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supervisor Tagged Articles
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5 Caveats to the "Open Door" Policy
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| Most organizations have an "Open Door" policy to protect employees from bully supervisors. The idea is to make it safe to bring a problem to a higher level of management. The method can be helpful, but I have found it to be fraught with problems. This paper describes five of the most significant problems with the "Open Door" Policy and suggests a simple antidote. |
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Politics and Leadership...The Contradiction of Purpose!
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| It is the rare supervisor that we also call our leader. Someone who inspires us beyond our own perceived capability is not typical. In today's "self-focused" work environment, employees are drawn to a leader that seems to inspire a "larger" purpose. Maybe this phenomenon is rooted in a generation of Americans that has an entitled view of the world...they are owed something because of their very existence. Or, maybe our own need to make things better for our children has caused them to expect so much as young adults. It really doesn't matter as things are as they are and the reality of truth is what we must ponder this holiday season. |
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Helping Supervisors
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| The first line manager, or so-called "Supervisor" has a particularly tough job. This level gets the brunt of worker unrest but also takes heavy flack from upper management. This article deals with some ideas to lighten their load and provide some more recognition for what they are doing. |
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Role of the Supervisor – Be There for Those You Supervise!
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| Today's business environment necessitates a supervisory style that requires you to acquire, train, coach, and keep only the very best people, while leading them to an agreed upon vision of the future. You must constantly be there for them, helping them to be all that they can be. |
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Supervisory Skills
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| Supervisors are responsible for not only meeting corporate goals, they are also responsible for bridging the gap between upper management and front-line employees. Those supervisors that take this task seriously and utilize their supervisory skills are the ones that have a dramatic and positive effect on the overall business as well as their staff’s performance and behavior.
Are your supervisor ready for the challenges ahead? Do they need training? |
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Leadership Malpractice: What to Do When Leaders Don't Lead
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| What if we were to apply the same coaching, confronting and correcting method to the leader who is not doing what is expected of him or her? By definition, should a supervisor, manager or executive who doesn't carry out his leadership responsibilities effectively be expected to suffer the consequences of his action or inaction?
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How Are Your People-Management Skills?
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| What percentage of managers, supervisors and entrepreneurs are excellent at managing people? A recent survey was done asking this question and the results may surprise you. The fact is that all entrepreneurs need to have great management skills, and at the heart of that must be interpersonal skills. Read on to find out the percentages and how to self-assess yourself and your staff. |
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Relationships: The Key to Organizational Success
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| Every company has an organizational structure which determines the duties and obligations of each employee. Each employee, from executive to manager to the employee, plays an important role in the productivity and success of the organization. In many cases channeled down organizational decisions can have a negative influence on the relationship between the supervisor and the employee which results in losses in organizational productivity and profits. Organizational relationships between supervisors and employees are the key to the success of any organization. |
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Understanding the Foundations of Supervision
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| Effective managers must have a solid working knowledge of the foundations of supervision. Whether you're a seasoned manager or novice supervisor, it's important to continue to learn more about how to be an effective leader for your employees and organization. |
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Leadership and Love
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| Do all employees hate their jobs? Is it possible to love your job? What can a supervisor do? |
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Staffing Shortages? Maybe You’re the Problem
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| Demographers are predicting that staffing shortages are only going to worsen in the coming years. Too many managers mistakenly assume the only way to keep people is to bite the bullet and pay more in salaries, benefits and perks. Unfortunately, those managers are often 'fixing' the wrong problem. Marcus Buckingham of the Gallop organization reported that the number one reason employees quit was their personal feelings about their immediate supervisor. Ask yourself if it's time your company took measures to fix the real problem when it comes to staff turnover - managers and supervisors are not equipped with the necessary skills to make their team members feel valued... |
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Situational Delegating
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| There are 4 levels of delegating that every supervisor should know & use. Betsey briefly defines each one & discusses the importance of empowering your people. |
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Why Supervisors Suffer
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| I always considered the job of the Shift Supervisor to be the most challenging position in my organization. This article describes why being a supervisor is no picnic and gives some advice on how upper management can lighten the load. |
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You and Your Supervisor
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| How do you manage your supervisor? Check out this list from my new book Workplace Savvy |
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Stop Enabling Problem Employees
