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Being Nice
I'm seated in the Tampa airport on Pearl Harbor Day, December 7, 2005. A gentleman recognized me and approached me saying, "Greater love hath no man for his wife than to always open her car door." That's something of a takeoff on what I've been talking about for many years, that it's the little things husbands and wives do for each other on a regular basis, not the big things once or twice a year, that breed long-term, successful marriages and lots of honeymoons instead of just anniversaries.

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The Immigrant\'s Attitude
Some time ago, my associate, Krish Dhanam, and I were returning from an engagement in Tampa, FL, where we had spoken for the Greater Tampa Chamber of Commerce. The flight was uneventful; we landed at the Dallas/Fort Worth Airport, got our luggage and loaded it on one of the rental carts. The walk was fairly lengthy and the first two hundred yards were uneventful; then we came to the moving sidewalks.

Being Nice
I'm seated in the Tampa airport on Pearl Harbor Day, December 7, 2005. A gentleman recognized me and approached me saying, "Greater love hath no man for his wife than to always open her car door." That's something of a takeoff on what I've been talking about for many years, that it's the little things husbands and wives do for each other on a regular basis, not the big things once or twice a year, that breed long-term, successful marriages and lots of honeymoons instead of just anniversaries.

Selling In A Recession
The Tampa Bay Devil Rays are going to the World Series this year. How in the world did that happen and what can salespeople learn from it.

Leaving the Sheep Behind: Marriott Hits It Big
In 1937, Marriott’s Hot Shoppe No. 8 became the home of his next innovation. Since it was located near an airport, Marriott noticed that airline passengers would often stop off to his store and buy lunch to eat on board. With that came Marriott’s idea to sell pre-boxed meals directly to airlines. It was the launch of an entire new industry, and Marriott was soon selling lunches to more than 20 flights a day from that one airport.

Entrepreneurs – Want To Be An Airport Driver?
You’ve seen them pick up people and passengers at the airport and think that you might like to do the same as a business so how do you go about it?

Practicing Assertiveness
Very early Sunday morning I was waiting in line at Montreal’s airport. Despite the early hour, the airport was crowded and the lines at each of the security points were the longest I had ever seen them. People were patiently waiting; however there was an older gentleman who became quite distressed as he realized he would miss his flight due to the slow movement of the line. He attracted the attention of one of the officials, however they merely shrugged unhelpfully. Then two European men in their mid 30’s went to the aid of the older man, they asked all the people in the queue ahead of him would they mind if he jumped ahead of them to catch his flight. Of course no one minded and the man went quickly through security.

On the Lighter Side
What a tough year. I am sure most of you are glad it is over. The recession has had an impact on every one of us. But, now is the time to look back and be grateful; grateful for who you are and who you want to become. December, unlike years of the past was very busy for me. This is only because in prior years I always took the month of December off. This year due to the tough economy that just didn't seem like a good option. So, I spent time in Cleveland, Dallas, Tampa and Montreal. I froze in Cleveland & Montreal, didn't take a coat to Dallas and should have and I went to Tampa during Florida's coldest temperatures in years. Over the holidays Tracy and I visited friends in South Carolina and got to see a calf born on a cattle ranch and took our dog to the ocean. (It was way to cold to even consider swimming.)

A Missing Link to Sales Improvement?
I was walking through the Airport when I saw what could be the missing link to sales improvement...

Airport Parking, Tiered Storage and Latency
Ok, so what do airport parking, tiered storage and latency have in common? Based on some recent travel experience I will assert that there is quite a bit in common, or at a minimum an analogy. What got me thinking about this was recently I could not get a parking spot at the airport primary parking ramp adjacent to the terminal (either a reasonable walk or short tram ride) which offers quick access to the departure gate.

Plush International Airport of Venice
Venice International airport is well decked up with shopping malls, banking and currency exchange kiosks.Close to the Venetian Canal, Rome and Milan, the airport is always crowded with tourists who use this airport as a stopover venue.

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