surface from time to time. It is actively searching out and embracing the uniqueness, strengths and talents of all people, so the organization can have a collective impact on the greater good of the individual, organization, customer and the community.

Seven Drivers of Organizational Success
The seven statements provided and what they imply set the stage for insightful and proactive thought. They provide the building blocks needed to enhance the possibility of creating and building organizational success. They are the “touch-stones” that leaders can continually go back to when seeking a higher level of personal and organizational achievement.

Continual Process Improvement
Organizations need to look at challenging the status quo as a way forward, the pursuit of fresh, innovative ideas, and a process to develop both the individual and collective organization agility. Challenging the status quo is a way to embrace change, and facilitate the endless search for new possibilities.

Sustainability Growth and Talent Are Key
All organizational stakeholders need to be thinking and driving toward the big picture, while still mastering the details. With this objective in mind, the organization must also build a dream team of talent. This allows the organization to be both compliance (sustainable) and performance (growth) oriented.

Do you have Vision
Visioning is about imagination and discovery versus analysis and forecasts. Vision, coupled with passion, are key aspects of leadership because they inspire people to be creative and innovative. One of the distinguishing characteristics of a good leader is the ability to create an exciting picture of the future or a strong vision, which can capture the imagination.

Whats Your Mission
A useful mission statement is normally very brief, specific, memorable, and written in plain language. It is also understood, and actionable by everyone who needs to use it for decision-making purposes. A mission statement should require little or no explanation and its length is less important than its compelling, passionate and energizing power.

Leadership Ten Ways To Be Better At Leading Teams
Leadership is a fascinating art. A balance between getting things done and having enough about you to maximize both the motivation and engagement of all of your people for now and the future. Building a team that works so well for you is a challenge, so here are a few ideas that will help you along the way.

How to Create Your Personal Work Life Balance Plan
Creating a Work Life Balance Plan is not hard but there are some crucial issues to explore. In essence, you need to 'Plan your work and plan your play'. You may also need to deal with conflicting demands on your time and energy. Here is how to get started.

7.1 Making the case for reform: A pro-poor training strategy
The need for fundamental reform of VET provision in most developing countries is compelling and should, therefore, be seriously addressed by governments and all other major stakeholders as a matter of urgency.

1.10 Overcoming discrimination: Working Out of Poverty
Discrimination is a basis for social exclusion and poverty.

Branding & Marketing Defined, and how to fuse them together for maximum results
Simply put, your “brand” or corporate image is the impression formed at every point of contact with your prospects and clients.

Check out Your 'Ps' for Business Success
Public Relations is the strategic art and science of managing communication, and can effectively help the small and medium enterprises or even professionals to scale up their operations and meet their customers' expectations, and succeed.

Creating a contract - protecting yourself and your business
In business, a well designed contract protects you from any unknown variables, much like an insurance policy. You pay for the policy, hoping that you’ll never have to use it. More specifically, a contract helps you manage and avoid potential risks. Due to the unpredictability of the business world, smart professionals create contracts to reduce any unnecessary costs and minimize all risks.

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