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| Supervisors often lose control of the situation by trying to be understanding and kind about following the rules. They make small exceptions that end up becoming habits, and soon the rules are not enforced at all. It is important to be sensitive to emergency or exception situations, but it is equally important to enforce the rules with an even hand. It is an area where many supervisors struggle. This article suggests an antidote. |
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How to Deal: Difficult Leaders
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| Your office morale is low, although your productivity is at a constant, sub par level. The atmosphere in the organization is that of sheer terror and dissatisfaction, not because of a near miss deadline, but because a supervisor has an overly authoritative approach to leading his team, or department. Such a scenario is not as far-fetched as it may seem. In many organizations, an over zealous (but well meaning) supervisor or manager may exercise severe leadership tactics in order to create the most successful team possible. Unfortunately, for the employees, such a leadership leads to dissatisfaction to the organization and later, a loss of talent for the organization as dissatisfied employees begin to leave. In this edition of Astronology, The How to Deal trilogy will discuss difficult managers. |
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Home Based Businesses - Why Are They Better Than Conventional Jobs
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| Home based businesses are great and conventional jobs suck! This is especially true if you dislike your job, your employer and/or supervisor. A home based business is the current trend for thousands of individuals looking for financial relief as a result of the current economic climate. |
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Top Five Responsibilities of Nonprofit Board Members
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| I have seen effective and ineffective boards of directors. Good boards of directors are clear about their roles and responsibilities versus those of the Executive Director, and they don't overstep their boundaries. This article highlights what I consider are the five most important responsibilities of board members. |
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Homebased Business Opportunities
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| Working a 9-5 job can seem like a prison if you don't have a job that you love. For the vast majority of people out there, their careers are boring, monotonous, and uninspiring. Over 80% of people in the world today do not enjoy their jobs. Is there anything that can be done about this lack of fulfilment? Luckily, homebased business opportunities are there to fill this massive need. What can this type of business offer you and what makes a good one? |
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Document, Document, Document
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| As a manager, supervisor or even the company owner, dealing with employee related issues is inevitable. During a discussion with an employee, document everything that transpires at that meeting, who was in attendance, goals to be achieved, outcomes or next steps, etc. |
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Managing Up in a Down Economy
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| Secure your future by proving yourself indispensable on the job |
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Six Steps To Creating More Productive Staff Performance Evaluations
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| Conducting a performance review can be difficult, for both the employer and employee. However, done correctly, the review process can be productive and key to employee retention. This article provides some helpful tips related to preparing for and conducting effective staff performance evaluations. |
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How to Properly Prepare and File for Bankruptcy
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| Are you thinking about filing for bankruptcy? This process can seem daunting and overwhelming in the midst of an already stressful time. Here are the basic steps in the filing process: |
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Motivating Others
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| People are self-motivated. The task is to find out what needs and values motivate the individual internally, or more importantly, how to select people who will be naturally motivated by what the environment and job offers. Check out the list of questions to ask.
It is an interesting paradox that as a parent, manager, supervisor, or owner, you can stifle motivation, but you cannot create it. If a person has been motivated in the past, but is not now, something may be going on at work or home which is stifling the person’s motivation. |
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Loyalty and Leadership - 8 Ways to Earn The Loyalty of Your Employees
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| Loyalty, like respect and trust, is not automatically yours just because you're a manager. You have to earn it. Why is it important in your role and what can you do to start earning it? |
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Front Line Leaders in a Merger
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| During a merger or acquisition, the first line leaders in an organization are particularly vulnerable. This article highlights why that is and gives some antidotes to the problem. |
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Why Are You Still Working At That Boring Job?
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| Find out about the overwhelming statistics about new business develpment over the next 3-5 years and how enrtrepeneurs are starting to leave those meaningless 9-5 jobs. |
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Seven Items To Consider When Interviewing Potential Staff Members
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| Do you put a lot of effort into interviewing candidates for a position yet end up with those you hire leaving the organization within a few months or year? In the nonprofit field, most organizations have limited budgets, often resulting in lower salaries and a high turnover in staff members. If you want to attract qualified individuals whose primary focus is on people and human service oriented work versus a higher salary, I have found there are certain steps supervisors should take when interviewing potential candidates. The following article identifies my top seven items to consider during the interview process, to ensure you identify the most qualified applicants. |
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Choosing A Path
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| Reading in the airport while waiting for a flight to Houston, a housekeeper was tidying around me when approached by another facilities employee. After a few minutes of easily overheard chit-chat, she received coaching from her now apparent supervisor.
