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Micro-Start Program: Local Technical Services Provider - Impact Study of the Zakoura Microcredit Program
Zakoura Micro-Crédit (ZMC) is the microfinance arm of the Zakoura Foundation, a national NGO devoted to increasing the quality of life of the most underprivileged Moroccans. ZMC provides credit and training to a target market of economically disadvantaged women using a solidarity group methodology. Between its founding in 1995 and September 2000, ZMC had disbursed 82,814 loans totaling 121,489,000 Dirhams. Its current repayment rate is 99.69%
Is MicroStart a Successful Microfinance Strategy for UNDP?
When MicroStart began, its designers were attempting to develop a program that would fit well with UNDP's strengths and weaknesses. They decided to focus on new institutions, recognizing UNDP's presence in many countries where microfinance was still new, as well as the limits on UNDP's ability to provide grants. In order to compensate for the lack of experience of country office staff, they developed a project blueprint that they hoped would prevent some of the most likely errors UNDP offices with little microfinance background might make.
Other TSP Issues
1. Local Technical Service Provider
Introduction - MicroStart: Finding and Feeding Breakthroughs
UNDP's Special Unit for Microfinance (SUM) commissioned a mid-term evaluation of its MicroStart program to take place in September-October 1999. SUM believed that an evaluation at this time would identify areas for improvement while there was still time to make changes. SUM directed us, as evaluators, to focus on the validity of the assumptions underlying MicroStart and on the processes used to implement it, rather than on the impact of the program.

Other technical service provider Related Articles

Book Yourself Solid The Simple Selling Process
As a service provider you may not want to think of yourself as a salesperson. You are in the business of helping others and you may not feel comfortable with the sales process. However, you need to let clients know that your service is available. Here are various ways to do it.
Internet Marketing: Web Design and Development Businesses Exceptional Customer Service is the Name of the Game
Are you an Internet Business Service Provider? Many small business owners are actively seeking exceptional service from their Internet Provider and unfortunately receiving anything but stellar service. These 5 tips may help improve your business and create loyal customers.
Provide Exceptional Service, Hire Great Staff
The relationships we have with our clients are paramount. A lot of companies have great technical expertise – just look at how many people are coming out of university with computer science degrees. It’s the packaging and delivering customer satisfaction that drives our business. Many of our clients could pick from any number of different vendors but they choose Point Alliance because of our great service. It’s backed up with quality technical expertise, but you need to have great service to make the client happy and keep them coming back.
Other TSP Issues
1. Local Technical Service Provider
Building Business Relationships - Networking without the Work
If you want to keep your client's dont hesitate to refer them to someone else! If that sounds a little contrary to they way you normally think - then think again. If you can build a partnership with a service or product provider that complements your own, and they have the same standard of service and are willing to reciprocate, why wouldn't you use the most powerful means of advertising - Referrals?
Whats The Customer Service Buzz About Your Business
If you're a regular reader of this column you know that my number one pet peeve is bad customer service. Nothing chaps my backside more than paying hard-earned money for a product or service only to have the provider of said product or service become apathetic, obnoxious or just downright rude after the transactional smoke has cleared.
How To Eliminate The Price Objection Forever
There are two ways to make money in sales. The first way is to be a low-cost provider and sell a high volume of your product or service. The second way is to be a high-cost provider with large margins and sell few items, but make more on each one.
Hosting Your Internet Presence - What Every Business Should Consider
Your online presence can be as effective as your bricks and mortar store front. If you don't have a bricks and mortar store front, then your online presence may be the best means for your customers to get in touch with you. A poor hosting provider may mean that your online presence is intermittent, slow or just not available for a percentage of the time. This would be like having a closed store front when your customers came to visit or not answering the phone - doesn't leave a good impression for the customer base. A good provider ensures that your online presence has high availability and great response times - leaving a much better impression for your customers. This article is designed to help business owners decipher some of the technical jargon and work out what questions should be asked when choosing a hosting provider.
Smart Women Take Their Business Offline
This article is about creating an “offline” presence if you are a service provider. You are the product and people need to meet you, get to know you, get a feel for what you provide and how your service can benefit them.

Developing Telemarketing Success – Partnership Exploration
We have emphasized the importance of partnership as a means to increase the sales effectiveness for the telemarketer and generate repeat business not only for the client and B2B service provider but for the prospect as well by creating value added products and service to the latter’s customers.
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