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Increase Sales by Surveying Your Customers Current and Future Needs

Do you know what your customers’ current and future needs really are? Possibly, you are just meeting their existing needs, but have not taken the time to survey future needs. By not truly knowing your customer needs, how much business are you leaving on the table?

10 Ways for Contractors to Keep their Current Customers Happy and Keep More Coming!

More and more of us are becoming contractors (over 200,000 according to CSO) and one of the key skills to being successful is knowing how to treat our customers in such a way as they keep giving us repeat work (the easiest sort of work to get).

Taking Current Customers For Granted Is Something Your Business Cannot Afford

With the down turn in the economy, many businesses are actively seeking new customers by offering special pricing, extended terms, anything that may get new customers off the dime. However, these actions may be ticking off current and potentially loyal customers.

Loyalty Programs and Coupons Keep Current Customers Happy

In a tough economy and a competitive market, companies are finding innovative ways of not only increasing the number of customers, but also keeping current clients happy. Increasing business not only involves getting more patrons, but also involves getting current client's consuming more by keeping them satisfied. Loyalty programs and coupons are some methods many businesses are engaging in order to keep an edge on their competition.

Why Surveying Matters

What is the single most important thing you can do as a business owner? That is a question that this week I think I have found an answer to. The answer? Keep your ear to the marketplace by listening to your customers.

Surveying the Small Business Financing Landscape

Over the past month or so, there has been a noticeable shift in the dialog coming out of Washington, D.C. with regard to economic priorities, with a stronger emphasis on job creation. As part of this emphasis, the federal government has proposed and launched several initiatives to help increase access to capital and grow small business financing. But I'm not sure that a lack of access to capital is what’s really holding community banks back from doing more small business financing. Only 11 percent of respondents to a recent survey said they had sought new lines of credit or small business financing over the past year in an effort to help improve their cash flow. Read on for more interesting results from this Forbes Insights-CIT study.

Your current job: should you stay or should you go?

Bill Wynn, Managing Director of Project Resource gives advice on whether to move from your current job and points for consideration prior to making a final decision to leave or stay.

Keeping Contacts Current

In the past week I received emails from two TIP subscribers asking me to update my contact information.

How Current are your Training Programs?

It's no mystery that companies are downsizing. How much knowledge are you letting out your door when you lay people off? What happens when jobs are combined? Are the employees who remain fully trained on their job requirements? Is there still a trainer 100% dedicated to training on a regular basis? What about your training materials? Are they still relevant. The business climate has changed and you have new challenges that perhaps you never faced before. Is anyone addressing these issues with a program that will teach your sales personnel how to sell to the new mentality of your customers?

Dealing with the Current Downturn

The current economic times are challanging, but we cannot "throw up our hands" and just react. We need to take smart, measured actions.

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