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Avoiding The Activity Trap: Effective Problem Solving
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| Great HR professionals solve problems. They size up situations, identify solutions and then take action. But sometimes we need to slow the process down. We need to first understand what the REAL problem is before we do anything. There are times when taking no action is the best route. We aren't paid for activity.
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I Miss Upward Feedback
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| Looking at benefits of upward feedback programs. |
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Writing Tip: Avoid worn-out clichés in your closing sentence
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| To clearly communicate a deadline, timeline or schedule for what needs to get done, avoid worn-out clichés in your closing sentence. |
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Writing Tip: Avoid worn-out clichés in your opening sentence
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| To clearly communicate what needs to get done, avoid worn-out clichés in your opening sentence. |
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Why Managers and Supervisors ARE NOT the Best Communicators During Times of Change
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| Most of the programs fail to manage change within organizations...Here’s why managers & supervisors are not the best face to face communicators during times of change.
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How To Cascade Messages via Managers To Employees
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| Communication skills are rarely one of the key competencies taught or measured by organizations... here are some easy ways to ensure that Team Briefings work.
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Keys to Effective Office Communication
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| Building and maintaining strong relationships on the job can be a challenge. These tips are intended to help you make wise decisions when communicating with your co-workers. |
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Do You Have the Power
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| Effective leaders need more than the authority that comes with a management position. It requires the power granted by those around you. Too often unknowing people confuse leadership with management and leadership development with management training. The success of your organization depends on your understanding of the distinction. |
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Professional Development - Whose Responsibility is It? Part II of II
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| Learn how to develop and retain the talent in your organization |
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Good help is hard to find. Retain the best, improve the rest.
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| The single most valuable asset any business has is its employees. Finding good people is always tough, even in times when unemployment is high. Even then, finding a good match of skills and culture for your business is tricky at best. And labor laws give leverage to the employee in most states. Therefore, before your employees have a chance to go stale, look for the best and recognize them. And take the rest and make them better! This article talks about how to do this, and why it is so critical to the long term stability and profitability of your organization. |
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how To Create A Reputation for Honesty as a Leader-Part 3
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| Modeling a few simple behaviors can help you create and keep a deserved reputation for honesty-the most important reputation a leader can have. |
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Manage Up As Well As Down
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| Successfully managing your boss is vital to your career. |
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Employee Development - Whose Responsibility Is It? (Part I of II)
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| Learn how to develop your employees more effectively |
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Winning at Working--YOUR FIVE ACRES
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| It was the third time in as many weeks he'd asked to see me. Once again sitting across the desk, Jeff was expressing distress at something. This time he was upset that Lydia was making more money than he was. Last week he was unhappy with the hours Joe wasn't putting in, leaving at five when he was often stuck past six. The week before, he registered a complaint about the way work assignments were handed out by his supervisor. As my mother would say, "Same song, thirtieth verse."
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MAKING REQUESTS GRACIOUSLY
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| Much of my work focuses on encouraging people to acknowledge and harness the gifts and talents they already possess because I believe that kind of thinking leads to excellence and success. Part of acknowledging our strengths is making peace with our areas of weakness. This article teaches you how to graciously make requests of others in those situations where your own personal gifts, talents, time, money, etc. just aren’t enough to get the job done alone. |
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The Importance of Organisational Behaviour
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| Have you ever got up in the morning and thought, "I really don't want to go to work today"? I think we all have at some point in our lives. You may also have had times when you have thought or said, "I hate my job, I hate where I work." These feelings have nothing to do with you, your job or your workplace. The problem lies in the fact that your supervisor or manager has no idea how to manage organisational behaviour! |
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Saving Manufacturing Jobs
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| Many manufacturing jobs in the US have been lost to other countries. This article will provide a means for having everyone in the organization focused on the common goal of making changes in their area of responsibility to ensure long range success of the organization. |
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360 Degree Avalanche
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| There is an intrinsic attraction to 360-degree feedback. Traditional feedback processes are effectively one-degree type systems with, usually, the immediate supervisor providing the employee with uni-directional comment. By involving more than just one person in the feedback process, the process is likely to be more meaningful for both supervisor and employee with greater representation in the amount and type of information supplied.
