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I’m in the Houston airport…
…wondering how my confirmed ticket to Dallas was cancelled, leaving me stranded for three hours with nothing to do other than what I usually do when I find myself in this unfortunate situation with absolutely no control over getting what I really want, which is to be on the plane I was originally booked on, filling the three hours with stuff I should have done in the time I had personally allotted for it, but didn’t do.
My Sales Force Won't Use CRM
I mentioned that the key rule to getting salespeople to change is rule #9, Consequences. There are three primary ingredients to having Consequences.
How can I find an independant sales rep?
In my opinion, a business owner should only engage a salesperson, either independent or otherwise, when there is a proven sales process and structure in place. This will enable a new person to integrate quickly and successfully to develop their own unique selling style and be guided by the support of an established sales model.
Is There a Cost to Increased Productivity?
It's been proven again and again in staff surveys and research that it's people and they're happiness quotient in the workplace that makes all the difference in their effectiveness. Yet, when it comes to measuring productivity, many organizations don't pay any attention to staff satisfaction and the happiness quotient when they measure and implement changes regarding productivity. Is there a cost to increased productivity?

How not to make a prospecting call
I've been selling for more than 20 years and have learnt many things by trial and error, common sense and staying aware of market conditions and how customers like to buy. There is no shortage of information out there about prospecting, sales, etc. However, I am still amazed at how people don't know how to prospect successfully, given the plethora of calls we receive at home in the evenings, with very much similar outcomes to my experience. So why do many businesses still get this part so wrong?
Big Beautiful Bamboo
A trip overseas leads to a lesson in marketing that will never be forgotten. However, it doesn't begin where you think it might. Where you ask? A bamboo garden. Bamboo and business may not seem to go hand in hand, but over time you can see their common thread: Growth.
How Big Are Your Dreams?
For the last 25 years, I have been a Manager and one thing as a manager you must master is: Getting Things Done. Even more important getting things done through others, i.e. staff members.
No Time for Cold Feet
Sometimes getting ahead means initial shocks and challenges to your system. And then you can really push on to make progress.

Other surprise surprise Related Articles

Managing Under Conditions of Uncertainty
Mapping out different outcomes can reduce the stress and strain of surprise results

Out of the corner of your eye
Juxtaposition matters. And so does surprise.
Trust and Profit
It should be a surprise to no one that trust is the foundation of a harmonious, synergistic and efficient work environment.
Is Search Engine Positioning Dead?
(The Truth May Surprise You!)
Why Improve Your Communication Skills?
Ask yourself these questions. The answers you generate may surprise you.
Major Stressors - Number 1
Find out what major stressor number 1 is. And it will almost certainly surprise you
The importance of understanding your buyer relationships - especially in a tough economy
The tough economy is leading to many nasty surprises for sales organisations. In many cases the surprise, or the extent of the surprise, could have been avoided if the sales organisation had better information about the relationship that they have with with their buyers. in this article Keith looks at the different ways of determining the relationship you have with your buyers.
Business Dining Etiquette - How to Avoid Dining Blunders That Even the Most Successful Executives Make
Table manners really do matter! It should come as no surprise that dining, unless done well, could be disastrous to your reputation...

Free As In Shipping
People don’t like surprise fees, don’t like being nickle and dimed, and don’t like to pay for shipping.
Finding Peace Of Mind In A Server Recovery Plan
Server recovery is a concept really no one wants to deal with by surprise. This is where planning comes in...
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