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How to Respond to Criticism – Learning from Dr. King
I am embarrassed to tell you that, up until three weeks ago, I had never read Dr. Martin Luther King, Jr.’s Letter from a Birmingham City Jail. It is, without a doubt, one of the best case studies in how to deal with criticism I’ve ever come across.
Will Your Salespeople Change Behaviors to Improve Their Effectiveness?
"I have changed", a belief and a statement of fact, versus "I will change", a belief and a statement of hope, perhaps even a promise. [Read More]
Defamation on the Internet
Many people believe that when they write something on a website, blog, or message board, that they are truly “anonymous” and have a free pass to say anything they want. This feeling of anonymity sometimes leads people to post false statements in an effort to discredit another individual or harm their reputation. These people are often surprised when they learn they have been sued for defamation for the statements they made on the Internet. The questions and answers below explain the basics of defamation and the specific issues that arise with defamation on the Internet.

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The Path to Selling Success
A Road Map: The Mission Statement The first step on your road to success is to define success. This is accomplished by writing a professional mission statement. A mission statement is like a rudder on a ship; it determines your direction. Without it your purpose can be unclear, vague or prone to change-based external influences. A mission statement is a way of accepting personal responsibility for your life. We choose who we are, or want to be.

Mission Statement and Goal Setting for Sales and Marketing Professionals
A Road Map: Your Personal Mission Statement. The first step on your road to success is to outline and define where you want to go and the kind of sales and marketing professional you want to become. This is accomplished by writing a professional mission statement. This should be a brief statement (about four sentences) that describes the person you are or the one you want to be. This is the rudder on the ship that will determine your direction. It is your road map to success. Everything you do in your sales or marketing role should be in line with your mission statement. Living your mission statement is the true meaning of success.
Three Sure Signs That Your Business Will Run Out of Cash – And What To Do About It
You can have a profitable business and still fail. In fact, the number one reason for business failure is under-capitalization – running out of cash. As most business owners know, profits do not equal cash flow. It takes cash to invest in infrastructure, lay the foundation for future growth, and build capacity. Much of these cash requirements show up on the cash flow statement and balance sheet, but not on the income statement. This article reveals three sure signs that your business may be heading for a cash crisis, and offers four ways to manage cash flow properly.
How to Create a Compelling Vision for your Business
Your company’s vision statement is the statement of its potential and of what you want your business to become. Your vision statement should be meaningful to you and your organisation. It should be shared will all of the employees in your organisation in order to create a unified direction for everyone to move in. Crafting a vision statement is a challenge for many business owners, so I have included several strategies in this article for you to make this process easier to complete.
Will Your Salespeople Change Behaviors to Improve Their Effectiveness?
"I have changed", a belief and a statement of fact, versus "I will change", a belief and a statement of hope, perhaps even a promise. [Read More]
10 Profit Prodders For You In Your Franchise
A statement I'm fond of goes something like this "It takes the right message, from the right person at the right time..." for something to resonate with you and make a difference to what and how you do it. It may well be the same statement or message you have heard over and over again that now does it for you, but you actually haven't really 'listened' previously. In actual fact you may not have also been 'ready' to receive that message. Ten Profit Prodders may be the right message at the right time and I may well be the right person for you.

Do We Really Need a Mission Statement?
Many organizations confuse the concept of a vision statement with a mission statement. They might say, "Our mission is to become the world leader in windows." Well, that is reallly a vision statement, not a mission statement. A vision statement is always about the future, while a mission statement is all about what we are trying to do today. It is very important to know that. This article will clarify a process to obtain a good mission statement.

The Importance of Organizational Cultural Values
Values are the bedrock of any organizational culture. In fact, there is abundant evidence that the displayed values (good or bad) of members of an organization culture make a substantial difference in organizational performance. Because of this fact, the statement can be made “values are important” and “culture counts.”

Understanding the Income Statement
Income statement can be viewed as a summary and final evaluation of company’s business activities for the past fiscal year. We will discuss the components of an income statement, their classifications and the ways it is connected to the other financial statements. After reading this article you will have a basic understanding of accounting principles behind the statement of earnings.
Accounting Basics
In part one of this article I detailed what accounting is and why it is important to your small business. In part two, I will go into greater detail on the three parts of a financial statement: the balance sheet, income statement, and cash flow statement.

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