Those providing the multi-rater feedback may include peers, direct reports, other levels of management, internal and even external customers. Suppliers may also provide feedback and there is, of course, the opportunity for self-appraisal. |
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Learn How To Interview Applicants
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| So you are hiring new employees and have narrowed your stack of resumes to the 10 or so top candidates, now it's time to start setting up interviews. If you dread this portion of the process, you're not alone. Fortunately, there are some ways to put both yourself and the candidates at ease - and make sure you get all the information you need to make a smart decision |
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Branding Fiasco Better be who you say you are!
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| Our experience as customers offers great instruction into the concept of branding. Join Eileen as she takes an unforgettable journey through "voice mail heck" while trying, in vain, to give a company more of her business! |
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CANADA IS A COUNTRY OF MEDIOCRITY
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| Having been closely watching the American presidential race with a great deal of interest, and have to say being fascinated even enthralled by a number of the speeches, I recalled having read an article in the newspaper last year quoting a study or report that concluded Canada was a “country of mediocrity.” It stated that we are not particularly innovative, creative or willing to step up and take risks to move our society forward and become more of a leader in the world.
Just what is really being talked about here? |
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Your Roadmap To Go From Employee To President In 30 MOnths
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| These 6 articles are the result of over thirty years of analyzing, interviewing and training thousands of managers and subordinates in every industry, from manufacturing to wholesale, retail construction, agriculture, service industries and health care.
These articles are about how you can become a supervisor and move on to become a President of a company.
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ATTITUDE CAN DETERMINE YOUR SUCESS AS A MANAGER
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| When you manage people, your attitude plays a major role in how well you, as a manager, will perform. With the right attitude you can accomplish anything you want to and so can the people you supervise.
How you can change your attitude and improve the performance of your subordinates. |
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How To Go From Mid Level Manager To Top Level Manager In 12 Months
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| These articles come in a six part series:
1) The essence of managing
2) Re-engineer yourself to be a manager
3) How to go from employee to supervisor in 6 months
4) How to go from supervisor to entry level manager in 6 months
5) How to go from entry level manager to mid level manage in 6 months
6) How to go from mid level manager to top-level manager in 12 months
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How To Go From Entry Level Manager To Mid Level Manager In 6 Months
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| These articles come in a six part series:
1) The essence of managing
2) Re-engineer yourself to be a manager
3) How to go from employee to supervisor in 6 months
4) How to go from supervisor to entry level manager in 6 months
5) How to go from entry level manager to mid level manage in 6 months
6) How to go from mid level manager to top-level manager in 12 months
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How To Go From Supervisor To Entry Level Manager In 6 Months
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| These articles come in a six part series:
1) The essence of managing
2) Re-engineer yourself to be a manager
3) How to go from employee to supervisor in 6 months
4) How to go from supervisor to entry level manager in 6 months
5) How to go from entry level manager to mid level manage in 6 months
6) How to go from mid level manager to top-level manager in 12 months
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How To Go From Employee To Supervisor In 6 Months
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| These articles come in a six part series:
1) The essence of managing
2) Re-engineer yourself to be a manager
3) How to go from employee to supervisor in 6 months
4) How to go from supervisor to entry level manager in 6 months
5) How to go from entry level manager to mid level manage in 6 months
6) How to go from mid level manager to top-level manager in 12 months
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The Essence Of Managing
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| These articles come in a six part series:
1) The essence of managing
2) Re-engineer yourself to be a manager
3) How to go from employee to supervisor in 6 months
4) How to go from supervisor to entry level manager in 6 months
5) How to go from entry level manager to mid level manage in 6 months
6) How to go from mid level manager to top-level manager in 12 months
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Re Engineer Yourself To Be A Manager
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| These articles come in a six part series:
1) The essence of managing
2) Re-engineer yourself to be a manager
3) How to go from employee to supervisor in 6 months
4) How to go from supervisor to entry level manager in 6 months
5) How to go from entry level manager to mid level manage in 6 months
6) How to go from mid level manager to top-level manager in 12 months
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The Job Alternative
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| This article addresses various ways to earn a living other than a 9-5 job. |
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Retention: How Many Employees Can You Afford to Lose?
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| Each year whether we are in a recession or boom, we continue to hear statistics ranging from 60 - 85% of our workers are actively seeking employment. Even during unemployment numbers of 10% following our latest recession, surveys say over 80% of workers are actively seeking their next job. Employers often find themselves in disbelief that these numbers apply to them, especially if they've been lulled into low turnover rates - UNTIL their best employees exit out the door right before the eyes. What are you doing? |
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Self-Esteem after a Layoff
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| The day of the layoff went by pretty damn fast. I no sooner sat down at my desk when my supervisor said I needed to see the production manager. I don't remember much about the conversation other than some well wishes, some thanks and an open offer to provide references. As the George Thorogood song says, "Out the door I went!" This is how I dealt with my lay off... |
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Redefinition of Leadership
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| Ever wonder what strategies work to have successful leadership within an organization? As times continue to change, so do the tried and true standards. Business standards are evolving to keep up with the influx of the new standards of life in the 21st century. This article will help your organization stay ahead of the learning curve and not be left behind. |
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Contain The Complainers!
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| Great leaders don't assume that they know all the answers or what the future will hold. They don't want to miss out on the next big thing and their culture tolerates, and even rewards, complaints. Keith R. McFarland writes in his book, "The Breakthrough Company", that one of the characteristics of the $250M rapid growth companies he examined is that the leadership was very tolerant of dissenters and even let people pursue ideas for new business even when they thought they were wrong. |
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Hiring Employees: Checking References To Insure Quality People
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| When you must take on employees for your business, you will have to go through the hiring process. After preliminary interviews, you should be able to narrow the field to three or four top candidates. And that is the time to do a little detective work to insure you have the right (and honest) employees coming in.
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Social Status And Resistance To Change
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| Why do people so often resist change? Issues of social status may be at the root of much resistance. |
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9 Tips for Management Success
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| Many of us could improve our skills in managing people. If you would like to be effective and successful then the information in this brief article may hold the secrets that can make your business life easier. This materials comes directly from Dr. Mason's Executive Coaching program that has been assisting busy business professionals, like you, since 1982. |
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The Missing Piece That Can Hold You Back
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| If you want to create a result and you’re being held back in some way, a revealing question to ask is, “What’s the payoff I’m getting from staying where I am NOW?” This article is about how understanding the answer can set you free. |
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What are the 3 biggest challenges faced by supply chain/purchasing professionals today? (Survey Result 3)
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| There are many factors both internally as well as externally that are affecting supply chain/ procurement practices today. From the growing talent vacuum to the continuing lack of collaboration between Finance, IT and Purchasing relative to corporate initiatives.
What in your own experiences and opionions are the top 3 issues that procurement professionals face?
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How to get and keep great staff (1)
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| What if I told you that people don’t work for money!
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Developing Strong Relationships on the Job
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| Finding the right position is only one piece of the puzzle that leads to job satisfaction. Have you ever heard someone say, "I’d like my work if it weren’t for the people I work with"? One of the greatest challenges in the workplace is getting along with other people. It hardly matters if someone is the best and brightest at what he does if he creates dissension in the office. Regardless of whether we’re hired to lead or be led, it is the ability to establish functional and healthy workplace relationships that can make or break our success and job satisfaction. |
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When Personal Impacts Professional
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| It happens to all of us: the pressing personal problem or concern that takes center stage, leaving little energy or attention for anything else, including work. Examples are a family member's prolonged illness or death, facing the prospect or reality of divorce. Although most of us are practiced at putting on the "game face" and getting on with work, events of this magnitude may make it difficult or impossible to manage that. Each person is, of course, different, and no solution will fit everyone. Here, however, are some useful coping mechanisms.
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Change Your Mind and Change Your Life
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| Want a new job? You'll have to pull some time and attention away from what you're doing now to make the time to launch a job search. And if you believe that business development is something that you'll begin "later," you likely won't recognize client development opportunities that may come your way -- because chance favors the prepared mind.
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The Two-Minute Drill
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| A co-worker who has been a critic of your work in the past is promoted to become your supervisor. What's your best career strategy?
In this situation, you not only want to survive, you want to thrive. And, believe it or not, you can do well in these circumstances. Here is a three point plan for success. |
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Back down to Earth after the boss returns
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| The scenario: Your immediate supervisor is returning to the job after an extended leave. It means you will no longer be the acting department head and will have to revert to your former second-in-command status. How do you make the adjustment in terms of your ego and desire for responsibilities?
Instead of viewing this situation as a step back, view it as a step aside, with potential for two steps forward from there. Keep your professional future in mind by concentrating on the few areas outlined below.
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On Leadership by Allan Leighton
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| I totally believe if you want to improve a certain skill then you should model yourself on someone who already has had success in that skill. |
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FOUR COMMON SITUATIONS AND HOW TO USE OUTCOME THINKING® TO SOLVE THEM
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| First Situation
HOW TO GET ANSWERS FROM AN UNRESPONSIVE PERSON VIA VOICE MAIL
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The Reality of Self-Employment
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| Wouldn’t it be nice to set your own hours? To work whenever and wherever you feel like it? To not feel guilty when you take a lost day or start the day late just because you feel like it? To control your own destiny? To be your own boss? |
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Change Results In Stress
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| The stress faced by workers is substantial. For many workers, it is intrinsic to the job itself, where competing demands and pressures cannot be escaped. The sheer volume of work can also be overwhelming at times, whether one is a social worker, teacher, doctor, sales person, factory worker, supervisor or manager. Anyone in this kind of job knows, either from their own direct experience or from observing colleagues, that stress can have very serious consequences. |
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Managing Projects Through People
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| Management can be a tricky thing. Many companies promote people to management / supervisory positions based on their knowledge of the job and ability to get things done. But management goes so far beyond that, which is why many managers are not as effective as they should be. So what does it take to be an effective manager/supervisor?
A supervisors job is to manage both people and projects. Tuning people-management and project-management skills are necessary for any manager to truly be effective.
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Do You Pass The Leadership Test?
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| The quality of performance in any organization is a direct reflection of the quality of leadership. The quality of morale, loyalty, retention, relationships, and business performance is directly related to how individual team members respond to the following questions: |
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Why Saying Well Done Works
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| We all like to be acknowledged, but for thousands, even millions of employees, such recognision never happens. From one day to the next, there are no positive messages for their contribution - yet as their boss, you can do this - and it will pay untold benefit for your business, organisation and, of course, you and your people. |
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Team Development - Easier to Start from Nothing
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| Is it easier to have a bunch of people that are brand new to a team, or one that you mould from those you inherit? |
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Good Boss Bad Boss
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| What kind of boss are you? The kind that brings out the best in his staff, or the kind people talk about behind your back? If your staff was interviewed about the management in your organization in general, and about their boss (you) in particular, how would you rate on a list of the 10 worst bosses they have ever had? Read on to find out how to deal with good bosses and bad bosses, and what kind of list you belong on! |
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Dealing with a Difficult Boss
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| If you are blessed with a fantastic boss - one who is supportive, encouraging, competent, and confident, who wants you to be successful and cares about your professional advancement - then you’ve hit the jackpot. Nurture this relationship and work hard to show that your boss’s investment in you is worthwhile to him/her. Unfortunately, not everyone’s boss is close to this ideal. The following are examples of difficult bosses and how you can make working for this person more manageable. |
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The Situation
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| Preston is already late for work and feeling stressed by the fresh Monday morning that is upon him. He decides to stop for coffee anyway. The five mile drive to his office seems more like fifty. He is in his seventh month as production supervisor and it feels like seven years. "How did it get this bad so fast?" he thinks to himself. He used to love his job and his life. He is twenty nine years old with a three year old baby boy at home. His relationship with his wife Cindy is very good. And yet, he is so miserable. That faint, yet undeniable sick feeling is coming back and he ponders whether he needs to vomit again today. |
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Losing Control
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| To be a leader or manager means having to deal with a never ending stream of challenges. Of all the positions in an organization, I believe the first line supervisor role is one of the most difficult. Reason: These people operate at the critical junction between the operational level and the management level. People working for a supervisor will continually test this person in an infinite number of ways to determine if this person should be taken advantage of or respected. |
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Reviewing The Perfomance Management Effectiveness
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| How can we make sure that the performance management process we have designed has yielded the outcomes that we planned? Obviously, we cannot sit back and relax assuming it had before we check some parameters and standards. |
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Uniform Disapproval and Ignoring the Up-sale
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| Smiling at the memory, Jose continued, "I was so amazed. Here I was making a customer really happy. And I had just made the company an extra $600 and all management saw was my vest." |
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Other supervisor Related Articles
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YOUR ROLE AS SUPERVISOR AND MANAGER
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| This article is designed to help you develop an awareness of your role and duties as a supervisor and manager. It is the first of the many building blocks you will need to help you better manage the resources of any organization. It is designed to jump start you’re learning with regard to the essence of your role as a supervisor and front-line manager.
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OHS Risk Management and Corporate Governance
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| In New South Wales, an unauthorised work procedure escaped the attention of management and eventually led to the death of two workers. The unauthorised procedure had been introduced by a supervisor, employed into the business, who had used it in his previous work. It was handed down from the supervisor to other employees. |
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Re Engineer Yourself To Be A Manager
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| These articles come in a six part series:
1) The essence of managing
2) Re-engineer yourself to be a manager
3) How to go from employee to supervisor in 6 months
4) How to go from supervisor to entry level manager in 6 months
5) How to go from entry level manager to mid level manage in 6 months
6) How to go from mid level manager to top-level manager in 12 months
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The Essence Of Managing
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| These articles come in a six part series:
1) The essence of managing
2) Re-engineer yourself to be a manager
3) How to go from employee to supervisor in 6 months
4) How to go from supervisor to entry level manager in 6 months
5) How to go from entry level manager to mid level manage in 6 months
6) How to go from mid level manager to top-level manager in 12 months
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360 Degree Avalanche
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| There is an intrinsic attraction to 360-degree feedback. Traditional feedback processes are effectively one-degree type systems with, usually, the immediate supervisor providing the employee with uni-directional comment. By involving more than just one person in the feedback process, the process is likely to be more meaningful for both supervisor and employee with greater representation in the amount and type of information supplied.
Those providing the multi-rater feedback may include peers, direct reports, other levels of management, internal and even external customers. Suppliers may also provide feedback and there is, of course, the opportunity for self-appraisal. |
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Guide to Quality Performance Reviews
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| Recently, Randstad's 2002 Employee Review showed that 92% of employees with regular performance reviews were satisfied with their manager or supervisor while only 72% of those with no regular reviews were satisfied. Repeatedly, we see supervisor effectiveness as one of the top reasons employees leave an organization. The cost of either an employee loss or just a loss in productivity from supervisor ineffectiveness could be very painful to the bottomline. So, if this statistic is true, do we really want 20% of our workforce to be dissatisfied with our managers simply because they do not have regular performance reviews? If not, then we need to provide managers with techniques and tools to make performance reviews less painful and more beneficial. |
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Successful Transitioning from an Individual Contributor to a Supervisor Role
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| The time has come. You were an employee in an organization and now you are being promoted to a supervisory position. How can you make the jump from one role to the other and still be successful? As a supervisor you now have more roles and responsibilities. Here are some tips for transitioning from an individual contributor to a supervisor. |
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Role of the Supervisor: Employee Engagement!
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| Your role as a supervisor is to set very clear expectations, give employees the right training and materials, focus on the engaged employees needs, and recognize your best performers contributions…those are the strategies that drive engagement. Those are the strategies that will make you a great supervisor. Take care of your engaged talent and they will take care of you. |
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Why Supervisors Suffer
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| I always considered the job of the Shift Supervisor to be the most challenging position in my organization. This article describes why being a supervisor is no picnic and gives some advice on how upper management can lighten the load. |
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Losing Control
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| To be a leader or manager means having to deal with a never ending stream of challenges. Of all the positions in an organization, I believe the first line supervisor role is one of the most difficult. Reason: These people operate at the critical junction between the operational level and the management level. People working for a supervisor will continually test this person in an infinite number of ways to determine if this person should be taken advantage of or respected. |
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